https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling7an-zhuangwin11-24H2-jia-ting-ban-chu-xian-yin-pin-chu-mo-ban-wu-fa-shi-bie/m-p/1353960#M486923 <P>使用微软官方镜像安装的Win11 24H2 家庭版，在安装驱动软件时，始终无法识别扬声器和触控板，设备管理器内有大量未识别的设备，求解决方法</P><P>配置：i7-11800h+RTX 3060 laptop</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="momoka_0-1753597850267.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124755iE4E9E1BB6829149F/image-size/medium?v=v2&amp;px=400" role="button" title="momoka_0-1753597850267.png" alt="momoka_0-1753597850267.png" /></span></P><P>&nbsp;</P> Sun, 27 Jul 2025 06:31:50 GMT momoka 2025-07-27T06:31:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling7an-zhuangwin11-24H2-jia-ting-ban-chu-xian-yin-pin-chu-mo-ban-wu-fa-shi-bie/m-p/1353960#M486923 <P>使用微软官方镜像安装的Win11 24H2 家庭版，在安装驱动软件时，始终无法识别扬声器和触控板，设备管理器内有大量未识别的设备，求解决方法</P><P>配置：i7-11800h+RTX 3060 laptop</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="momoka_0-1753597850267.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124755iE4E9E1BB6829149F/image-size/medium?v=v2&amp;px=400" role="button" title="momoka_0-1753597850267.png" alt="momoka_0-1753597850267.png" /></span></P><P>&nbsp;</P> Sun, 27 Jul 2025 06:31:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling7an-zhuangwin11-24H2-jia-ting-ban-chu-xian-yin-pin-chu-mo-ban-wu-fa-shi-bie/m-p/1353960#M486923 momoka 2025-07-27T06:31:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling7an-zhuangwin11-24H2-jia-ting-ban-chu-xian-yin-pin-chu-mo-ban-wu-fa-shi-bie/m-p/1353963#M486925 <P>可以优先通过系统更新加载驱动，如果系统更新完成后还是识别不到驱动，可以安装惠普管家扫描驱动测试</P><P>惠普管家下载地址：<A href="https://support.hp.com/cn-zh/help/hp-support-assistant" target="_blank">https://support.hp.com/cn-zh/help/hp-support-assistant</A></P> Sun, 27 Jul 2025 07:00:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling7an-zhuangwin11-24H2-jia-ting-ban-chu-xian-yin-pin-chu-mo-ban-wu-fa-shi-bie/m-p/1353963#M486925 synth 2025-07-27T07:00:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling7an-zhuangwin11-24H2-jia-ting-ban-chu-xian-yin-pin-chu-mo-ban-wu-fa-shi-bie/m-p/1353977#M486931 <P>HP 电脑 – 使用 Windows Update 来更新驱动程序（Windows 11 和 10）<BR /><A href="https://support.hp.com/cn-zh/document/ish_3043339-2862514-16" target="_blank">https://support.hp.com/cn-zh/document/ish_3043339-2862514-16</A><BR />连接网络，<BR />开始→设置→更新和安全→Windows更新，检查更新，安装更新。<BR />如果遇到可选择的更新不装。<BR />这个过程中，Windows更新会安装需要的更新和大部分的硬件驱动程序。<BR />整个过程可能需要两到三次重启。<BR />之后就基本正常了。<BR />Win10 20H2 版本开始，在可选更新中也有驱动程序的选择。<BR />Win11 的Windows更新→高级选项→可选更新中也有驱动程序的选择。</P> Sun, 27 Jul 2025 12:45:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling7an-zhuangwin11-24H2-jia-ting-ban-chu-xian-yin-pin-chu-mo-ban-wu-fa-shi-bie/m-p/1353977#M486931 548851818 2025-07-27T12:45:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling7an-zhuangwin11-24H2-jia-ting-ban-chu-xian-yin-pin-chu-mo-ban-wu-fa-shi-bie/m-p/1353979#M486932 <P>感谢各位的回复，目前已恢复正常。</P><P>使用了微软商店中的HP Cloud Recovery Tool获取了官方的出厂镜像，安装完毕后目前各部件运行正常</P> Sun, 27 Jul 2025 13:00:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling7an-zhuangwin11-24H2-jia-ting-ban-chu-xian-yin-pin-chu-mo-ban-wu-fa-shi-bie/m-p/1353979#M486932 momoka 2025-07-27T13:00:17Z