https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357810#M487707 <P>LiveKernelEvent 141：</P><P>&nbsp;</P><P>故障存储段 ，类型 0<BR />事件名称: LiveKernelEvent<BR />响应: 不可用<BR />Cab ID: 0</P><P>问题签名:<BR />P1: 141<BR />P2: ffffd4035852d010<BR />P3: fffff802393a56a0<BR />P4: 0<BR />P5: ffffd4035c8d0080<BR />P6: 10_0_26100<BR />P7: 0_0<BR />P8: 768_1<BR />P9:<BR />P10:</P><P>附加文件:<BR />\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20250824-1407.dmp<BR />\\?\C:\WINDOWS\SystemTemp\WER-4799625-0.sysdata.xml<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.751bb338-b18e-4e8e-be89-09615e9b3399.tmp.WERInternalMetadata.xml<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_ae3cb9a06695fb7682d98944ba57341cd81f69b_00000000_cab_217f62ab-6fce-4955-88d8-44616e4c4612\WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20250820_1_EC_0_inject.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7e8153fc-0665-4cde-ac15-5286703b283d.tmp.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_ae3cb9a06695fb7682d98944ba57341cd81f69b_00000000_cab_217f62ab-6fce-4955-88d8-44616e4c4612\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.011d68ad-211b-42d3-b4cf-d0b9c32941ae.tmp.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2e10b55b-be97-43cb-bcb1-f8f33c6b026b.tmp.csv<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1f16c09e-f1f0-416f-99c4-ae0a061224cc.tmp.txt<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0d5154af-f8a8-4297-ab27-8a73ea4ca80d.tmp.xml</P><P>可在此处获取这些文件:<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_ae3cb9a06695fb7682d98944ba57341cd81f69b_00000000_cab_217f62ab-6fce-4955-88d8-44616e4c4612</P><P>分析符号:<BR />重新检查解决方案: 0<BR />报告 ID: 217f62ab-6fce-4955-88d8-44616e4c4612<BR />报告状态: 100<BR />哈希存储段:<BR />Cab GUID: 0</P><P>&nbsp;</P><P>LiveKernelEvent 117：</P><P>&nbsp;</P><P>故障存储段 ，类型 0<BR />事件名称: LiveKernelEvent<BR />响应: 不可用<BR />Cab ID: 0</P><P>问题签名:<BR />P1: 117<BR />P2: ffffd40359c27010<BR />P3: fffff802393a56a0<BR />P4: 0<BR />P5: ffffd4034ee16080<BR />P6: 10_0_26100<BR />P7: 0_0<BR />P8: 768_1<BR />P9:<BR />P10:</P><P>附加文件:<BR />\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20250824-1408.dmp<BR />\\?\C:\WINDOWS\SystemTemp\WER-4801890-0.sysdata.xml<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.dd0b95eb-5135-4387-baca-bfb3e7da4d71.tmp.WERInternalMetadata.xml<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_4a70d9158ff726106951fc49b0217dcd35cfa8a5_00000000_cab_1add5ce0-0079-4cee-bdf3-183f9476bbab\WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20250820_1_EC_0_inject.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.37bb3ec2-a96d-4d26-90b8-00b5b3c9050c.tmp.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_4a70d9158ff726106951fc49b0217dcd35cfa8a5_00000000_cab_1add5ce0-0079-4cee-bdf3-183f9476bbab\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b9afe0ad-4aec-4399-91ec-828bc9f795be.tmp.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.75f78007-a433-4b42-b11a-4c33fcbfb827.tmp.csv<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.47a0a80d-d3d9-4ee6-9e2b-8b4c696fe13d.tmp.txt<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.cf9c7d22-aa95-4233-be13-ed032861a471.tmp.xml</P><P>可在此处获取这些文件:<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_4a70d9158ff726106951fc49b0217dcd35cfa8a5_00000000_cab_1add5ce0-0079-4cee-bdf3-183f9476bbab</P><P>分析符号:<BR />重新检查解决方案: 0<BR />报告 ID: 1add5ce0-0079-4cee-bdf3-183f9476bbab<BR />报告状态: 100<BR />哈希存储段:<BR />Cab GUID: 0</P> Sun, 24 Aug 2025 06:17:34 GMT 顾觞尘 2025-08-24T06:17:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357810#M487707 <P>LiveKernelEvent 141：</P><P>&nbsp;</P><P>故障存储段 ，类型 0<BR />事件名称: LiveKernelEvent<BR />响应: 不可用<BR />Cab ID: 0</P><P>问题签名:<BR />P1: 141<BR />P2: ffffd4035852d010<BR />P3: fffff802393a56a0<BR />P4: 0<BR />P5: ffffd4035c8d0080<BR />P6: 10_0_26100<BR />P7: 0_0<BR />P8: 768_1<BR />P9:<BR />P10:</P><P>附加文件:<BR />\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20250824-1407.dmp<BR />\\?\C:\WINDOWS\SystemTemp\WER-4799625-0.sysdata.xml<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.751bb338-b18e-4e8e-be89-09615e9b3399.tmp.WERInternalMetadata.xml<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_ae3cb9a06695fb7682d98944ba57341cd81f69b_00000000_cab_217f62ab-6fce-4955-88d8-44616e4c4612\WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20250820_1_EC_0_inject.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7e8153fc-0665-4cde-ac15-5286703b283d.tmp.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_ae3cb9a06695fb7682d98944ba57341cd81f69b_00000000_cab_217f62ab-6fce-4955-88d8-44616e4c4612\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.011d68ad-211b-42d3-b4cf-d0b9c32941ae.tmp.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2e10b55b-be97-43cb-bcb1-f8f33c6b026b.tmp.csv<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1f16c09e-f1f0-416f-99c4-ae0a061224cc.tmp.txt<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0d5154af-f8a8-4297-ab27-8a73ea4ca80d.tmp.xml</P><P>可在此处获取这些文件:<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_ae3cb9a06695fb7682d98944ba57341cd81f69b_00000000_cab_217f62ab-6fce-4955-88d8-44616e4c4612</P><P>分析符号:<BR />重新检查解决方案: 0<BR />报告 ID: 217f62ab-6fce-4955-88d8-44616e4c4612<BR />报告状态: 100<BR />哈希存储段:<BR />Cab GUID: 0</P><P>&nbsp;</P><P>LiveKernelEvent 117：</P><P>&nbsp;</P><P>故障存储段 ，类型 0<BR />事件名称: LiveKernelEvent<BR />响应: 不可用<BR />Cab ID: 0</P><P>问题签名:<BR />P1: 117<BR />P2: ffffd40359c27010<BR />P3: fffff802393a56a0<BR />P4: 0<BR />P5: ffffd4034ee16080<BR />P6: 10_0_26100<BR />P7: 0_0<BR />P8: 768_1<BR />P9:<BR />P10:</P><P>附加文件:<BR />\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20250824-1408.dmp<BR />\\?\C:\WINDOWS\SystemTemp\WER-4801890-0.sysdata.xml<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.dd0b95eb-5135-4387-baca-bfb3e7da4d71.tmp.WERInternalMetadata.xml<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_4a70d9158ff726106951fc49b0217dcd35cfa8a5_00000000_cab_1add5ce0-0079-4cee-bdf3-183f9476bbab\WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20250820_1_EC_0_inject.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.37bb3ec2-a96d-4d26-90b8-00b5b3c9050c.tmp.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_4a70d9158ff726106951fc49b0217dcd35cfa8a5_00000000_cab_1add5ce0-0079-4cee-bdf3-183f9476bbab\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b9afe0ad-4aec-4399-91ec-828bc9f795be.tmp.etl<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.75f78007-a433-4b42-b11a-4c33fcbfb827.tmp.csv<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.47a0a80d-d3d9-4ee6-9e2b-8b4c696fe13d.tmp.txt<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.cf9c7d22-aa95-4233-be13-ed032861a471.tmp.xml</P><P>可在此处获取这些文件:<BR />\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_117_4a70d9158ff726106951fc49b0217dcd35cfa8a5_00000000_cab_1add5ce0-0079-4cee-bdf3-183f9476bbab</P><P>分析符号:<BR />重新检查解决方案: 0<BR />报告 ID: 1add5ce0-0079-4cee-bdf3-183f9476bbab<BR />报告状态: 100<BR />哈希存储段:<BR />Cab GUID: 0</P> Sun, 24 Aug 2025 06:17:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357810#M487707 顾觞尘 2025-08-24T06:17:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357826#M487718 <P>建议更新显卡驱动和BIOS到最新版。</P> <P>建议加强电脑散热，搭配散热底座之类的。</P> Sun, 24 Aug 2025 09:58:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357826#M487718 坏坏的笑 2025-08-24T09:58:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357844#M487722 <P>您好，我是笔记本，不知道加哪些散热底座才有效，BIOS和显卡驱动都是最新的，然后黑屏卡死的时候温度在75℃左右</P> Sun, 24 Aug 2025 17:58:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357844#M487722 顾觞尘 2025-08-24T17:58:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357856#M487724 <P>有时候监控到的温度，实际已经是过热降频后的温度了，所以可以通过HWINFO来监控下平均和最大温度，详见我下方签名【温度过高】</P> <P>&nbsp;</P> <P>另外从买来到现在没有清理过的话，从使用时间看建议清理改善下。</P> Mon, 25 Aug 2025 01:13:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357856#M487724 正在输入 2025-08-25T01:13:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357859#M487725 <P>根据电脑的散热方式的异同，可以选择底部往上吹或者底部往下吸的散热支架。</P> <P>另外，如果黑屏卡死的情况频繁出现，建议考虑清灰和重新涂抹散热硅脂。</P> Mon, 25 Aug 2025 01:23:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357859#M487725 坏坏的笑 2025-08-25T01:23:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357926#M487730 <P>和散热无关，今天温度稳定在60-70℃，并且已经确定将显卡驱动和BIOS系统全部更新到最新的情况下仍然黑屏</P> Mon, 25 Aug 2025 08:13:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357926#M487730 顾觞尘 2025-08-25T08:13:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357927#M487731 <P>与温度无关，今天检查过最大温度72℃，平均稳定在65℃，我自己有一个笔记本用水冷。</P> Mon, 25 Aug 2025 08:15:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357927#M487731 顾觞尘 2025-08-25T08:15:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357930#M487732 <P>【有一个笔记本用水冷？】是本机改的水冷？还是只是提一嘴别的电脑？</P> <P>确认温度没有问题，那么这些报错代码指向【显卡】的故障概率很大</P> <P>可以做低压负载测试，在较低的游戏画质下，长时间运行看是否正常。</P> <P>驱动无效-可以考虑重装恢复系统测试-无效就送到售后看看</P> <P><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">服务中心查询</A></P> <P>&nbsp;</P> <P>游戏掉帧、卡顿、闪退等异常，可尝试以下步骤<BR />1：操作系统和<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/ji-shu-fen-xiang-hui-pu-dian-nao-ru-he-geng-xin-ji-qi-deBIOS-xi-tong/ta-p/1220795" target="_blank" rel="noopener">BIOS版本</A>更至最新<BR />2：将<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/OMEN-Gaming-Hub-qing-li-zhong-zhuang-jiao-cheng/ta-p/1326823" target="_blank" rel="noopener">OGH软件清理重装</A><BR />（卸载不装，测试正常再装回测试）<BR />3：<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/shi-yong-zhi-nan-hui-pu-dian-nao-ru-he-geng-huanNVIDIA-xian-ka-gong-ban-qu-dong/ta-p/1220856" target="_blank" rel="noopener">清洁重装显卡驱动</A>或者下载驱动后<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/qing-song-qing-li-xian-ka-qu-dong-DDU-gong-ju-shi-yong-jiao-cheng/ta-p/1336216" target="_blank">使用DDU工具清理重装</A>。<BR />4：<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/ji-shu-fen-xiang-hui-pu-dian-nao-ru-he-geng-xin-ji-qi-deBIOS-xi-tong/ta-p/1220795" target="_blank" rel="noopener">设置显卡高性能</A>和最佳性能电源计划<BR />5：最小化的测试、像NVIDIA APP的性能检测浮窗，游戏加加性能检测，动态壁纸，任务栏美化工具，远程软件等程序全部关闭，只保留游戏进程运行。<BR />6：对网络缓存做清理、如【网络重置】，外服游戏要替换加速器的模式和节点试试<BR />7：关闭系统设置中的【游戏模式】【硬件加速】【窗口化游戏优化】<BR />8：仍会卡顿，再<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/ji-shu-fen-xiang-bi-ji-ben-guo-re-ka-dun-dian-jin-lai-kan-kan/ta-p/1298352" target="_blank" rel="noopener">监控下温度</A>避免是过热导致的卡顿<BR />9：无效考虑<A href="https://h30471.www3.hp.com/t5/tai-shi-ji-zhi-shi-ku/shi-yongRufus-gong-ju-zhi-zuo-xi-tong-an-zhuangU-pan/ta-p/1341007" target="_blank" rel="noopener">恢复系统</A>或<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">送修检测</A></P> Mon, 25 Aug 2025 08:21:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357930#M487732 正在输入 2025-08-25T08:21:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357931#M487733 <P>不是笔记本自带的，是外接的，这个其实和散热支架差不多，不过通过温度监控系统排除了高温的原因，显卡的问题现在还在找，不过我感觉比起其他的更像是打开软件之后直接掉驱动了</P> Mon, 25 Aug 2025 08:30:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1357931#M487733 顾觞尘 2025-08-25T08:30:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1362050#M488302 <P>有153吗，是玩大型游戏会出现是吗，更换老的显卡驱动试试，如果还有我看多半是硬件问题，大概率是显卡供电元件有暗病，显卡一上压力，供电不稳就弹驱动游戏就弹掉，保修内可以叫他们换主板</P> Tue, 23 Sep 2025 03:00:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-ka-si-shi-jian-cha-kan-qi-xian-shiLiveKernelEvent-141-he117/m-p/1362050#M488302 月夕丶花晨 2025-09-23T03:00:29Z