https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176793#M260732 <P>打印机的呼吸灯闪烁且在打印助手上无法查看剩余墨水量（显示为灰底的白色问号），擦拭墨盒后插入打印机内，问题仍未解决。</P> Mon, 25 Jul 2022 03:53:13 GMT RadiusChen 2022-07-25T03:53:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176793#M260732 <P>打印机的呼吸灯闪烁且在打印助手上无法查看剩余墨水量（显示为灰底的白色问号），擦拭墨盒后插入打印机内，问题仍未解决。</P> Mon, 25 Jul 2022 03:53:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176793#M260732 RadiusChen 2022-07-25T03:53:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176800#M260734 <P>您好</P><P>如下图：</P><P>请先找到打印机对应的故障现象，然后参考对应的操作方法，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1658724430165.png" style="width: 827px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77070i3B802AA9E8B20289/image-dimensions/827x340?v=v2" width="827" height="340" role="button" title="_0-1658724430165.png" alt="_0-1658724430165.png" /></span></P><P>&nbsp;</P> Mon, 25 Jul 2022 04:48:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176800#M260734 双鱼座鲨鱼 2022-07-25T04:48:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176824#M260744 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 545px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77074i817D469E568A4CAD/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span></P><P>仅可以发现错误状态，但是无法查看具体错误内容</P> Mon, 25 Jul 2022 07:31:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176824#M260744 RadiusChen 2022-07-25T07:31:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176891#M260771 <P>Hp smart显示墨盒故障，我按照步骤将墨盒背后的接点进行擦拭重新安装，电源灯仍然闪烁。无法进行清洁墨盒功能（即便没有打印任务，也显示设备忙）</P> Mon, 25 Jul 2022 12:04:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176891#M260771 RadiusChen 2022-07-25T12:04:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176958#M260790 <P>您好</P><P>请先取消打印任务。</P><P>同时，需要清洁墨盒及墨盒槽位触点后，重新测试。</P><P>如果问题仍无法解决，需要优先考虑更换墨盒后，再测试，谢谢。</P> Tue, 26 Jul 2022 03:14:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-zheng-chang-shi-yong/m-p/1176958#M260790 双鱼座鲨鱼 2022-07-26T03:14:26Z