https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1268969#M282978 <P>机器型号：HP Laser MFP 136w</P><P>故障现象：面板黄灯闪烁，显示屏交替显示 <FONT size="5" color="#FF0000">准备复印 安装墨粉盒</FONT></P><P><FONT size="4">操作过程：使用的时候，电脑端软件提示有新固件，建议更新。我从HP官方下载最新的固件，固件压缩包：MFP131_136_3inOne_V3.82.03.10.zip，按照readme_HP Laser MFP 130 Series_V3.82.03.10.pdf文档中的提示，连接打印机web页面，点击右上角<FONT color="#FF0000">登录</FONT>，输入用户名 <FONT color="#FF0000">admin</FONT> ，通过<FONT color="#FF0000">维护</FONT>选项卡进行固件更新，通过固件跟新引导程序进行更新，更新经历了接近一个小时。</FONT></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1702967058027.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100686i8F9241AF6C5A1FEC/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1702967058027.jpeg" alt="_2-1702967058027.jpeg" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1702967026114.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100684iAD4C70E69FD33C7A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1702967026114.jpeg" alt="_0-1702967026114.jpeg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1702967122998.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100687iE3FBB91FDCB9BCDA/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1702967122998.jpeg" alt="_3-1702967122998.jpeg" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1702967046067.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100685i14A2EDC079AF7F87/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1702967046067.jpeg" alt="_1-1702967046067.jpeg" /></span></P><P>&nbsp;</P><P>今天看到HP有更新固件，但是固件版本比我下载到的版本低了，是否是因为之前的固件版本有问题导致我升级的问题呢？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1702967281718.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100688iCFC34ED76BE33041/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1702967281718.png" alt="_4-1702967281718.png" /></span></P><P>&nbsp;</P> Tue, 19 Dec 2023 06:28:12 GMT 潇潇雨竹 2023-12-19T06:28:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1268969#M282978 <P>机器型号：HP Laser MFP 136w</P><P>故障现象：面板黄灯闪烁，显示屏交替显示 <FONT size="5" color="#FF0000">准备复印 安装墨粉盒</FONT></P><P><FONT size="4">操作过程：使用的时候，电脑端软件提示有新固件，建议更新。我从HP官方下载最新的固件，固件压缩包：MFP131_136_3inOne_V3.82.03.10.zip，按照readme_HP Laser MFP 130 Series_V3.82.03.10.pdf文档中的提示，连接打印机web页面，点击右上角<FONT color="#FF0000">登录</FONT>，输入用户名 <FONT color="#FF0000">admin</FONT> ，通过<FONT color="#FF0000">维护</FONT>选项卡进行固件更新，通过固件跟新引导程序进行更新，更新经历了接近一个小时。</FONT></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1702967058027.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100686i8F9241AF6C5A1FEC/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1702967058027.jpeg" alt="_2-1702967058027.jpeg" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1702967026114.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100684iAD4C70E69FD33C7A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1702967026114.jpeg" alt="_0-1702967026114.jpeg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1702967122998.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100687iE3FBB91FDCB9BCDA/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1702967122998.jpeg" alt="_3-1702967122998.jpeg" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1702967046067.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100685i14A2EDC079AF7F87/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1702967046067.jpeg" alt="_1-1702967046067.jpeg" /></span></P><P>&nbsp;</P><P>今天看到HP有更新固件，但是固件版本比我下载到的版本低了，是否是因为之前的固件版本有问题导致我升级的问题呢？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1702967281718.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100688iCFC34ED76BE33041/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1702967281718.png" alt="_4-1702967281718.png" /></span></P><P>&nbsp;</P> Tue, 19 Dec 2023 06:28:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1268969#M282978 潇潇雨竹 2023-12-19T06:28:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1268982#M282981 <P>您好</P><P>非常抱歉，针对目前的情况，需要联系当地维修中心处理。</P><P>这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解</P> Tue, 19 Dec 2023 06:40:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1268982#M282981 双鱼座鲨鱼 2023-12-19T06:40:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269044#M283008 <P>去过当地服务站了，服务站说要换主板，问题是这个到底属于HP的软件问题呢？还是客户的升级问题？</P> Tue, 19 Dec 2023 11:05:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269044#M283008 潇潇雨竹 2023-12-19T11:05:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269079#M283024 <P>您好！</P><P>打印机如果固件升级出现问题可能会伤害主板的，建议以惠普授权维修中心检测为准，谢谢！</P> Wed, 20 Dec 2023 03:05:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269079#M283024 鱼柏卡 2023-12-20T03:05:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269119#M283040 <P>已经检测过了，需要换主板，但是更新固件导致主板故障，这个问题，咱们如何处理？</P> Wed, 20 Dec 2023 05:49:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269119#M283040 潇潇雨竹 2023-12-20T05:49:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269143#M283054 <P>您好！</P><P>保修期内通常固件升级造成的主板问题免费维修，具体建议请当地惠普授权维修中心确认，谢谢！</P> Wed, 20 Dec 2023 07:11:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269143#M283054 鱼柏卡 2023-12-20T07:11:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269145#M283055 <P>保修期外的呢？</P> Wed, 20 Dec 2023 07:13:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269145#M283055 潇潇雨竹 2023-12-20T07:13:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269154#M283062 <P>您好！</P><P>保修期外正常需要付费维修，具体请咨询当地惠普授权维修中心，谢谢！</P> Wed, 20 Dec 2023 07:44:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/MFP136w-geng-xin-gu-jian-hou-wu-fa-shi-yong/m-p/1269154#M283062 鱼柏卡 2023-12-20T07:44:55Z