https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1312107#M296166 <P>你好，还是没有反应，</P><P>执行步骤的时候对端口的选择有疑问</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1728401259349.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112352i243B80239DC03611/image-size/medium?v=v2&amp;px=400" role="button" title="1728401259349.png" alt="1728401259349.png" /></span></P> Tue, 08 Oct 2024 15:47:54 GMT wu1790 2024-10-08T15:47:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1311538#M296001 <P>别人的电脑可正常使用。</P><P>我这一台不行，任务会挂起，但打印机不工作。百度过，删删减减都没用。</P><P>hp打印机助手可以使用清洁、打印诊断功能。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727795667485.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112224i8DB922104ECB9473/image-size/medium?v=v2&amp;px=400" role="button" title="1727795667485.png" alt="1727795667485.png" /></span> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727858243069.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112226iF4C99EF1F8802FF8/image-size/medium?v=v2&amp;px=400" role="button" title="1727858243069.png" alt="1727858243069.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="1727858372395.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112227i03D45CE070A713D2/image-size/medium?v=v2&amp;px=400" role="button" title="1727858372395.png" alt="1727858372395.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="858606638.gif" style="width: 282px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112228iC5F0AC80083BC1F4/image-size/medium?v=v2&amp;px=400" role="button" title="858606638.gif" alt="858606638.gif" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727858397841.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112229iA3D9D3BA5D4B0A11/image-size/medium?v=v2&amp;px=400" role="button" title="1727858397841.png" alt="1727858397841.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727858542138.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112230i7ED675DE6E59BCF6/image-size/medium?v=v2&amp;px=400" role="button" title="1727858542138.png" alt="1727858542138.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727858743606.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112231i00401A4B4A2EDBD5/image-size/medium?v=v2&amp;px=400" role="button" title="1727858743606.png" alt="1727858743606.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727858845165.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112232iE458C61C8A845461/image-size/medium?v=v2&amp;px=400" role="button" title="1727858845165.png" alt="1727858845165.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727858882786.png" style="width: 398px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112233iEFBE5C60EF9CE79B/image-size/medium?v=v2&amp;px=400" role="button" title="1727858882786.png" alt="1727858882786.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727858939371.png" style="width: 396px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112234i1A259FDDF7600896/image-size/medium?v=v2&amp;px=400" role="button" title="1727858939371.png" alt="1727858939371.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727858973411.png" style="width: 398px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112235iD653E899103F6898/image-size/medium?v=v2&amp;px=400" role="button" title="1727858973411.png" alt="1727858973411.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727859053911.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112236i81DAD20FE7A84668/image-size/medium?v=v2&amp;px=400" role="button" title="1727859053911.png" alt="1727859053911.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1727859097057.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112237i39FFFEE360D5688B/image-size/medium?v=v2&amp;px=400" role="button" title="1727859097057.png" alt="1727859097057.png" /></span></P> Wed, 02 Oct 2024 09:25:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1311538#M296001 wu1790 2024-10-02T09:25:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1311947#M296107 <P>您好</P><P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Tue, 08 Oct 2024 06:20:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1311947#M296107 双鱼座鲨鱼 2024-10-08T06:20:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1312107#M296166 <P>你好，还是没有反应，</P><P>执行步骤的时候对端口的选择有疑问</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1728401259349.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112352i243B80239DC03611/image-size/medium?v=v2&amp;px=400" role="button" title="1728401259349.png" alt="1728401259349.png" /></span></P> Tue, 08 Oct 2024 15:47:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1312107#M296166 wu1790 2024-10-08T15:47:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1312161#M296179 <P>您好</P><P>请问打印机是直接通过usb线连接这台电脑的吗？</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 09 Oct 2024 01:38:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1312161#M296179 双鱼座鲨鱼 2024-10-09T01:38:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1312804#M296387 <P>你好，是的</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1728648109328.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112549i38C6321FB1F8FA42/image-size/medium?v=v2&amp;px=400" role="button" title="1728648109328.png" alt="1728648109328.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1728648133497.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112550i4D2C9513E3046E63/image-size/medium?v=v2&amp;px=400" role="button" title="1728648133497.png" alt="1728648133497.png" /></span></P> Fri, 11 Oct 2024 12:03:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1312804#M296387 wu1790 2024-10-11T12:03:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1312955#M296437 <P>您好</P><P>应该选择usb类型的端口。</P><P>如果找不到usb类型的端口，建议重新连接usb线后，重新测试。</P><P>如果仍找不到usb类型的端口，有条件可以换一条usb线测试，谢谢。</P><P>&nbsp;</P> Sat, 12 Oct 2024 08:21:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1312955#M296437 双鱼座鲨鱼 2024-10-12T08:21:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1313061#M296460 <P>感谢，可以打印了！</P> Sun, 13 Oct 2024 08:46:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1313061#M296460 wu1790 2024-10-13T08:46:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1313149#M296484 <P>感谢您的反馈</P> Mon, 14 Oct 2024 02:01:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1313149#M296484 荟智泉 2024-10-14T02:01:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1321750#M299529 <P>您好，前面解决了，使用了两个月，打印机现在又不行了。</P><P>请问有什么方法可以彻底清理打印机的驱动、安装文件等？（百度搜到的没用），会不会是驱动多次重复安装使其冲突了</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="1733845639983.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114774i000F8FD5B663B8E6/image-size/medium?v=v2&amp;px=400" role="button" title="1733845639983.png" alt="1733845639983.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="1733845659234.png" style="width: 271px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114775i34D1A80EB2B60CE4/image-size/medium?v=v2&amp;px=400" role="button" title="1733845659234.png" alt="1733845659234.png" /></span></P> Tue, 10 Dec 2024 15:51:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1321750#M299529 wu1790 2024-12-10T15:51:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1321770#M299538 <P>您好，如果是双击自动安装的驱动，在控制面板-卸载程序里卸载，</P><P>如果是手动添加的驱动，删除驱动即可，这样就不会影响到后续驱动的安装和使用</P> Wed, 11 Dec 2024 01:45:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fan-ying/m-p/1321770#M299538 荟智泉 2024-12-11T01:45:39Z