https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1301787#M293236 <P>打印机打印文档只有空白，但是用手机登录小程序，直接打印小程序里出现的内容，以及HP SMART里面，测试页全都正常，但就是无法打印word文档，一大印就是空白，试了几个都不行。无论从小程序上传文件，还是用电脑打开word,只有空白页，请问如何解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240725200645.jpg" style="width: 240px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109634iF76B4961E6EDF8F4/image-dimensions/240x320?v=v2" width="240" height="320" role="button" title="微信图片_20240725200645.jpg" alt="微信图片_20240725200645.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240725200746.jpg" style="width: 253px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109635iF85F9EDCD8573F60/image-dimensions/253x450?v=v2" width="253" height="450" role="button" title="微信图片_20240725200746.jpg" alt="微信图片_20240725200746.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240725200821.jpg" style="width: 377px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109636i95E1E60AB0205AC6/image-dimensions/377x670?v=v2" width="377" height="670" role="button" title="微信图片_20240725200821.jpg" alt="微信图片_20240725200821.jpg" /></span></P><P>&nbsp;</P><P>我长按打印机的i 键，出现页面如下，今年6月份更换过电脑，更换后没有用电脑打印过文档，今天是第一次。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240725201816.jpg" style="width: 397px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109637iC51D315101799305/image-dimensions/397x706?v=v2" width="397" height="706" role="button" title="微信图片_20240725201816.jpg" alt="微信图片_20240725201816.jpg" /></span></P> Thu, 25 Jul 2024 12:19:17 GMT annpretty 2024-07-25T12:19:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1301787#M293236 <P>打印机打印文档只有空白，但是用手机登录小程序，直接打印小程序里出现的内容，以及HP SMART里面，测试页全都正常，但就是无法打印word文档，一大印就是空白，试了几个都不行。无论从小程序上传文件，还是用电脑打开word,只有空白页，请问如何解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240725200645.jpg" style="width: 240px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109634iF76B4961E6EDF8F4/image-dimensions/240x320?v=v2" width="240" height="320" role="button" title="微信图片_20240725200645.jpg" alt="微信图片_20240725200645.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240725200746.jpg" style="width: 253px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109635iF85F9EDCD8573F60/image-dimensions/253x450?v=v2" width="253" height="450" role="button" title="微信图片_20240725200746.jpg" alt="微信图片_20240725200746.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240725200821.jpg" style="width: 377px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109636i95E1E60AB0205AC6/image-dimensions/377x670?v=v2" width="377" height="670" role="button" title="微信图片_20240725200821.jpg" alt="微信图片_20240725200821.jpg" /></span></P><P>&nbsp;</P><P>我长按打印机的i 键，出现页面如下，今年6月份更换过电脑，更换后没有用电脑打印过文档，今天是第一次。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240725201816.jpg" style="width: 397px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109637iC51D315101799305/image-dimensions/397x706?v=v2" width="397" height="706" role="button" title="微信图片_20240725201816.jpg" alt="微信图片_20240725201816.jpg" /></span></P> Thu, 25 Jul 2024 12:19:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1301787#M293236 annpretty 2024-07-25T12:19:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1301822#M293241 <P>看样张，是黑色墨水没有了。</P> <P>要添加黑色墨水。</P> Fri, 26 Jul 2024 01:15:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1301822#M293241 坏坏的笑 2024-07-26T01:15:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1301823#M293242 <P>您好</P><P>以上问题是打印机黑色打印头堵塞所造成。</P><P>如果墨水量充足，建议清洁3-5次打印头后，重新测试打印效果。</P><P>如果问题依旧，请及时联系当地维修中心处理。</P><P>给您带来不便，敬请谅解。</P> Fri, 26 Jul 2024 01:19:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1301823#M293242 双鱼座鲨鱼 2024-07-26T01:19:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1352760#M308308 <P>我也出现类似问题，本人是彩色激光打印机，打印测试页非常清晰，但打印文稿为空白。检查墨盒都有墨的。也打印不了其它色彩文稿。</P><P>&nbsp;</P> Wed, 16 Jul 2025 23:52:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1352760#M308308 莽原 2025-07-16T23:52:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1352778#M308319 <P>您好</P> <P>请问您的打印机是什么型号？</P> <P>同时，请打印质量页发图片给我，以便确认问题，谢谢。</P> Thu, 17 Jul 2025 01:41:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1352778#M308319 双鱼座鲨鱼 2025-07-17T01:41:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1352845#M308337 <P>黑色输出问题</P> Thu, 17 Jul 2025 06:37:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1352845#M308337 Tsingddi 2025-07-17T06:37:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1365589#M311924 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=3431951444668147236&amp;skey=@crypt_66ccc7ac_dbbec00eac7267b30fc6cad2c018ced1&amp;mmweb_appid=wx_webfilehelper.jfif" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128041iD84744DD71BECFE1/image-size/large?v=v2&amp;px=999" role="button" title="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=3431951444668147236&amp;skey=@crypt_66ccc7ac_dbbec00eac7267b30fc6cad2c018ced1&amp;mmweb_appid=wx_webfilehelper.jfif" alt="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=3431951444668147236&amp;skey=@crypt_66ccc7ac_dbbec00eac7267b30fc6cad2c018ced1&amp;mmweb_appid=wx_webfilehelper.jfif" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=7726149433526795656&amp;skey=@crypt_66ccc7ac_dbbec00eac7267b30fc6cad2c018ced1&amp;mmweb_appid=wx_webfilehelper.jfif" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128042iFCC8565FF35BCF2E/image-size/large?v=v2&amp;px=999" role="button" title="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=7726149433526795656&amp;skey=@crypt_66ccc7ac_dbbec00eac7267b30fc6cad2c018ced1&amp;mmweb_appid=wx_webfilehelper.jfif" alt="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=7726149433526795656&amp;skey=@crypt_66ccc7ac_dbbec00eac7267b30fc6cad2c018ced1&amp;mmweb_appid=wx_webfilehelper.jfif" /></span></P><P>以上是两张机器打印出来的自检页</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=5609587261358884354&amp;skey=@crypt_66ccc7ac_dbbec00eac7267b30fc6cad2c018ced1&amp;mmweb_appid=wx_webfilehelper.jfif" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128043iD16D1151FFCA2C8A/image-size/large?v=v2&amp;px=999" role="button" title="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=5609587261358884354&amp;skey=@crypt_66ccc7ac_dbbec00eac7267b30fc6cad2c018ced1&amp;mmweb_appid=wx_webfilehelper.jfif" alt="_cgi-bin_mmwebwx-bin_webwxgetmsgimg__&amp;MsgID=5609587261358884354&amp;skey=@crypt_66ccc7ac_dbbec00eac7267b30fc6cad2c018ced1&amp;mmweb_appid=wx_webfilehelper.jfif" /></span></P><P>惠普M1136一点打印就出现这个弹窗，之后出来的就是白纸，测试页试过了，正常，复印也正常，谢谢，麻烦您了</P> Wed, 22 Oct 2025 00:38:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1365589#M311924 PPX180 2025-10-22T00:38:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1365632#M311940 <P>您在执行双面打印吗？这个是翻面的提示</P> Wed, 22 Oct 2025 06:26:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1365632#M311940 荟智怡 2025-10-22T06:26:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1365699#M311958 <P>您好 ，没有，就是WPS里的文档，打印当前页也出那个提示弹窗，之后就出来的是白纸，谢谢</P> Thu, 23 Oct 2025 00:25:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1365699#M311958 PPX180 2025-10-23T00:25:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1365731#M311976 <P>您好</P> <P>可以尝试手动添加hp laserjet p1108驱动测试一下，方法：<BR />（注意：一定不要双击运行驱动）<BR />1 下载hp laserjet p1108驱动并解压成一个文件夹</P> <P><A href="https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe</A><BR />2 手动添加hp laserjet p1108驱动</P> <P>控制面板——设备和打印机——添加打印机——我需要的打印机不在列表中——通过手动——使用以下端口——端口选择usb ——从磁盘安装——浏览到打印机驱动文件夹选.inf后缀文件——打开，确定——下一步直到完成</P> <P>用p1108打印测试，谢谢。</P> Thu, 23 Oct 2025 03:18:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-wen-dang-zhi-you-kong-bai-dan-shi-ce-shi-ye-quan-dou-zheng-chang/m-p/1365731#M311976 双鱼座鲨鱼 2025-10-23T03:18:30Z