https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-wu-shi-bie-she-bei-xie-zai-qu-dong-hou-wu-fa-zai-she-bei-guan-li-qi-zhong-zhao-dao-le/m-p/1356463#M487430 <P>不知这台设备是否支持指纹识别，我在网上查找，有人说卸载生物识别驱动重新安装指纹识别驱动，我卸载后，重新安装指纹识别驱动，无论重启几次都无法找到生物识别模块了，麻烦各位技术大咖帮忙解答下。</P> Fri, 15 Aug 2025 02:20:59 GMT Homesome 2025-08-15T02:20:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-wu-shi-bie-she-bei-xie-zai-qu-dong-hou-wu-fa-zai-she-bei-guan-li-qi-zhong-zhao-dao-le/m-p/1356463#M487430 <P>不知这台设备是否支持指纹识别，我在网上查找，有人说卸载生物识别驱动重新安装指纹识别驱动，我卸载后，重新安装指纹识别驱动，无论重启几次都无法找到生物识别模块了，麻烦各位技术大咖帮忙解答下。</P> Fri, 15 Aug 2025 02:20:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-wu-shi-bie-she-bei-xie-zai-qu-dong-hou-wu-fa-zai-she-bei-guan-li-qi-zhong-zhao-dao-le/m-p/1356463#M487430 Homesome 2025-08-15T02:20:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-wu-shi-bie-she-bei-xie-zai-qu-dong-hou-wu-fa-zai-she-bei-guan-li-qi-zhong-zhao-dao-le/m-p/1356465#M487431 <P>请提供机器序列号，核实一下出厂配置</P> Fri, 15 Aug 2025 02:27:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-wu-shi-bie-she-bei-xie-zai-qu-dong-hou-wu-fa-zai-she-bei-guan-li-qi-zhong-zhao-dao-le/m-p/1356465#M487431 坏坏的笑 2025-08-15T02:27:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-wu-shi-bie-she-bei-xie-zai-qu-dong-hou-wu-fa-zai-she-bei-guan-li-qi-zhong-zhao-dao-le/m-p/1356466#M487432 <P><SPAN>5CG5300T38</SPAN></P> Fri, 15 Aug 2025 02:40:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-wu-shi-bie-she-bei-xie-zai-qu-dong-hou-wu-fa-zai-she-bei-guan-li-qi-zhong-zhao-dao-le/m-p/1356466#M487432 Homesome 2025-08-15T02:40:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-wu-shi-bie-she-bei-xie-zai-qu-dong-hou-wu-fa-zai-she-bei-guan-li-qi-zhong-zhao-dao-le/m-p/1356470#M487435 <P>已核实，出厂默认没有指纹模块，无需担心了</P> <P>MISC No Fingerprint Sensor</P> <P>&nbsp;</P> <P><STRONG>楼主使用是商用电脑，如果需要检查更新驱动，推荐使用HPIA。</STRONG></P> <P>下面是下载链接和使用说明，请参考</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)下载</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.3.2.exe" target="_blank"><SPAN>https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.3.2.exe</SPAN></A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>大概过程</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>安装软件后会自动打开，点分析，然后等结果</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>点推荐</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1755226666464.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125287i50514D0B7278E9C6/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1755226666464.png" alt="_0-1755226666464.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>然后勾选关键和推荐更新，点蓝色download按钮</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1755226666465.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125286iE7AB488988EEE457/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1755226666465.png" alt="_1-1755226666465.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>选择提取文件并安装，点蓝色按钮开始</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1755226666465.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125288iBDD277594D5E6028/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1755226666465.png" alt="_2-1755226666465.png" /></span></P> <P>&nbsp;</P> Fri, 15 Aug 2025 02:58:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-wu-shi-bie-she-bei-xie-zai-qu-dong-hou-wu-fa-zai-she-bei-guan-li-qi-zhong-zhao-dao-le/m-p/1356470#M487435 坏坏的笑 2025-08-15T02:58:01Z