https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-an-ying-jing-ling2nei-zhi-la-ba-he-er-ji-dou-mei-you-sheng-yin/m-p/1342752#M484562 <P>起因：2025/5/3只有浏览器没有声音，2025/5/4整个电脑都没声音</P><P>自排查发现的问题：</P><P>1.扬声器只有2个设备（steam streaming speakers/steam streaming microphone）</P><P>2.设备管理器中High Definiton audio控制器有红色感叹号</P><P>尝试过的自解决方法：</P><P>1.在微信公众号按照相关问题进行逐步排查，已重新安装过声卡驱动</P><P>2.F2进行诊断，音频播放测试提示未找到设备</P><P>3.根据自排查问题2，未在系统找到<SPAN>英特尔智音技术总线此设备</SPAN></P><P>&nbsp;</P><P><SPAN>大神们我这到底啥问题，该怎么解决<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250505232602.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121581i240BBA232DAC0FFE/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250505232602.png" alt="微信图片_20250505232602.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250505232608.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121582iCB92717F1422441A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250505232608.png" alt="微信图片_20250505232608.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250505232611.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121584iE019A58892467384/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250505232611.jpg" alt="微信图片_20250505232611.jpg" /></span></SPAN></P> Mon, 05 May 2025 15:26:36 GMT 二十二岁当军长 2025-05-05T15:26:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-an-ying-jing-ling2nei-zhi-la-ba-he-er-ji-dou-mei-you-sheng-yin/m-p/1342752#M484562 <P>起因：2025/5/3只有浏览器没有声音，2025/5/4整个电脑都没声音</P><P>自排查发现的问题：</P><P>1.扬声器只有2个设备（steam streaming speakers/steam streaming microphone）</P><P>2.设备管理器中High Definiton audio控制器有红色感叹号</P><P>尝试过的自解决方法：</P><P>1.在微信公众号按照相关问题进行逐步排查，已重新安装过声卡驱动</P><P>2.F2进行诊断，音频播放测试提示未找到设备</P><P>3.根据自排查问题2，未在系统找到<SPAN>英特尔智音技术总线此设备</SPAN></P><P>&nbsp;</P><P><SPAN>大神们我这到底啥问题，该怎么解决<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250505232602.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121581i240BBA232DAC0FFE/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250505232602.png" alt="微信图片_20250505232602.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250505232608.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121582iCB92717F1422441A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250505232608.png" alt="微信图片_20250505232608.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250505232611.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121584iE019A58892467384/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250505232611.jpg" alt="微信图片_20250505232611.jpg" /></span></SPAN></P> Mon, 05 May 2025 15:26:36 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-an-ying-jing-ling2nei-zhi-la-ba-he-er-ji-dou-mei-you-sheng-yin/m-p/1342752#M484562 二十二岁当军长 2025-05-05T15:26:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-an-ying-jing-ling2nei-zhi-la-ba-he-er-ji-dou-mei-you-sheng-yin/m-p/1342756#M484563 <P><STRONG>电脑关机，然后在您点击开机键的一刻立刻多次不停的点击F2出现的界面，组件测试，扬声器检测，运行一次~看一下检测硬件情况，如果这个界面检测确认没有声音【检测工具更新下面最新版本哈】那就是机器的硬件故障，不加载驱动和系统的，建议链接耳机使用或者带着机器送到如下位置了【惠普当地售后查询方法<A href="https://support.hp.com/cn-zh/document/c04570895】" target="_blank">https://support.hp.com/cn-zh/document/c04570895】</A></STRONG><BR /><BR /><STRONG>如果不是蓝白底检测界面，请重启电脑更新最新F2检测工具：<A href="https://support.hp.com/cn-zh/help/hp-pc-hardware-diagnostics" target="_blank">https://support.hp.com/cn-zh/help/hp-pc-hardware-diagnostics</A></STRONG></P> Tue, 06 May 2025 01:13:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-an-ying-jing-ling2nei-zhi-la-ba-he-er-ji-dou-mei-you-sheng-yin/m-p/1342756#M484563 一个帅气的大胡子 2025-05-06T01:13:13Z