https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1162470#M258209 <P>HP Smart Tank 518 无线一体机，故障如下：</P><P>1、测试页正常打印黑色</P><P>2、打印信息页黑色打印正常</P><P>3、正常打印如word，pdf文件中的黑色字体就无法打印（见图3），但正常文件中彩色字体正常。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d0f4fa51d8532d2d7229ae756283b66.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73420i5243048822CBAD21/image-size/large?v=v2&amp;px=999" role="button" title="d0f4fa51d8532d2d7229ae756283b66.jpg" alt="d0f4fa51d8532d2d7229ae756283b66.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="380c025f773dd58a6e2597cad32dcbb.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73421i12BEF8D1CC9CB98D/image-size/large?v=v2&amp;px=999" role="button" title="380c025f773dd58a6e2597cad32dcbb.jpg" alt="380c025f773dd58a6e2597cad32dcbb.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6a1caf4705bd2a0c52a08e291c26632.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73422i47ADB50EEAA06A13/image-size/large?v=v2&amp;px=999" role="button" title="6a1caf4705bd2a0c52a08e291c26632.jpg" alt="6a1caf4705bd2a0c52a08e291c26632.jpg" /></span></P> Tue, 10 May 2022 12:52:06 GMT haofeng2005 2022-05-10T12:52:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1162470#M258209 <P>HP Smart Tank 518 无线一体机，故障如下：</P><P>1、测试页正常打印黑色</P><P>2、打印信息页黑色打印正常</P><P>3、正常打印如word，pdf文件中的黑色字体就无法打印（见图3），但正常文件中彩色字体正常。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d0f4fa51d8532d2d7229ae756283b66.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73420i5243048822CBAD21/image-size/large?v=v2&amp;px=999" role="button" title="d0f4fa51d8532d2d7229ae756283b66.jpg" alt="d0f4fa51d8532d2d7229ae756283b66.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="380c025f773dd58a6e2597cad32dcbb.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73421i12BEF8D1CC9CB98D/image-size/large?v=v2&amp;px=999" role="button" title="380c025f773dd58a6e2597cad32dcbb.jpg" alt="380c025f773dd58a6e2597cad32dcbb.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6a1caf4705bd2a0c52a08e291c26632.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73422i47ADB50EEAA06A13/image-size/large?v=v2&amp;px=999" role="button" title="6a1caf4705bd2a0c52a08e291c26632.jpg" alt="6a1caf4705bd2a0c52a08e291c26632.jpg" /></span></P> Tue, 10 May 2022 12:52:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1162470#M258209 haofeng2005 2022-05-10T12:52:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1162545#M258219 <P>您好</P><P>从故障描述来看，打印机存在堵头现象。</P><P>建议您尝试做打印机做2-3次清洁打印头的操作后，重新测试打印效果。</P><P>清洁方法见附件，谢谢。</P> Wed, 11 May 2022 02:57:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1162545#M258219 双鱼座鲨鱼 2022-05-11T02:57:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1162558#M258224 <P>我取下黑色墨盒清洁两次了（1、纸巾按压1分钟浸湿纸巾。2、开水浸湿喷头30秒），没堵塞现象。</P><P>安装上打印测试页，黑色是正常。</P><P>是否有可能HP 远程控制芯片，识别为缺墨状态。有没有可能性？</P><P>&nbsp;</P> Wed, 11 May 2022 04:30:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1162558#M258224 haofeng2005 2022-05-11T04:30:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1162999#M258279 <P>您好</P><P>之前打印出的黑色，可能是彩色合成的</P><P>如果打印机没有提示黑色墨盒有问题，而且排除堵头，可能和墨盒芯片有关</P><P>建议联系维修中心具体检测一下</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Thu, 12 May 2022 08:27:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1162999#M258279 双鱼座鲨鱼 2022-05-12T08:27:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1163108#M258304 <P>我再多尝试清洗打印头吧，实在没办法只有换新的打印头了</P><P>感谢!</P> Fri, 13 May 2022 02:08:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1163108#M258304 haofeng2005 2022-05-13T02:08:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1164155#M258459 <P>您好</P><P>后续使用也建议关注下打印头的使用频率，长时间不用会容易出现之前的情况</P> Wed, 18 May 2022 03:05:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-518wu-fa-da-yin-hei-se-ce-shi-ye-zheng-chang/m-p/1164155#M258459 双鱼座鲨鱼 2022-05-18T03:05:22Z