https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shift-jian-wu-fa-shi-yong/m-p/1355624#M487238 <P>如题，新买的电脑开机设置时就发现shift无法使用</P> Sat, 09 Aug 2025 15:24:46 GMT icbm 2025-08-09T15:24:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shift-jian-wu-fa-shi-yong/m-p/1355624#M487238 <P>如题，新买的电脑开机设置时就发现shift无法使用</P> Sat, 09 Aug 2025 15:24:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shift-jian-wu-fa-shi-yong/m-p/1355624#M487238 icbm 2025-08-09T15:24:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shift-jian-wu-fa-shi-yong/m-p/1355629#M487241 <P>建议对比看下，是否两侧的shift键都失灵。</P> <P>理论上，新机两侧shift键都失灵的几率极低，如果确实两侧都不好用。</P> <P>建议优先做硬重置</P> <P>关机断电，拔掉电源和所有外设，按住电源开关至少30秒，接好电源，开机测试。</P> Sat, 09 Aug 2025 23:54:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shift-jian-wu-fa-shi-yong/m-p/1355629#M487241 坏坏的笑 2025-08-09T23:54:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shift-jian-wu-fa-shi-yong/m-p/1355637#M487245 <P>外接一个USB键盘测试对比一下，硬件问题应该不会，怀疑软件问题。</P> Sun, 10 Aug 2025 03:46:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shift-jian-wu-fa-shi-yong/m-p/1355637#M487245 WDH 2025-08-10T03:46:18Z