https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348263#M485844 <P>如题，如果不外接显示器的话一切正常也不会卡顿；在卡顿时声音也会卡顿，对电脑进行其他操作同样，但日常使用看视频听音乐之类的没有这种情况</P> Mon, 16 Jun 2025 04:45:00 GMT NFWhite9353 2025-06-16T04:45:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348263#M485844 <P>如题，如果不外接显示器的话一切正常也不会卡顿；在卡顿时声音也会卡顿，对电脑进行其他操作同样，但日常使用看视频听音乐之类的没有这种情况</P> Mon, 16 Jun 2025 04:45:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348263#M485844 NFWhite9353 2025-06-16T04:45:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348268#M485845 <P>使用的什么视频线？</P> Mon, 16 Jun 2025 05:34:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348268#M485845 正在输入 2025-06-16T05:34:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348289#M485847 <P>HDMI线，但我之前也用过小头的dp线，一样会卡顿，我为此测试过总共三个显示器三根线都会卡顿</P> Mon, 16 Jun 2025 09:24:03 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348289#M485847 NFWhite9353 2025-06-16T09:24:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348290#M485848 <P><SPAN>HDMI线，但我之前也用过小头的dp线，一样会卡顿，我为此测试过总共三个显示器三根线都会卡顿</SPAN></P> Mon, 16 Jun 2025 09:25:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348290#M485848 NFWhite9353 2025-06-16T09:25:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348297#M485849 <P>通常我遇到的频率0开头，大部分都是主板问题，极小部分是系统原因。</P> <P>所以并不像描述的外接屏幕后才出现，既然HDMI和DP的线都做过尝试，就排除了线材问题</P> <P>&nbsp;</P> <P>1：将电脑关机并移除所有的外接设备（包括电源）然后按电源键30秒后再松开手，插上电源线并单点电源键开机，再试试。</P> <P>2：外接显示器的时候，笔记本是否是合盖的？或者摆放在不通风的角落？</P> <P>3：将BIOS更新，OGH重新安装一遍，同时关闭游戏增强功能</P> <P>4：尝试不外接显示器下长时间游戏是否正常，如果没有问题可以试试其他显示器</P> <P>5：恢复系统试试，或者送到服务中心检测</P> <P><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">服务中心查询</A></P> Mon, 16 Jun 2025 09:56:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348297#M485849 正在输入 2025-06-16T09:56:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348310#M485850 <P>游戏增强一直是关闭的，BIOS我不会更新倒是，我等一下去搜索一下顺便重装OGM，已经多次更换显示器，98%确定是笔记本自身问题，已经恢复过了系统，还是会出现这种情况，并且0.23不太准确，当时是在任务管理器里看到的，现在给你详细的数据图<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123100i2238BE3E08780A93/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123101i7889279B8B628291/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123099iD7729A7B8F1AC01A/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123098i7A76CCFF8DDD0DDB/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123102i9A2DAF02DAD382C7/image-size/large?v=v2&amp;px=999" role="button" title="5.png" alt="5.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123103i7A44FAC14060A720/image-size/large?v=v2&amp;px=999" role="button" title="6.png" alt="6.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123104iD4C383EA1ED7B7AC/image-size/large?v=v2&amp;px=999" role="button" title="7.png" alt="7.png" /></span></P> Mon, 16 Jun 2025 10:52:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348310#M485850 NFWhite9353 2025-06-16T10:52:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348320#M485853 <P>既然已经恢复过系统，就不用折腾了，送到售后看看</P> <P>&nbsp;</P> Mon, 16 Jun 2025 12:01:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348320#M485853 正在输入 2025-06-16T12:01:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348324#M485857 <P>主要售后期已经过了，感觉整个这个可能都比我显示器贵了，没必要</P> Mon, 16 Jun 2025 12:13:48 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348324#M485857 NFWhite9353 2025-06-16T12:13:48Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348325#M485858 <P>对品牌来说，无论故障是CPU/GPU/显存/还是什么其他主板上的组件，统一都是更换主板维修，这样故障解决率/效率最高，像是手机/电脑/甚至一些我们经常买的各种电子产品 外设都是这样，缺点就是价格贵</P> <P>&nbsp;</P> <P>而一些第三方维修，就是做芯片主板级的维修，主要就是通过测量校验，来替换掉故障部件，价格会更便宜，但稳定性无法保障，口碑不错的线上维修商家还稍微靠谱一些</P> <P>&nbsp;</P> <P>上面的问题，因为已经做过了系统恢复，就基本排除了软件问题</P> <P>硬件直接交给售后或者第三方维修就好，个人比较难有条件去诊断和故障维修。</P> Mon, 16 Jun 2025 12:20:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348325#M485858 正在输入 2025-06-16T12:20:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348527#M485902 <P>备份好数据~</P><P>1：电脑关机，移除电源和所有外接设备（键盘、鼠标、U盘、移动硬盘、打印机等），按住电源按钮约 30秒后松开，重新连接电源，然后开机测试</P><P>2：更新官网最新的BIOS</P><P>别的先别操作，直接链接显示器测试</P> Wed, 18 Jun 2025 01:06:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling8wai-jie-xian-shi-qi-zhi-hou-quan-ping-wan-yi-xie-you-xiCPU-pin-lu-bao-die-zhi0-23GHz-jing-chang-hui-fa-sheng-zhe-zhong-qing-kuang/m-p/1348527#M485902 一个帅气的大胡子 2025-06-18T01:06:53Z