https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104668#M246449 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="17c2f03e5045d0a408159076ffbea85.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60754iE3BCE34C77FA3D2A/image-size/medium?v=v2&amp;px=400" role="button" title="17c2f03e5045d0a408159076ffbea85.jpg" alt="17c2f03e5045d0a408159076ffbea85.jpg" /></span></P><P>打印持续显示如上错误。</P><P>已根据自动客服方案断电重启、恢复默认值、安装驱动多次，均无用。恢复默认值后触屏可打印报告，非硬件问题。</P><P>&nbsp;</P><P>求解决方案，谢谢！</P> Wed, 28 Jul 2021 07:22:04 GMT YSSH 2021-07-28T07:22:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104668#M246449 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="17c2f03e5045d0a408159076ffbea85.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60754iE3BCE34C77FA3D2A/image-size/medium?v=v2&amp;px=400" role="button" title="17c2f03e5045d0a408159076ffbea85.jpg" alt="17c2f03e5045d0a408159076ffbea85.jpg" /></span></P><P>打印持续显示如上错误。</P><P>已根据自动客服方案断电重启、恢复默认值、安装驱动多次，均无用。恢复默认值后触屏可打印报告，非硬件问题。</P><P>&nbsp;</P><P>求解决方案，谢谢！</P> Wed, 28 Jul 2021 07:22:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104668#M246449 YSSH 2021-07-28T07:22:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104672#M246452 <P>您好</P><P>请问打印机和电脑通过什么方式&nbsp;连接的？</P><P>复印功能是否正常？</P><P>麻烦您在电脑上找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>找到前面带√号的端口，发图片给我，谢谢。</P> Wed, 28 Jul 2021 07:38:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104672#M246452 双鱼座鲨鱼 2021-07-28T07:38:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104677#M246453 <P>打印机是无线连接的。</P><P>&nbsp;</P><P>复印先是显示“正在清洁”，然后是如下错误。点OK后还是显示打印错误。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="e3163d57771f4058e08ace9e8048481.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60755iEA9C0999648DE664/image-size/medium?v=v2&amp;px=400" role="button" title="e3163d57771f4058e08ace9e8048481.jpg" alt="e3163d57771f4058e08ace9e8048481.jpg" /></span></P><P>&nbsp;</P><P>打印机端口图：</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a03a43555a3a462f9d88fabf50f0563.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60757iCA54C9107E02FEED/image-size/medium?v=v2&amp;px=400" role="button" title="a03a43555a3a462f9d88fabf50f0563.png" alt="a03a43555a3a462f9d88fabf50f0563.png" /></span></P><P> </P><P>&nbsp;</P><P>&nbsp;</P><P> </P> Wed, 28 Jul 2021 07:48:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104677#M246453 YSSH 2021-07-28T07:48:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104995#M246547 <P>您好</P><P>麻烦您先重启一下打印机。</P><P>确认一下复印功能是否正常。</P><P>如果复印仍出现以上问题，建议联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来不便，敬请谅解。</P> Fri, 30 Jul 2021 04:49:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104995#M246547 双鱼座鲨鱼 2021-07-30T04:49:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104997#M246548 <P>复印功能重启之后是好用的，使用无线打印功能之后报错，复印也不好用了。</P><P>&nbsp;</P><P>打印机上的报告也是同样情况，断电重启后可以打印，但使用无线打印功能报错后就不行了。</P> Fri, 30 Jul 2021 04:54:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1104997#M246548 YSSH 2021-07-30T04:54:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1105652#M246666 <P>您好</P><P>从以上描述信息来看，打印机存在硬件问题，建议联系维修中心具体检测一下。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Tue, 03 Aug 2021 03:06:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chi-xu-ti-shi-da-yin-shi-bai-zhong-qi-hui-fu-mo-ren-zhi-zhong-zhuang-qu-dong-xi-tong-duo-ci-wu-yong/m-p/1105652#M246666 双鱼座鲨鱼 2021-08-03T03:06:10Z