https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1323377#M300028 <P>您好</P><P>请确认手机端登录打印机网页后，在无线--wifi中搜索到wifi名称。</P><P>输入wifi密码试试。</P><P>如果以上操作之前需要用户身份验证，建议联系网络管理员，以便获得帮助。</P> Mon, 23 Dec 2024 09:52:07 GMT 双鱼座鲨鱼 2024-12-23T09:52:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1155808#M256979 <P>电脑：自己攒的台式机，系统win10，无wifi功能，网线直连路由器</P><P>打印机：HP ENVY 4524，通过打印机搜索WiFi连接到路由器（2.4G）</P><P>在</P><P>HP smart是在Microsoft store里下载安装的，打印机通过连接线直连电脑可以正常打印，想用WiFi连接打印机就是搜不到，请问如何解决，谢谢</P> Thu, 07 Apr 2022 13:52:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1155808#M256979 Freddie 2022-04-07T13:52:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1155868#M256986 <P>您好</P><P>因为该机不提供win10下完整驱动，所以不建议使用hp smart添加打印机。</P><P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Fri, 08 Apr 2022 01:53:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1155868#M256986 双鱼座鲨鱼 2022-04-08T01:53:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1156033#M257024 <P>感谢您的指导。我这边还是有几个问题无法正常安装</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1649472181(1).png" style="width: 144px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/72014i90C6EA10C40BFB02/image-size/large?v=v2&amp;px=999" role="button" title="1649472181(1).png" alt="1649472181(1).png" /></span>请问下载完您给的链接安装完是这个样子吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1649472279(1).png" style="width: 618px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/72015i13EEB49EE02EDE53/image-size/large?v=v2&amp;px=999" role="button" title="1649472279(1).png" alt="1649472279(1).png" /></span>我自行添加打印机是选择这个选项吗？后续IP地址是打印机上显示的网络ip？</P> Sat, 09 Apr 2022 02:45:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1156033#M257024 Freddie 2022-04-09T02:45:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1156375#M257086 <P>您好</P><P>麻烦您按提供的操作方法，完成安装，操作过程中遇到问题，可以发图片给我，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1649661046738.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/72090i6BDEE52373190E21/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1649661046738.png" alt="_0-1649661046738.png" /></span></P><P>&nbsp;</P> Mon, 11 Apr 2022 07:11:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1156375#M257086 双鱼座鲨鱼 2022-04-11T07:11:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321733#M299525 <P>然后呢？我在这里没有搜到我的打印机，型号是：</P><H1><SPAN class=""><SPAN>Color&nbsp;</SPAN>LaserJet Pro M281fdw</SPAN></H1><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1733829267188.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114767iB65037EFE0C50441/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1733829267188.png" alt="_1-1733829267188.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1733829246000.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114766iBF45705EB9A3F910/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1733829246000.png" alt="_0-1733829246000.png" /></span></P><P>&nbsp;</P> Tue, 10 Dec 2024 11:16:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321733#M299525 连接成功 2024-12-10T11:16:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321776#M299542 <P>您好，如果是网络连接，请选择创建新端口，输入打印机的IP地址，再进行下一步，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1733882778633.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114778iF8DD00E1E529A782/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1733882778633.png" alt="_0-1733882778633.png" /></span></P><P>&nbsp;</P> Wed, 11 Dec 2024 02:06:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321776#M299542 荟智泉 2024-12-11T02:06:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321779#M299544 <P>这里没有输入打印机IP地址的选项呢<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1733883127931.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114779i58CA7DC29C8EBB76/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1733883127931.png" alt="_0-1733883127931.png" /></span></P><P>&nbsp;</P> Wed, 11 Dec 2024 02:12:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321779#M299544 连接成功 2024-12-11T02:12:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321826#M299569 <P>您好，选择后，下一步输入IP地址</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1733895766921.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114792iE968714E772F7548/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1733895766921.png" alt="_0-1733895766921.png" /></span></P><P>&nbsp;</P> Wed, 11 Dec 2024 05:42:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321826#M299569 荟智泉 2024-12-11T05:42:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321844#M299583 <P>好的 这一步呢<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1733899841803.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114795iC8BA572B293ADC47/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1733899841803.png" alt="_0-1733899841803.png" /></span></P><P>&nbsp;</P> Wed, 11 Dec 2024 06:53:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321844#M299583 连接成功 2024-12-11T06:53:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321879#M299599 <P>您好，这一步是通信异常的提示，可以电脑打开浏览器输入打印机的ip地址，如果能访问到打印机的后台，这个页面直接下一步即可，如果不能访问，说明打印机和电脑通信出现问题~</P> Wed, 11 Dec 2024 09:03:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1321879#M299599 荟智泉 2024-12-11T09:03:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1322697#M299806 <P>是的，我电脑不能进入打印机的ip地址，我用手机连接打印机的wifi是可以的，但是电脑不能连接上</P> Wed, 18 Dec 2024 09:12:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1322697#M299806 连接成功 2024-12-18T09:12:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1322699#M299808 <P>您好，我刚电脑端尝试进入打印机的IP地址，网页打不开；但我手机能够连上打印机并打印，但是电脑却连不上打印机的wifi这是为什么呢？</P> Wed, 18 Dec 2024 09:14:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1322699#M299808 连接成功 2024-12-18T09:14:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1322942#M299895 <P>您好</P><P>请参考附件中的方法，重新将打印机加入wifi后，电脑端重新配置打印机。</P><P>操作过程中遇到问题，请及时追问，谢谢。</P> Fri, 20 Dec 2024 06:54:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1322942#M299895 双鱼座鲨鱼 2024-12-20T06:54:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1323017#M299923 <P>您好，我必须将打印机加入到与电脑相同的wifi才能将二者连接吗？我办公室只有学校覆盖的需要输账号密码的wifi，打印机没法连接这个wifi怎么办呢</P> Fri, 20 Dec 2024 13:12:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1323017#M299923 连接成功 2024-12-20T13:12:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1323377#M300028 <P>您好</P><P>请确认手机端登录打印机网页后，在无线--wifi中搜索到wifi名称。</P><P>输入wifi密码试试。</P><P>如果以上操作之前需要用户身份验证，建议联系网络管理员，以便获得帮助。</P> Mon, 23 Dec 2024 09:52:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tai-shi-dian-naoHP-smart-sou-suo-bu-dao-da-yin-ji/m-p/1323377#M300028 双鱼座鲨鱼 2024-12-23T09:52:07Z