https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingbook-plus-14eh-xian-ka-feng-shan-bao-cuo-huan-feng-shan-wei-neng-jie-jue-you-ti-shi-dai-ma/m-p/1367602#M489163 <P>星book plus 14eh开机提示90B错误，更换风扇并重置BIOS后仍未能解决，进入组件诊断提示风扇2转速检测失败，检测时可见风扇2一转一停，不能持续转动，最后检测代码：0G8421-B9FCRJ-0G8421-J5JW03，请问这大概是什么问题，是主板问题吗？</P> Thu, 06 Nov 2025 00:31:51 GMT VCLau 2025-11-06T00:31:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingbook-plus-14eh-xian-ka-feng-shan-bao-cuo-huan-feng-shan-wei-neng-jie-jue-you-ti-shi-dai-ma/m-p/1367602#M489163 <P>星book plus 14eh开机提示90B错误，更换风扇并重置BIOS后仍未能解决，进入组件诊断提示风扇2转速检测失败，检测时可见风扇2一转一停，不能持续转动，最后检测代码：0G8421-B9FCRJ-0G8421-J5JW03，请问这大概是什么问题，是主板问题吗？</P> Thu, 06 Nov 2025 00:31:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingbook-plus-14eh-xian-ka-feng-shan-bao-cuo-huan-feng-shan-wei-neng-jie-jue-you-ti-shi-dai-ma/m-p/1367602#M489163 VCLau 2025-11-06T00:31:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingbook-plus-14eh-xian-ka-feng-shan-bao-cuo-huan-feng-shan-wei-neng-jie-jue-you-ti-shi-dai-ma/m-p/1367604#M489165 <P>需要惠普授权的服务中心做进一步检测或者进一步的替换测试。</P> <P>不排除换错风扇了。</P> Thu, 06 Nov 2025 00:55:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingbook-plus-14eh-xian-ka-feng-shan-bao-cuo-huan-feng-shan-wei-neng-jie-jue-you-ti-shi-dai-ma/m-p/1367604#M489165 548851818 2025-11-06T00:55:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingbook-plus-14eh-xian-ka-feng-shan-bao-cuo-huan-feng-shan-wei-neng-jie-jue-you-ti-shi-dai-ma/m-p/1367631#M489168 <P>风扇型号怎么查找？已经网购两个更换了，测试时跟原配的都是一样一转一停</P> Thu, 06 Nov 2025 03:16:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingbook-plus-14eh-xian-ka-feng-shan-bao-cuo-huan-feng-shan-wei-neng-jie-jue-you-ti-shi-dai-ma/m-p/1367631#M489168 VCLau 2025-11-06T03:16:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingbook-plus-14eh-xian-ka-feng-shan-bao-cuo-huan-feng-shan-wei-neng-jie-jue-you-ti-shi-dai-ma/m-p/1367644#M489171 <P>这种情况，建议将电脑送到惠普授权的服务中心现场检测检查。<BR />惠普的产品类型非常多，每家服务中心的服务时间，维修项目不完全相同，建议去之前先电话联系确认是否上班。<BR />可以在惠普中国官网页面上方，选择 支持→支持资源→服务网点查询 查找到服务网点的地址和联系方式。</P> Thu, 06 Nov 2025 04:31:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingbook-plus-14eh-xian-ka-feng-shan-bao-cuo-huan-feng-shan-wei-neng-jie-jue-you-ti-shi-dai-ma/m-p/1367644#M489171 548851818 2025-11-06T04:31:41Z