https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hpsupportsolutionframework-wu-fa-an-zhuang-HP-Universal-Camera-qu-dong-an-zhuang-wu-she-xiang-tou-xian-shi/m-p/1375282#M490242 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Mr_WJH_0-1768097537567.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130949i888A75A825D2FB7B/image-size/medium?v=v2&amp;px=400" role="button" title="Mr_WJH_0-1768097537567.png" alt="Mr_WJH_0-1768097537567.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Mr_WJH_1-1768097546656.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130950iA3C856DD2AFE9DFB/image-size/medium?v=v2&amp;px=400" role="button" title="Mr_WJH_1-1768097546656.png" alt="Mr_WJH_1-1768097546656.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Mr_WJH_2-1768097582829.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130951iCEE24222DB7E4B44/image-size/medium?v=v2&amp;px=400" role="button" title="Mr_WJH_2-1768097582829.png" alt="Mr_WJH_2-1768097582829.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 11 Jan 2026 02:14:24 GMT Mr_WJH 2026-01-11T02:14:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hpsupportsolutionframework-wu-fa-an-zhuang-HP-Universal-Camera-qu-dong-an-zhuang-wu-she-xiang-tou-xian-shi/m-p/1375282#M490242 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Mr_WJH_0-1768097537567.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130949i888A75A825D2FB7B/image-size/medium?v=v2&amp;px=400" role="button" title="Mr_WJH_0-1768097537567.png" alt="Mr_WJH_0-1768097537567.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Mr_WJH_1-1768097546656.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130950iA3C856DD2AFE9DFB/image-size/medium?v=v2&amp;px=400" role="button" title="Mr_WJH_1-1768097546656.png" alt="Mr_WJH_1-1768097546656.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Mr_WJH_2-1768097582829.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130951iCEE24222DB7E4B44/image-size/medium?v=v2&amp;px=400" role="button" title="Mr_WJH_2-1768097582829.png" alt="Mr_WJH_2-1768097582829.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 11 Jan 2026 02:14:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hpsupportsolutionframework-wu-fa-an-zhuang-HP-Universal-Camera-qu-dong-an-zhuang-wu-she-xiang-tou-xian-shi/m-p/1375282#M490242 Mr_WJH 2026-01-11T02:14:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hpsupportsolutionframework-wu-fa-an-zhuang-HP-Universal-Camera-qu-dong-an-zhuang-wu-she-xiang-tou-xian-shi/m-p/1375289#M490244 <P>HP image assistant检测bios缺少，打开进入笔记本没有对应的选项“integrated camera”和相关的字眼，bios版本1.22，无论是降级bios或更新都无法出现“integrated camera”，从昨天安装了HP image assistant推荐更新后，摄像头就无法使用了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2026-01-11_134608_547.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130952i63201DF2721243C6/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2026-01-11_134608_547.png" alt="微信图片_2026-01-11_134608_547.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2026-01-11_134621_212.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130953i2BD6294F7DED7AFD/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2026-01-11_134621_212.png" alt="微信图片_2026-01-11_134621_212.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260111131145_28_62.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130954iD5713AB972253DDA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260111131145_28_62.jpg" alt="微信图片_20260111131145_28_62.jpg" /></span></P> Sun, 11 Jan 2026 05:51:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hpsupportsolutionframework-wu-fa-an-zhuang-HP-Universal-Camera-qu-dong-an-zhuang-wu-she-xiang-tou-xian-shi/m-p/1375289#M490244 Mr_WJH 2026-01-11T05:51:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hpsupportsolutionframework-wu-fa-an-zhuang-HP-Universal-Camera-qu-dong-an-zhuang-wu-she-xiang-tou-xian-shi/m-p/1375303#M490248 <P>这种情况，建议将电脑送到惠普授权的服务中心现场检测检查。<BR />惠普的产品类型非常多，每家服务中心的服务时间，维修项目不完全相同，建议去之前先电话联系确认是否上班。<BR />可以在惠普中国官网页面上方，选择 支持→支持资源→服务网点查询 查找到服务网点的地址和联系方式。</P> Sun, 11 Jan 2026 07:24:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hpsupportsolutionframework-wu-fa-an-zhuang-HP-Universal-Camera-qu-dong-an-zhuang-wu-she-xiang-tou-xian-shi/m-p/1375303#M490248 548851818 2026-01-11T07:24:41Z