https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-ji-da-bu-kai/m-p/1348733#M485935 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1750341171764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123234i74A0A2A335695500/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1750341171764.png" alt="_0-1750341171764.png" /></span></P><P>相机打不开，设备管理器里没有摄像头标志，打开操作只有帮助这个选项</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1750341273934.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123236i7A9010CF3B293138/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1750341273934.png" alt="_2-1750341273934.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250619220358.jpg" style="width: 552px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123237i80447A5025A8432E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250619220358.jpg" alt="微信图片_20250619220358.jpg" /></span></P><P>&nbsp;</P><P>最后一张图的属性打开只有帮助这个选项，其他的什么也没有。</P> Thu, 19 Jun 2025 14:06:32 GMT 无敌的平仔 2025-06-19T14:06:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-ji-da-bu-kai/m-p/1348733#M485935 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1750341171764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123234i74A0A2A335695500/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1750341171764.png" alt="_0-1750341171764.png" /></span></P><P>相机打不开，设备管理器里没有摄像头标志，打开操作只有帮助这个选项</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1750341273934.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123236i7A9010CF3B293138/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1750341273934.png" alt="_2-1750341273934.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250619220358.jpg" style="width: 552px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123237i80447A5025A8432E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250619220358.jpg" alt="微信图片_20250619220358.jpg" /></span></P><P>&nbsp;</P><P>最后一张图的属性打开只有帮助这个选项，其他的什么也没有。</P> Thu, 19 Jun 2025 14:06:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-ji-da-bu-kai/m-p/1348733#M485935 无敌的平仔 2025-06-19T14:06:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-ji-da-bu-kai/m-p/1348748#M485937 <P>如果是在保修期内，建议联系人工服务报修。</P> <P>如果已经超出保修期了，建议联系当地服务中心检测（会产生费用）。</P> Fri, 20 Jun 2025 01:04:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-ji-da-bu-kai/m-p/1348748#M485937 坏坏的笑 2025-06-20T01:04:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-ji-da-bu-kai/m-p/1348818#M485948 <P>电脑关机，移除电源和所有外接设备（键盘、鼠标、U盘、移动硬盘、打印机等），按住电源按钮约 30秒后松开，重新连接电源，然后开机测试</P><P>&nbsp;</P><P>看是否可以解决，如果保修内正常报修，如果保外可以恢复出厂设置再多确认一下，无效再带着机器线下自费检修惠普当地售后查询方法<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A></P> Fri, 20 Jun 2025 09:47:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-ji-da-bu-kai/m-p/1348818#M485948 一个帅气的大胡子 2025-06-20T09:47:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-ji-da-bu-kai/m-p/1349694#M486096 <P>关机，然后开机，开机瞬间连续点击F2键，选择组件测试，看下这里有没有网络摄像头，这里都看不到的话，需要考虑送修、</P> Thu, 26 Jun 2025 08:28:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-ji-da-bu-kai/m-p/1349694#M486096 YNM-Xiaohai 2025-06-26T08:28:55Z