https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290057#M289503 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1715506291522.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106297i0C3AD2DD59C0FC31/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1715506291522.png" alt="_0-1715506291522.png" /></span></P><P>访问打印机IP后发现该功能被禁用</P> Sun, 12 May 2024 09:32:51 GMT 从开始到现在 2024-05-12T09:32:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290057#M289503 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1715506291522.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106297i0C3AD2DD59C0FC31/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1715506291522.png" alt="_0-1715506291522.png" /></span></P><P>访问打印机IP后发现该功能被禁用</P> Sun, 12 May 2024 09:32:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290057#M289503 从开始到现在 2024-05-12T09:32:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290106#M289512 <P>您好</P><P>请参考：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="开启扫描的方法.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106322i8333F657F7C12969/image-size/large?v=v2&amp;px=999" role="button" title="开启扫描的方法.png" alt="开启扫描的方法.png" /></span></P><P> 请开启以上选项后，重新测试，谢谢。</P> Mon, 13 May 2024 01:25:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290106#M289512 双鱼座鲨鱼 2024-05-13T01:25:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290123#M289519 <P>你好，</P><P>&nbsp;</P><P>建议的解决方案没有效果。因为打印机默认的设置就是你们建议的访问设置。</P><P>改设置在安装打印机后没有改动过。都是全部勾选的，全部是默认值。</P><P>&nbsp;</P><P>请仔细看问题：: 4104dw打印机“扫描至计算机”功能时常自动掉线。</P><P>每次开机启动电脑后的约几小时内，Webscan的功能没问题。但后续就会自动掉线，显示被连接功能不可用，webscan被禁用</P> Mon, 13 May 2024 02:44:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290123#M289519 从开始到现在 2024-05-13T02:44:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290164#M289533 <P>补充下哦：</P><P>如果从PC端启动扫描仪进行扫描操作就没有问题，功能正常。</P><P>以上问题反馈的是将纸张放入打印机送纸器后，在打印机上的操作屏上操作扫描时失败，“正在访问计算机...” 几分钟后显示失败需要联网</P> Mon, 13 May 2024 06:11:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290164#M289533 从开始到现在 2024-05-13T06:11:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290565#M289701 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>如果问题依旧，建议电脑端重新安装打印机完整版驱动后，再重新测试。</P><P>谢谢</P><P>&nbsp;</P> Wed, 15 May 2024 09:09:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4104dw-da-yin-ji-sao-miao-zhi-ji-suan-ji-gong-neng-shi-chang-zi-dong-diao-xian/m-p/1290565#M289701 双鱼座鲨鱼 2024-05-15T09:09:52Z