https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1257056#M279367 <P>打印机头已经清洁几遍了，黑色完全没有显示，只有彩色能显示，用黑白模式复印，出来就是白纸一张</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="hp测试.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97482iD9C7F764AFA558AD/image-size/large?v=v2&amp;px=999" role="button" title="hp测试.jpg" alt="hp测试.jpg" /></span></P> Sat, 07 Oct 2023 11:26:46 GMT 小张的爸爸 2023-10-07T11:26:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1256891#M279328 <P>6月份新机使用过复印功能，一切正常，之后未曾使用。昨天想再次复印，结果黑色已经不显示，彩色倒是能显示。机器上都显示墨水有3格。</P> Sat, 07 Oct 2023 06:21:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1256891#M279328 小张的爸爸 2023-10-07T06:21:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1256902#M279333 <P>您好</P><P>从故障描述来看，应该是黑色墨盒堵塞造成的。</P><P>如果黑色墨盒已经显示没墨了，请更换黑色墨盒后，重新测试打印效果。</P><P>如果黑色墨盒墨量大于50%，可以尝试清洁打印机的打印头后，再重新测试。</P><P>谢谢</P> Sat, 07 Oct 2023 07:05:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1256902#M279333 双鱼座鲨鱼 2023-10-07T07:05:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1256907#M279335 <P>请问，如何清洗打印机头，谢谢，打印机未连接电脑。</P> Sat, 07 Oct 2023 07:16:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1256907#M279335 小张的爸爸 2023-10-07T07:16:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1257009#M279358 <P>获取WIFI密码，打印出来有黑字，但是复印都是全白</P> Sat, 07 Oct 2023 09:53:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1257009#M279358 小张的爸爸 2023-10-07T09:53:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1257031#M279365 <P>您好</P><P>建议使用hp smart清洁打印头，步骤如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1696674458893.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97480i11FF1E8392EA1305/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1696674458893.png" alt="_0-1696674458893.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1696674472663.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97481i68054AC1819196FD/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1696674472663.png" alt="_1-1696674472663.png" /></span></P><P>&nbsp;</P> Sat, 07 Oct 2023 10:28:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1257031#M279365 双鱼座鲨鱼 2023-10-07T10:28:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1257056#M279367 <P>打印机头已经清洁几遍了，黑色完全没有显示，只有彩色能显示，用黑白模式复印，出来就是白纸一张</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="hp测试.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97482iD9C7F764AFA558AD/image-size/large?v=v2&amp;px=999" role="button" title="hp测试.jpg" alt="hp测试.jpg" /></span></P> Sat, 07 Oct 2023 11:26:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1257056#M279367 小张的爸爸 2023-10-07T11:26:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1257227#M279415 <P>您好</P><P>感谢配合</P><P>目前来看，应该和黑色墨盒有关。</P><P>有条件建议更换黑色墨盒测试，谢谢。</P> Sun, 08 Oct 2023 09:36:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2776da-yin-ji-hei-se-mo-he-bu-chu-mo/m-p/1257227#M279415 双鱼座鲨鱼 2023-10-08T09:36:38Z