https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1119474#M249403 <P>您好</P><P>因为彩色墨盒是可以合成黑色的.</P><P>就看诊断页就可以,这个就是独立检测墨盒颜色的.如果多次清洁后,依旧没有黑色,建议更换黑色墨盒.</P> Fri, 08 Oct 2021 04:22:49 GMT 双鱼座鲨鱼 2021-10-08T04:22:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1115948#M248721 <P>用惠普smart APP打印，可以打图片或者PDF，能够打黑色或彩色。但用微信传word文档，纸张上什么都没有，或者打印彩色的PDF，只能打出来彩色部分，黑色部分没有，选择黑色，也是纸上什么都没有。</P><P>是不是微信小程序出现了问题？</P> Mon, 20 Sep 2021 13:24:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1115948#M248721 yipaia 2021-09-20T13:24:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1116430#M248799 <P>您 好</P><P>麻烦您按以下方法打印诊断页，然后拍照给我。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1632291047575.png" style="width: 645px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/63437i4136217613E6835E/image-dimensions/645x104?v=v2" width="645" height="104" role="button" title="_0-1632291047575.png" alt="_0-1632291047575.png" /></span></P><P>如果诊断页效果正常，建议您 换其它手机测试weixin，谢谢。</P><P>&nbsp;</P> Wed, 22 Sep 2021 06:13:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1116430#M248799 双鱼座鲨鱼 2021-09-22T06:13:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1117082#M248958 <P> 这是按你的要求，打印的测试页，你看一下是否正常。上面的细线是彩色的，照片可能看不清。</P><P>用不同的手机微信云打印测试都这样。</P><P>word或者PDF文档打不出来，但如果截图，可以用微信发印图片。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20210924_201841.jpg" style="width: 3840px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/63617i78177BF7FEDBA0E8/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20210924_201841.jpg" alt="IMG_20210924_201841.jpg" /></span></P> Fri, 24 Sep 2021 12:21:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1117082#M248958 yipaia 2021-09-24T12:21:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1117085#M248959 <P>这是按你的要求，打印的测试页，你看一下是否正常。上面的细线是彩色的，照片可能看不清。</P><P>&nbsp;</P><P>用不同的手机微信云打印测试都这样。</P><P>&nbsp;</P><P>word或者PDF文档打不出来，但如果截图，可以用微信发印图片。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20210924_201841.jpg" style="width: 3840px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/63618iFC6DD30BE69E566C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20210924_201841.jpg" alt="IMG_20210924_201841.jpg" /></span></P><P> </P> Fri, 24 Sep 2021 12:23:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1117085#M248959 yipaia 2021-09-24T12:23:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1117237#M248986 <P>您好</P><P>看到图片了,是打印机自身没有打印出黑色</P><P>手机,或者通网络内的电脑,打开浏览器,空白网页,地址栏中输入打印机ip地址进入设置界面</P><P>进入后--工具--实用程序--清洁墨盒,连续做3~5次,然后打印诊断页,看看是否有黑色的色块,是否清晰</P><P>如果有黑色,您重新用微信来打印试试,应该就正常了</P><P>如果清洁后,依旧没有黑色,考虑打印头问题,或者是管道进空气,建议联系维修中心检测维修.</P><P>&nbsp;</P><P>维修中心查询链接:<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>&nbsp;</P><P>此机器,不建议自己拆卸打印头,容易损坏.</P> Sun, 26 Sep 2021 02:44:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1117237#M248986 双鱼座鲨鱼 2021-09-26T02:44:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1118432#M249266 <P>我用清洁程序清洁了5次，打印质量报告上依然没有黑色模块。但是很奇怪，我用惠普APP打印PDF，选择黑色打印可以打出黑色的文档。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20211002_133111.jpg" style="width: 2592px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/63925iFCAF9EF48E2CC620/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20211002_133111.jpg" alt="IMG_20211002_133111.jpg" /></span></P><P> 以上是打印的图片。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20211002_133119.jpg" style="width: 2592px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/63926iE8916EC06988CDB3/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20211002_133119.jpg" alt="IMG_20211002_133119.jpg" /></span></P><P> 这是打印的测试页，也是有黑色和彩色的</P> Sat, 02 Oct 2021 05:32:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1118432#M249266 yipaia 2021-10-02T05:32:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1119474#M249403 <P>您好</P><P>因为彩色墨盒是可以合成黑色的.</P><P>就看诊断页就可以,这个就是独立检测墨盒颜色的.如果多次清洁后,依旧没有黑色,建议更换黑色墨盒.</P> Fri, 08 Oct 2021 04:22:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-bu-le-wei-xin-yun-da-yin/m-p/1119474#M249403 双鱼座鲨鱼 2021-10-08T04:22:49Z