https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1347615#M306993 <P>HP OfficeJet Pro 7720 series打印机显示正在打印但是不打印东西，重启也没用，恢复出厂设置也没用</P> Wed, 11 Jun 2025 07:13:22 GMT 二两夏天无 2025-06-11T07:13:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1347615#M306993 <P>HP OfficeJet Pro 7720 series打印机显示正在打印但是不打印东西，重启也没用，恢复出厂设置也没用</P> Wed, 11 Jun 2025 07:13:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1347615#M306993 二两夏天无 2025-06-11T07:13:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1347616#M306994 <P>您好</P> <P>请帮忙确认复印功能是否正常。</P> <P>同时，请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题。</P> <P>谢谢</P> Wed, 11 Jun 2025 07:17:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1347616#M306994 双鱼座鲨鱼 2025-06-11T07:17:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1347676#M306995 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1749627291441.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122856i23F969949E1EE333/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1749627291441.png" alt="_0-1749627291441.png" /></span></P><P>&nbsp;</P> Wed, 11 Jun 2025 07:35:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1347676#M306995 二两夏天无 2025-06-11T07:35:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1347851#M307022 <P>您好</P> <P>感谢配合</P> <P>请点击打印机面板上的网络图标确认打印机ip地址。</P> <P>然后在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P> <P>如果电脑能正常访问打印网，如上图：</P> <P>点击添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P> <P>然后再重新测试打印，谢谢。</P> Thu, 12 Jun 2025 01:32:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1347851#M307022 双鱼座鲨鱼 2025-06-12T01:32:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359124#M310046 <P>你好，我也遇见这样的问题，是不是最新的固件有问题啊，如果是，有旧版本固件吗？</P> Thu, 04 Sep 2025 06:16:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359124#M310046 乜乜乜 2025-09-04T06:16:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359126#M310047 <P>您好</P> <P>请问打印机使用的是原装耗材吗？复印是否正常？</P> <P>如果复印功能可以正常使用，建议参考为楼主提供的方法，发图片给我，以便确认问题，谢谢。</P> Thu, 04 Sep 2025 07:05:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359126#M310047 双鱼座鲨鱼 2025-09-04T07:05:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359127#M310048 <P>不是用原装的墨盒，耗材显示不出墨量，机器打印喷头检查能正常打印，扫描能正常使用，就是打印时候，屏上就显示正在打印..复印也一样，</P> Thu, 04 Sep 2025 07:09:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359127#M310048 乜乜乜 2025-09-04T07:09:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359131#M310052 <P>您好</P> <P>您遇到的问题和楼主不是一个问题。</P> <P>有条件建议更换原装耗材测试，谢谢。</P> Thu, 04 Sep 2025 07:47:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359131#M310052 双鱼座鲨鱼 2025-09-04T07:47:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359227#M310089 <P>应该也是一样的问题吧，楼主就说打印机显示正在打印。。我这里的打印机也显示正在打印。</P> Fri, 05 Sep 2025 03:06:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359227#M310089 乜乜乜 2025-09-05T03:06:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359231#M310092 <P>您好</P> <P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口（usb连接选择usb类型端口，网络连接选择standard tcp/ip类型的端口） - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Fri, 05 Sep 2025 03:16:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7720-series-da-yin-ji-xian-shi-zheng-zai-da-yin-dan-shi-bu-da-yin-dong-xi/m-p/1359231#M310092 双鱼座鲨鱼 2025-09-05T03:16:35Z