https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348221#M485831 <P>确定是关机状态,系统里却显示屏幕长时间打开,造成耗电,是什么原因呢?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ZL2491_0-1750036125537.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123072iB15D01980CF3AD53/image-size/medium?v=v2&amp;px=400" role="button" title="ZL2491_0-1750036125537.png" alt="ZL2491_0-1750036125537.png" /></span></P><P>&nbsp;</P> Mon, 16 Jun 2025 01:09:07 GMT ZL2491 2025-06-16T01:09:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348221#M485831 <P>确定是关机状态,系统里却显示屏幕长时间打开,造成耗电,是什么原因呢?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ZL2491_0-1750036125537.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123072iB15D01980CF3AD53/image-size/medium?v=v2&amp;px=400" role="button" title="ZL2491_0-1750036125537.png" alt="ZL2491_0-1750036125537.png" /></span></P><P>&nbsp;</P> Mon, 16 Jun 2025 01:09:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348221#M485831 ZL2491 2025-06-16T01:09:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348230#M485834 <P>建议将BIOS和显卡驱动更新到最新版后再对比看下</P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">建议用下面的工具联网检查更新。</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">HP Image Assistant (HPIA)下载</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.3.1.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.3.2.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">大概过程</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">安装软件后会自动打开，点分析，然后等结果</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">点推荐</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1750038372633.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123073iB0BBCC9446B19FBC/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1750038372633.png" alt="_0-1750038372633.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">然后勾选关键和推荐更新，点蓝色download按钮</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1750038372635.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123074i7782C42A71996C38/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1750038372635.png" alt="_1-1750038372635.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">选择提取文件并安装，点蓝色按钮开始</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1750038372636.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123075i8D60A6975AAE5CD9/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1750038372636.png" alt="_2-1750038372636.png" /></span></P> <P>&nbsp;</P> Mon, 16 Jun 2025 01:46:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348230#M485834 坏坏的笑 2025-06-16T01:46:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348239#M485838 <P>好的 先试试看 感谢</P> Mon, 16 Jun 2025 02:44:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348239#M485838 ZL2491 2025-06-16T02:44:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348533#M485905 <P><STRONG>电脑关机，移除电源和所有外接设备（键盘、鼠标、U盘、移动硬盘、打印机等），按住电源按钮约 30秒后松开，重新连接电源，开机更新官网最新的BIOS（备份好数据）</STRONG></P><P><STRONG>更新BIOS之后，在拔掉全部外接</STRONG></P> Wed, 18 Jun 2025 01:17:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348533#M485905 一个帅气的大胡子 2025-06-18T01:17:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348630#M485922 <P>BIOS和驱动都已更新,但是问题依然存在</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2fd4eae362948d73cd334e9aee073ca.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123200i9B42490D16EABC86/image-size/medium?v=v2&amp;px=400" role="button" title="2fd4eae362948d73cd334e9aee073ca.png" alt="2fd4eae362948d73cd334e9aee073ca.png" /></span></P><P> </P> Thu, 19 Jun 2025 00:47:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348630#M485922 ZL2491 2025-06-19T00:47:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348753#M485940 <P>关闭快速启动试试。</P> Fri, 20 Jun 2025 01:13:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348753#M485940 正在输入 2025-06-20T01:13:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348757#M485941 <P>快速启动一直都是关闭的</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a662128c56bd51ebb1a6f511baec2c6.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123243iDF5D436FF75A5B19/image-size/medium?v=v2&amp;px=400" role="button" title="a662128c56bd51ebb1a6f511baec2c6.png" alt="a662128c56bd51ebb1a6f511baec2c6.png" /></span></P><P> </P> Fri, 20 Jun 2025 01:40:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348757#M485941 ZL2491 2025-06-20T01:40:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348758#M485942 <P>禁用掉系统的休眠模式，再把BIOS中的USB关机供电关闭掉，观察看看。</P> Fri, 20 Jun 2025 01:46:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1348758#M485942 正在输入 2025-06-20T01:46:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1352127#M486612 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="030eef6d9124407c569aa1fe9f8e5f9.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124305i2D12A539640E48F7/image-size/medium?v=v2&amp;px=400" role="button" title="030eef6d9124407c569aa1fe9f8e5f9.png" alt="030eef6d9124407c569aa1fe9f8e5f9.png" /></span></P><P>这几天又出现了两次关机后,一晚上电量耗尽到0,却没有记录</P><P> </P> Fri, 11 Jul 2025 02:02:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/si-dai-zhan66zui-jin-ou-er-chu-xian-guan-ji-yi-chang-hao-dian-shi-shen-me-yuan-yin/m-p/1352127#M486612 ZL2491 2025-07-11T02:02:25Z