https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cai-se-mo-he-xian-shi-mei-mo-wu-fa-jin-xing-hei-bai-da-yin/m-p/1302940#M293528 <P>最后一次打印的时候打印机预热了很久，过了一晚再打印的时候屏幕显示彩色墨盒缺墨。</P><P>文档打印显示打印机正常工作，但是HP Support Assistant无法检测到设备，HP Smart显示打印机脱机。</P><P>是USB连接。</P><P>屏幕显示状况如图所示</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="64a7b962b489dc3d8164c4a5aae477f.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109984iEA5F1E7DBBE7353D/image-size/medium?v=v2&amp;px=400" role="button" title="64a7b962b489dc3d8164c4a5aae477f.jpg" alt="64a7b962b489dc3d8164c4a5aae477f.jpg" /></span></P><P> </P> Sat, 03 Aug 2024 00:04:09 GMT 周牧渝 2024-08-03T00:04:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cai-se-mo-he-xian-shi-mei-mo-wu-fa-jin-xing-hei-bai-da-yin/m-p/1302940#M293528 <P>最后一次打印的时候打印机预热了很久，过了一晚再打印的时候屏幕显示彩色墨盒缺墨。</P><P>文档打印显示打印机正常工作，但是HP Support Assistant无法检测到设备，HP Smart显示打印机脱机。</P><P>是USB连接。</P><P>屏幕显示状况如图所示</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="64a7b962b489dc3d8164c4a5aae477f.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109984iEA5F1E7DBBE7353D/image-size/medium?v=v2&amp;px=400" role="button" title="64a7b962b489dc3d8164c4a5aae477f.jpg" alt="64a7b962b489dc3d8164c4a5aae477f.jpg" /></span></P><P> </P> Sat, 03 Aug 2024 00:04:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cai-se-mo-he-xian-shi-mei-mo-wu-fa-jin-xing-hei-bai-da-yin/m-p/1302940#M293528 周牧渝 2024-08-03T00:04:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cai-se-mo-he-xian-shi-mei-mo-wu-fa-jin-xing-hei-bai-da-yin/m-p/1302941#M293529 <P>发现问题了，是打印机卡纸了，已经能正常打印了。</P><P>但还是连接不上HP Smart</P> Sat, 03 Aug 2024 00:29:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cai-se-mo-he-xian-shi-mei-mo-wu-fa-jin-xing-hei-bai-da-yin/m-p/1302941#M293529 周牧渝 2024-08-03T00:29:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cai-se-mo-he-xian-shi-mei-mo-wu-fa-jin-xing-hei-bai-da-yin/m-p/1303177#M293594 <P>您好</P><P>建议删除打印机驱动及软件。</P><P>重新安装打印机完整版驱动，其中包含hp smart。</P><P>然后再重新打开hp smart测试。</P><P>安装过程中遇到问题，请及时追问，谢谢。&nbsp;</P> Mon, 05 Aug 2024 07:55:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cai-se-mo-he-xian-shi-mei-mo-wu-fa-jin-xing-hei-bai-da-yin/m-p/1303177#M293594 双鱼座鲨鱼 2024-08-05T07:55:04Z