https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1260240#M280372 <P>您好</P><P>麻烦手机添加m2020驱动：</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/SS/SL-M3370FD/SamsungUniversalPrintDriver3.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/SS/SL-M3370FD/SamsungUniversalPrintDriver3.exe</A></P><P>选择上图默认端口，然后用m2020测试打印，谢谢。</P> Thu, 26 Oct 2023 08:47:07 GMT 双鱼座鲨鱼 2023-10-26T08:47:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1259628#M280173 <P>设置好了网络连接，但是每次都出错，不是报错误代码11-1114，LINE 732;就是电脑上显示脱机,HP smatr却又准备就绪。<span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="微信截图_20231023211531.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98154iEB58DD65D018D828/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20231023211531.png" alt="微信截图_20231023211531.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="4c7b2fc851d7502857a931bc98e7127.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98155i4279C68305AE9769/image-size/large?v=v2&amp;px=999" role="button" title="4c7b2fc851d7502857a931bc98e7127.jpg" alt="4c7b2fc851d7502857a931bc98e7127.jpg" /></span></P> Mon, 23 Oct 2023 13:22:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1259628#M280173 LLaxx 2023-10-23T13:22:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1259692#M280185 <P>您好</P><P>从报错信息来看，建议更新打印机固件后，重新测试打印。</P><P>注：在保机器可自行更新，过保机器建议联系当地维修中心帮忙升级固件，谢谢。</P> Tue, 24 Oct 2023 02:32:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1259692#M280185 双鱼座鲨鱼 2023-10-24T02:32:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1259710#M280191 <P>怎么自行更新，有操作流程吗？</P> Tue, 24 Oct 2023 03:23:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1259710#M280191 LLaxx 2023-10-24T03:23:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1259716#M280193 <P><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="IMG_0217.jpeg" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98173i5FCC0C4FBCF09FC6/image-size/small?v=v2&amp;px=200" role="button" title="IMG_0217.jpeg" alt="IMG_0217.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="IMG_0216.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98174i155BDF385C18DA77/image-size/small?v=v2&amp;px=200" role="button" title="IMG_0216.png" alt="IMG_0216.png" /></span>现在的固件号，官网上我看没有固件更新啊</P> Tue, 24 Oct 2023 03:41:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1259716#M280193 LLaxx 2023-10-24T03:41:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1260232#M280368 <P>您好</P><P>从图片来看，固件应该是最新了版本的，暂不需要更新。</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标（1136）。</P><P>右击打印机图标--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Thu, 26 Oct 2023 08:30:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1260232#M280368 双鱼座鲨鱼 2023-10-26T08:30:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1260237#M280370 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7ae01965054efd404a48b08a77c03eae.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98318iB662EE9AB31D595B/image-size/large?v=v2&amp;px=999" role="button" title="7ae01965054efd404a48b08a77c03eae.png" alt="7ae01965054efd404a48b08a77c03eae.png" /></span></P> Thu, 26 Oct 2023 08:37:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1260237#M280370 LLaxx 2023-10-26T08:37:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1260240#M280372 <P>您好</P><P>麻烦手机添加m2020驱动：</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/SS/SL-M3370FD/SamsungUniversalPrintDriver3.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/SS/SL-M3370FD/SamsungUniversalPrintDriver3.exe</A></P><P>选择上图默认端口，然后用m2020测试打印，谢谢。</P> Thu, 26 Oct 2023 08:47:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-lian-jie-wen-ti/m-p/1260240#M280372 双鱼座鲨鱼 2023-10-26T08:47:07Z