https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaseJet-Pro-MFP-M479fdw-da-yin-zhong-wen-zi-bian-wei-fang-kuang/m-p/1163207#M258312 <P>在打印时发现中文字全部变为黑色方框</P><P>打印机为HP Color LaserJet Pro MFP M479fdw，保修期已过，请惠普工程师给与解决方案及相应的帮助，非常感谢<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="就像这样" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73633i72D6DDF25F4D10B7/image-size/large?v=v2&amp;px=999" role="button" title="如图.jpg" alt="就像这样" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">就像这样</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="应该呈现的样子（第二次打印）" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73636iE0D488CB96A558CB/image-size/large?v=v2&amp;px=999" role="button" title="m.jpg" alt="应该呈现的样子（第二次打印）" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">应该呈现的样子（第二次打印）</span></span></P> Fri, 13 May 2022 05:09:55 GMT 汤bobo 2022-05-13T05:09:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaseJet-Pro-MFP-M479fdw-da-yin-zhong-wen-zi-bian-wei-fang-kuang/m-p/1163207#M258312 <P>在打印时发现中文字全部变为黑色方框</P><P>打印机为HP Color LaserJet Pro MFP M479fdw，保修期已过，请惠普工程师给与解决方案及相应的帮助，非常感谢<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="就像这样" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73633i72D6DDF25F4D10B7/image-size/large?v=v2&amp;px=999" role="button" title="如图.jpg" alt="就像这样" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">就像这样</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="应该呈现的样子（第二次打印）" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73636iE0D488CB96A558CB/image-size/large?v=v2&amp;px=999" role="button" title="m.jpg" alt="应该呈现的样子（第二次打印）" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">应该呈现的样子（第二次打印）</span></span></P> Fri, 13 May 2022 05:09:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaseJet-Pro-MFP-M479fdw-da-yin-zhong-wen-zi-bian-wei-fang-kuang/m-p/1163207#M258312 汤bobo 2022-05-13T05:09:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaseJet-Pro-MFP-M479fdw-da-yin-zhong-wen-zi-bian-wei-fang-kuang/m-p/1163212#M258315 <P>您好</P><P>请分别通过hp smart和微信测试。</P><P>如果问题依旧，建议将文件转为pdf格式后，再重新测试。</P><P>谢谢</P> Fri, 13 May 2022 05:19:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaseJet-Pro-MFP-M479fdw-da-yin-zhong-wen-zi-bian-wei-fang-kuang/m-p/1163212#M258315 双鱼座鲨鱼 2022-05-13T05:19:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaseJet-Pro-MFP-M479fdw-da-yin-zhong-wen-zi-bian-wei-fang-kuang/m-p/1163217#M258317 <P>您好</P><P>文件格式就是pdf</P><P>请问hp smart是在电脑上的吗，以及如何进行测试</P><P>请问微信测试具体在哪里呢，如果能答复将不尽感激<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20220513132055.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73641i7D88A671F58B3CA9/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20220513132055.png" alt="QQ图片20220513132055.png" /></span></P> Fri, 13 May 2022 05:25:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaseJet-Pro-MFP-M479fdw-da-yin-zhong-wen-zi-bian-wei-fang-kuang/m-p/1163217#M258317 汤bobo 2022-05-13T05:25:49Z