https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111568#M247883 <P>您好</P><P>麻烦您在打印机上确认打印机ip。</P><P>添加端口--standard tcp/ip--输入打印机ip--下一步，下一步直到完成。</P><P>然后重新测试，谢谢</P> Tue, 31 Aug 2021 09:28:12 GMT 双鱼座鲨鱼 2021-08-31T09:28:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111232#M247807 <P>打印机没法打印文档。已重新下载安装hp smart，可以扫描，但无法打文档。不知道咋回事。电脑上可以找到打印机，但一点打印之后就挂起文档</P> Mon, 30 Aug 2021 07:28:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111232#M247807 程仔的爹 2021-08-30T07:28:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111243#M247811 <P>您好</P><P>麻烦您先测试一下复印功能是否正常。</P><P>然后在电脑上打开控制面板--设备和打印机。</P><P>找到打印机图标，右击它--打印机属性--端口。</P><P>找到前面带√号的端口，发图片给我，谢谢。</P> Mon, 30 Aug 2021 08:05:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111243#M247811 双鱼座鲨鱼 2021-08-30T08:05:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111249#M247814 <P>复印功能正常，也可以扫描到电脑</P> Mon, 30 Aug 2021 08:18:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111249#M247814 程仔的爹 2021-08-30T08:18:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111251#M247815 <P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3FB477D8-9808-4445-A6C0-524A520427F0.jpeg" style="width: 2910px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/62329iD2D92325EE8A74EE/image-size/medium?v=v2&amp;px=400" role="button" title="3FB477D8-9808-4445-A6C0-524A520427F0.jpeg" alt="3FB477D8-9808-4445-A6C0-524A520427F0.jpeg" /></span></P> Mon, 30 Aug 2021 08:20:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111251#M247815 程仔的爹 2021-08-30T08:20:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111258#M247818 <P>还有就是我的笔记本电脑可以连上打印机，正常使用，端口也一样，就是台式机没法打文档，其他都可以</P> Mon, 30 Aug 2021 08:32:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111258#M247818 程仔的爹 2021-08-30T08:32:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111568#M247883 <P>您好</P><P>麻烦您在打印机上确认打印机ip。</P><P>添加端口--standard tcp/ip--输入打印机ip--下一步，下一步直到完成。</P><P>然后重新测试，谢谢</P> Tue, 31 Aug 2021 09:28:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111568#M247883 双鱼座鲨鱼 2021-08-31T09:28:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111695#M247894 <P>十分感谢，已解决问题。</P> Tue, 31 Aug 2021 21:48:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji/m-p/1111695#M247894 程仔的爹 2021-08-31T21:48:04Z