https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/she-bei-guan-li-qi-zhong-que-shaoUSB-da-yin-zhi-chi-da-yin-shen-me-dong-xi-dou-xian-shi-cuo-wu-zheng-zai-da-yin/m-p/1269846#M283286 <P>您好</P><P>当打印机和电脑通过usb连接好后，请在电脑上打开设备管理器--通用串行总线控制器。</P><P>开--关--开--关打印机，确认电脑的设备管理器中是否有与打印机相关的选项，方便的话，可以发图片给我，以便确认问题，谢谢。</P><P>&nbsp;</P> Tue, 26 Dec 2023 01:38:41 GMT 双鱼座鲨鱼 2023-12-26T01:38:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/she-bei-guan-li-qi-zhong-que-shaoUSB-da-yin-zhi-chi-da-yin-shen-me-dong-xi-dou-xian-shi-cuo-wu-zheng-zai-da-yin/m-p/1269802#M283268 <P>设备管理器中缺少USB打印支持，打印什么东西都显示错误-正在打印，12月24日重装win7正版系统，测试可以打印，之后安装了win7系统更新，今天（12月25日）发现无法打印</P> Mon, 25 Dec 2023 12:35:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/she-bei-guan-li-qi-zhong-que-shaoUSB-da-yin-zhi-chi-da-yin-shen-me-dong-xi-dou-xian-shi-cuo-wu-zheng-zai-da-yin/m-p/1269802#M283268 5433333333334 2023-12-25T12:35:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/she-bei-guan-li-qi-zhong-que-shaoUSB-da-yin-zhi-chi-da-yin-shen-me-dong-xi-dou-xian-shi-cuo-wu-zheng-zai-da-yin/m-p/1269846#M283286 <P>您好</P><P>当打印机和电脑通过usb连接好后，请在电脑上打开设备管理器--通用串行总线控制器。</P><P>开--关--开--关打印机，确认电脑的设备管理器中是否有与打印机相关的选项，方便的话，可以发图片给我，以便确认问题，谢谢。</P><P>&nbsp;</P> Tue, 26 Dec 2023 01:38:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/she-bei-guan-li-qi-zhong-que-shaoUSB-da-yin-zhi-chi-da-yin-shen-me-dong-xi-dou-xian-shi-cuo-wu-zheng-zai-da-yin/m-p/1269846#M283286 双鱼座鲨鱼 2023-12-26T01:38:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/she-bei-guan-li-qi-zhong-que-shaoUSB-da-yin-zhi-chi-da-yin-shen-me-dong-xi-dou-xian-shi-cuo-wu-zheng-zai-da-yin/m-p/1270001#M283326 <P>开关打印机后设备管理器并没有任何差异，怎么解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打开前.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100975iCBD360345221AE70/image-size/large?v=v2&amp;px=999" role="button" title="打开前.PNG" alt="打开前.PNG" /></span>打开前</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打开后.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100976i744AA86D20110740/image-size/large?v=v2&amp;px=999" role="button" title="打开后.PNG" alt="打开后.PNG" /></span>打开后</P><P>&nbsp;</P> Tue, 26 Dec 2023 12:12:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/she-bei-guan-li-qi-zhong-que-shaoUSB-da-yin-zhi-chi-da-yin-shen-me-dong-xi-dou-xian-shi-cuo-wu-zheng-zai-da-yin/m-p/1270001#M283326 5433333333334 2023-12-26T12:12:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/she-bei-guan-li-qi-zhong-que-shaoUSB-da-yin-zhi-chi-da-yin-shen-me-dong-xi-dou-xian-shi-cuo-wu-zheng-zai-da-yin/m-p/1270041#M283341 <P>您好</P><P>感谢配合</P><P>有条件可以换一条1米左右的usb线测试，同时一定要连接电脑的usb2.0端口。</P><P>如果问题依旧，建议换一台电脑再重新测试，谢谢。</P><P>谢谢</P> Wed, 27 Dec 2023 02:36:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/she-bei-guan-li-qi-zhong-que-shaoUSB-da-yin-zhi-chi-da-yin-shen-me-dong-xi-dou-xian-shi-cuo-wu-zheng-zai-da-yin/m-p/1270041#M283341 双鱼座鲨鱼 2023-12-27T02:36:17Z