https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-da-bu-kai-yi-zhi-zhuan-quan-xian-shi-zheng-zai-huo-qu-xin-xi/m-p/1249682#M277398 <P>Hp smart 打不开，一直转圈，显示正在获取信息</P> Wed, 23 Aug 2023 10:21:44 GMT 时光不曾逆行 2023-08-23T10:21:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-da-bu-kai-yi-zhi-zhuan-quan-xian-shi-zheng-zai-huo-qu-xin-xi/m-p/1249682#M277398 <P>Hp smart 打不开，一直转圈，显示正在获取信息</P> Wed, 23 Aug 2023 10:21:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-da-bu-kai-yi-zhi-zhuan-quan-xian-shi-zheng-zai-huo-qu-xin-xi/m-p/1249682#M277398 时光不曾逆行 2023-08-23T10:21:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-da-bu-kai-yi-zhi-zhuan-quan-xian-shi-zheng-zai-huo-qu-xin-xi/m-p/1249728#M277412 <P>您好</P><P>（如果是网络连接，可先确认其它电脑是否正常）</P><P>可尝试重启电脑，关闭杀毒软件和防火墙后，重新打开hp smart测试。</P><P>如果问题仍无法解决，可以删除打印机驱动和软件，重新安装打印机完整版驱动，再重新打开hp smart测试。</P><P>驱动程序下载链接：</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/LJM232-M237/HPEasyStart-13.6.5-LJM232-M237_UWWL_52_4_4931_1_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/LJM232-M237/HPEasyStart-13.6.5-LJM232-M237_UWWL_52_4_4931_1_Webpack.exe</A></P><P>谢谢</P> Wed, 23 Aug 2023 23:52:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-smart-da-bu-kai-yi-zhi-zhuan-quan-xian-shi-zheng-zai-huo-qu-xin-xi/m-p/1249728#M277412 双鱼座鲨鱼 2023-08-23T23:52:16Z