https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1262139#M280845 <P>您好</P><P>该功能无法取消。</P><P>建议将打印机加入wifi，开启web后默认该功能将被屏蔽。</P><P>&nbsp;</P> Tue, 07 Nov 2023 03:17:12 GMT 双鱼座鲨鱼 2023-11-07T03:17:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1259240#M280045 <H2>客服支持人员，你好，</H2><H2>用户是否可以更改自动关机设置？间隔一天打印要断电初始化才可以正常使用，个人操作电源按钮重启未生效过。 谢谢</H2><H2>&nbsp;</H2><H2>自动关机设置</H2><P>打印机将在一段时间无操作后自动关闭，以节约能耗。当打印机连接到计算机、移动设备、网络或传真电话线（如果支持）时，此功能会自动禁用。</P><P>“自动关闭”功能将彻底关闭打印机，因此您必须使用电源按钮重新启动打印机。</P><DIV><DIV class="">自动关闭<DIV class="">&nbsp;</DIV></DIV></DIV><P class="">注意：</P><OL class=""><LI>打印机关闭后，将无法打印任何文档（包括通过 HP ePrint 发送的文档）或处理任何作业（例如，传真或计划提交的作业（如果您的打印机支持这些选项））。只有当重新启动打印机后，才能打印这些作业。</LI><LI><STRONG>“自动关闭”是预置功能，无法配置。</STRONG></LI></OL> Fri, 20 Oct 2023 06:54:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1259240#M280045 bg010113 2023-10-20T06:54:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1259242#M280046 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="如说明无法修改配置" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98044i70EBE1C146E984FF/image-size/large?v=v2&amp;px=999" role="button" title="2023-10-20_14-55-29.png" alt="如说明无法修改配置" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">如说明无法修改配置</span></span></P> Fri, 20 Oct 2023 06:57:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1259242#M280046 bg010113 2023-10-20T06:57:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1259246#M280049 <P>您好</P><P>建议开启web后，重新测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1697786379024.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98045i62CB793D4BC89018/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1697786379024.png" alt="_0-1697786379024.png" /></span></P><P>&nbsp;</P> Fri, 20 Oct 2023 07:21:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1259246#M280049 双鱼座鲨鱼 2023-10-20T07:21:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1262137#M280843 <P>可否取消“2小时”自动关闭的选项， 或者添加“永不”选项</P> Tue, 07 Nov 2023 02:58:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1262137#M280843 bg010113 2023-11-07T02:58:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1262139#M280845 <P>您好</P><P>该功能无法取消。</P><P>建议将打印机加入wifi，开启web后默认该功能将被屏蔽。</P><P>&nbsp;</P> Tue, 07 Nov 2023 03:17:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1262139#M280845 双鱼座鲨鱼 2023-11-07T03:17:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1288588#M288997 <P>开启web后，没有找到重新设置的功能选项。</P> Tue, 30 Apr 2024 13:29:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1288588#M288997 sunlng 2024-04-30T13:29:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1288590#M288998 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="clipbord_1714483793339.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105925i1F6264B0D082C785/image-size/large?v=v2&amp;px=999" role="button" title="clipbord_1714483793339.png" alt="clipbord_1714483793339.png" /></span></P> Tue, 30 Apr 2024 13:30:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1288590#M288998 sunlng 2024-04-30T13:30:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1288591#M288999 <P><SPAN>建议开启web后，重新测试，谢谢。&nbsp;重新测试选项在哪里？？？</SPAN></P> Tue, 30 Apr 2024 13:31:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1288591#M288999 sunlng 2024-04-30T13:31:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1289055#M289113 <P>您好</P><P>从图片来看，已经开启web功能。</P><P>开启web功能后，自动关机功能将会被取消。</P><P>您可以测试一下打印机是否还会自动关机，谢谢。</P> Mon, 06 May 2024 07:16:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1289055#M289113 双鱼座鲨鱼 2024-05-06T07:16:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1308041#M294892 <P>试了 还是会自动关机</P> Sat, 07 Sep 2024 00:47:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1308041#M294892 rz2009 2024-09-07T00:47:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1308330#M294971 <P>您好</P><P>打印机开启web后，大概多久会自动关机？</P><P>也可以尝试重新更新打印机固件，打印机在开启web的状态下，再重新测试。</P> Mon, 09 Sep 2024 09:30:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1308330#M294971 双鱼座鲨鱼 2024-09-09T09:30:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1308438#M295013 <P>应该是几小时后，会死机，没有任何反应，固件已是最新</P> Tue, 10 Sep 2024 03:00:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1308438#M295013 rz2009 2024-09-10T03:00:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1308680#M295087 <P>重复问题</P> Wed, 11 Sep 2024 09:46:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1308680#M295087 双鱼座鲨鱼 2024-09-11T09:46:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1311804#M296047 <P>我的也一样的问题，而且这个2小时是无法更改的，web服务开启设备连着wifi还是一样自动关闭。hp到底给不给解决这个问题？？？？？？？</P> Mon, 07 Oct 2024 02:52:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1311804#M296047 kin_hsu 2024-10-07T02:52:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1312035#M296153 <P>您好</P><P>请在电脑上打开一个浏览器。</P><P>浏览器的地址栏中输入打印机ip地址，回车。</P><P>然后点web选项，发图片给我。</P><P>再到设置--电源管理中截图，发图片给我，以便确认问题，谢谢。</P> Tue, 08 Oct 2024 09:42:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1312035#M296153 双鱼座鲨鱼 2024-10-08T09:42:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1330855#M302376 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1584.png" style="width: 1170px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117489i517AF32074DC948E/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1584.png" alt="IMG_1584.png" /></span></P><P> </P> Thu, 20 Feb 2025 01:51:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1330855#M302376 dkk 2025-02-20T01:51:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1330858#M302378 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1585.png" style="width: 1170px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117490i19D565A7BE6C43C7/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1585.png" alt="IMG_1585.png" /></span></P><P> </P> Thu, 20 Feb 2025 01:53:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1330858#M302378 dkk 2025-02-20T01:53:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1330861#M302380 <P>您好</P> <P>正常情况下，打印机开启web后，自动关机功能将被屏蔽。</P> <P>如果打印机断网或断开web连接，将自动开启自动关机功能。</P> <P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新开启web测试。</P> <P>具体要求如下：</P> <P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P> <P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P> <P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P> <P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P> <P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）<BR />谢谢</P> Thu, 20 Feb 2025 01:59:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-yuan-guan-li-zi-dong-guan-bi-de-wen-ti/m-p/1330861#M302380 双鱼座鲨鱼 2025-02-20T01:59:49Z