https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/dian-nao-pin-fan-lan-ping-hai-you-jiu-ma/m-p/1245546#M40838 <P>一天蓝屏7、8次，打着打着字就蓝屏</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="z_studio_g5_1-1690531637582.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94581i0A58A5BCE1750D93/image-size/medium?v=v2&amp;px=400" role="button" title="z_studio_g5_1-1690531637582.png" alt="z_studio_g5_1-1690531637582.png" /></span></P><P><!-- StartFragment --></P><PRE><SPAN>WHEA_UNCORRECTABLE_ERROR</SPAN></PRE><P><!-- EndFragment --></P><P><!-- StartFragment --></P><PRE><SPAN>DRIVER_IRQL_NOT_LESS_OR_EQUAL</SPAN></PRE><P><!-- EndFragment --></P><P><!-- StartFragment --></P><PRE><SPAN>PAGE_FAULT_IN_NONPAGED_AREA</SPAN></PRE><P><!-- EndFragment --></P><P><!-- StartFragment --></P><PRE><SPAN>DPC_WATCHDOG_VIOLATION</SPAN></PRE><P><!-- EndFragment --></P><P><!-- StartFragment --></P><PRE><SPAN>CLOCK_WATCHDOG_TIMEOUT</SPAN></PRE><P><!-- EndFragment --></P><P>各种蓝屏代码，给HP售后，人家重装了系统说观察了半天没问题，回来我就输了个CMD就蓝屏了。</P><P>是不是没救了？</P> Fri, 28 Jul 2023 08:14:11 GMT z_studio_g5 2023-07-28T08:14:11Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/dian-nao-pin-fan-lan-ping-hai-you-jiu-ma/m-p/1245546#M40838 <P>一天蓝屏7、8次，打着打着字就蓝屏</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="z_studio_g5_1-1690531637582.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94581i0A58A5BCE1750D93/image-size/medium?v=v2&amp;px=400" role="button" title="z_studio_g5_1-1690531637582.png" alt="z_studio_g5_1-1690531637582.png" /></span></P><P><!-- StartFragment --></P><PRE><SPAN>WHEA_UNCORRECTABLE_ERROR</SPAN></PRE><P><!-- EndFragment --></P><P><!-- StartFragment --></P><PRE><SPAN>DRIVER_IRQL_NOT_LESS_OR_EQUAL</SPAN></PRE><P><!-- EndFragment --></P><P><!-- StartFragment --></P><PRE><SPAN>PAGE_FAULT_IN_NONPAGED_AREA</SPAN></PRE><P><!-- EndFragment --></P><P><!-- StartFragment --></P><PRE><SPAN>DPC_WATCHDOG_VIOLATION</SPAN></PRE><P><!-- EndFragment --></P><P><!-- StartFragment --></P><PRE><SPAN>CLOCK_WATCHDOG_TIMEOUT</SPAN></PRE><P><!-- EndFragment --></P><P>各种蓝屏代码，给HP售后，人家重装了系统说观察了半天没问题，回来我就输了个CMD就蓝屏了。</P><P>是不是没救了？</P> Fri, 28 Jul 2023 08:14:11 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/dian-nao-pin-fan-lan-ping-hai-you-jiu-ma/m-p/1245546#M40838 z_studio_g5 2023-07-28T08:14:11Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/dian-nao-pin-fan-lan-ping-hai-you-jiu-ma/m-p/1245547#M40839 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">看机器是否长时间运行测试无异常。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> Fri, 28 Jul 2023 08:14:54 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/dian-nao-pin-fan-lan-ping-hai-you-jiu-ma/m-p/1245547#M40839 y2kim 2023-07-28T08:14:54Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/dian-nao-pin-fan-lan-ping-hai-you-jiu-ma/m-p/1245850#M40840 <P>按您的方法测试硬件没有问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="z_studio_g5_1-1690762613917.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94662i24ECC133E1E20EBF/image-size/medium?v=v2&amp;px=400" role="button" title="z_studio_g5_1-1690762613917.png" alt="z_studio_g5_1-1690762613917.png" /></span></P><P>不过我昨天在bios里关闭了turbo-boost，目前还未出现蓝屏。如果后面不出现的话，那就是<SPAN>英特尔® 睿频加速技术惹的祸，但是我不明白为什么。</SPAN></P><P><SPAN>谢谢！</SPAN></P> Mon, 31 Jul 2023 00:20:14 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/dian-nao-pin-fan-lan-ping-hai-you-jiu-ma/m-p/1245850#M40840 z_studio_g5 2023-07-31T00:20:14Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/dian-nao-pin-fan-lan-ping-hai-you-jiu-ma/m-p/1245902#M40841 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.10.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.10.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Mon, 31 Jul 2023 05:31:59 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/dian-nao-pin-fan-lan-ping-hai-you-jiu-ma/m-p/1245902#M40841 y2kim 2023-07-31T05:31:59Z