https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1295985#M291306 <P>笔记本是新买的暗影精灵9，原先的暗影精灵笔记本用的Windows10可以正常打印，这台笔记本显示打印机已就绪，但点击打印0个任务被挂起，没反应。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8c131247-b817-4ad3-97b1-11620e1b6b63.png" style="width: 713px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107968i5DBBB59D61DC8751/image-size/large?v=v2&amp;px=999" role="button" title="8c131247-b817-4ad3-97b1-11620e1b6b63.png" alt="8c131247-b817-4ad3-97b1-11620e1b6b63.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="48bed89d-9c17-455c-a9e4-f6ea4f2e1d9e.png" style="width: 713px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107969iBF9462C409CE332C/image-size/large?v=v2&amp;px=999" role="button" title="48bed89d-9c17-455c-a9e4-f6ea4f2e1d9e.png" alt="48bed89d-9c17-455c-a9e4-f6ea4f2e1d9e.png" /></span></P> Thu, 20 Jun 2024 06:32:11 GMT 戴先生2024 2024-06-20T06:32:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1295985#M291306 <P>笔记本是新买的暗影精灵9，原先的暗影精灵笔记本用的Windows10可以正常打印，这台笔记本显示打印机已就绪，但点击打印0个任务被挂起，没反应。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8c131247-b817-4ad3-97b1-11620e1b6b63.png" style="width: 713px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107968i5DBBB59D61DC8751/image-size/large?v=v2&amp;px=999" role="button" title="8c131247-b817-4ad3-97b1-11620e1b6b63.png" alt="8c131247-b817-4ad3-97b1-11620e1b6b63.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="48bed89d-9c17-455c-a9e4-f6ea4f2e1d9e.png" style="width: 713px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107969iBF9462C409CE332C/image-size/large?v=v2&amp;px=999" role="button" title="48bed89d-9c17-455c-a9e4-f6ea4f2e1d9e.png" alt="48bed89d-9c17-455c-a9e4-f6ea4f2e1d9e.png" /></span></P> Thu, 20 Jun 2024 06:32:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1295985#M291306 戴先生2024 2024-06-20T06:32:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1295986#M291307 <P>您好</P><P>麻烦下载并手动添加以下驱动，端口不变。</P><P><A href="https://ftp.hp.com/pub/softlib/software12/COL22237/bi-97283-2/lj1018_1020_1022-HB-pnp-win64-sc.exe" target="_blank">https://ftp.hp.com/pub/softlib/software12/COL22237/bi-97283-2/lj1018_1020_1022-HB-pnp-win64-sc.exe</A></P><P>然后重新测试打印，谢谢。</P> Thu, 20 Jun 2024 06:44:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1295986#M291307 双鱼座鲨鱼 2024-06-20T06:44:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1295999#M291314 <P>下载的EXE文件直接安装吗</P><P>&nbsp;</P> Thu, 20 Jun 2024 07:50:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1295999#M291314 戴先生2024 2024-06-20T07:50:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296002#M291316 <P>安装好了 问题并没有解决 还是一样的</P> Thu, 20 Jun 2024 08:02:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296002#M291316 戴先生2024 2024-06-20T08:02:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296015#M291324 <P><FONT size="3"><STRONG>1、重启Windows打印后台服务：<A href="https://jingyan.baidu.com/article/4e5b3e192ee2e6d0901e24c7.html" target="_blank">https://jingyan.baidu.com/article/4e5b3e192ee2e6d0901e24c7.html</A></STRONG></FONT></P><P><FONT size="3"><STRONG>2、打开【惠普管家】→ 查看全部修复和诊断 → 诊断任何打印机问题；</STRONG></FONT></P><P><FONT size="3"><STRONG>3、打开Microsoft Store搜索安装HP Smart这款打印机小工具试试。</STRONG></FONT></P> Thu, 20 Jun 2024 09:44:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296015#M291324 潇湘祥云 2024-06-20T09:44:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296037#M291331 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3ce36c7d-e3b0-4de0-a59a-d9a0fde1ac7b.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107984iAB8849D26EAC8874/image-size/large?v=v2&amp;px=999" role="button" title="3ce36c7d-e3b0-4de0-a59a-d9a0fde1ac7b.png" alt="3ce36c7d-e3b0-4de0-a59a-d9a0fde1ac7b.png" /></span></P><P>这之后测试打印可以打印出来，打开WORD后点击打印却依然跟之前一样，没有反应</P> Thu, 20 Jun 2024 11:31:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296037#M291331 戴先生2024 2024-06-20T11:31:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296114#M291355 <P>您好！</P><P>请点击电脑屏幕下方放大镜--输入控制面板--在”硬件和声音“中点击”查看设备和打印机“--点击最上面蓝色”显示更多设备“--下拉后点击”更多设备和打印机设置“ 右键点击手动添加的驱动-打印机属性-端口 确认是否勾选usb虚拟端口。</P> Fri, 21 Jun 2024 03:52:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296114#M291355 鱼柏卡 2024-06-21T03:52:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296534#M291499 <P>感谢大家的帮助，我已经解决了问题，是暗影精灵9的USB端口是3.1的，跟打印机不兼容，我买了个TYPE-C转USB2.0的接口，完美解决问题了，希望能帮到碰到同样问题的人，再次感谢大家！</P> Mon, 24 Jun 2024 06:51:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-1022qu-dong-ji-duan-kou-pei-zhi-ru-tu-dian-ji-da-yin-0ge-wen-dang-bei-gua-qi-wu-fan-ying/m-p/1296534#M291499 戴先生2024 2024-06-24T06:51:29Z