https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356852#M309366 <P>您好</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。 2622</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题。</P> <P>同时，请在电脑上打开hp smart--打印机设置。</P> <P>在hp smart首页即可确认打印机具体状态，发图片给我，以便确认问题，谢谢。</P> Mon, 18 Aug 2025 05:07:41 GMT 双鱼座鲨鱼 2025-08-18T05:07:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356847#M309364 <P>打印机在使用单墨盒模式时，在电脑上无法打印任何文件，提示打印机系统故障，只能在手机上用hp smart打印</P><P>hp smart手机版只能使用单面打印</P> Mon, 18 Aug 2025 04:48:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356847#M309364 xtkdjxfitskg 2025-08-18T04:48:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356852#M309366 <P>您好</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。 2622</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题。</P> <P>同时，请在电脑上打开hp smart--打印机设置。</P> <P>在hp smart首页即可确认打印机具体状态，发图片给我，以便确认问题，谢谢。</P> Mon, 18 Aug 2025 05:07:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356852#M309366 双鱼座鲨鱼 2025-08-18T05:07:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356863#M309368 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xtkdjxfitskg_0-1755494459938.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125348i165A4FB797AE3935/image-size/medium?v=v2&amp;px=400" role="button" title="xtkdjxfitskg_0-1755494459938.png" alt="xtkdjxfitskg_0-1755494459938.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xtkdjxfitskg_1-1755494469339.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125349iBBC84A178CC1C4AA/image-size/medium?v=v2&amp;px=400" role="button" title="xtkdjxfitskg_1-1755494469339.png" alt="xtkdjxfitskg_1-1755494469339.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xtkdjxfitskg_2-1755494479330.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125350i95EE2867FA773AA4/image-size/medium?v=v2&amp;px=400" role="button" title="xtkdjxfitskg_2-1755494479330.png" alt="xtkdjxfitskg_2-1755494479330.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xtkdjxfitskg_3-1755494485005.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125351i9F2FAEF97498D822/image-size/medium?v=v2&amp;px=400" role="button" title="xtkdjxfitskg_3-1755494485005.png" alt="xtkdjxfitskg_3-1755494485005.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xtkdjxfitskg_4-1755494489241.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125352iC198DA31B3E26DD5/image-size/medium?v=v2&amp;px=400" role="button" title="xtkdjxfitskg_4-1755494489241.png" alt="xtkdjxfitskg_4-1755494489241.png" /></span></P><P>&nbsp;</P> Mon, 18 Aug 2025 05:22:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356863#M309368 xtkdjxfitskg 2025-08-18T05:22:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356865#M309369 <P>您好</P> <P>感谢配合</P> <P>您可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口（如下图） - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1755494615342.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/125353iDC6F503E20367B6B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1755494615342.png" alt="_0-1755494615342.png" /></span></P> <P>&nbsp;</P> Mon, 18 Aug 2025 05:25:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356865#M309369 双鱼座鲨鱼 2025-08-18T05:25:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356870#M309372 <P>进行你推荐的操作后，仍然无法单墨盒打印</P> Mon, 18 Aug 2025 05:49:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356870#M309372 xtkdjxfitskg 2025-08-18T05:49:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356880#M309377 <P>同一台打印机，请不要重复提问，谢谢。</P> Mon, 18 Aug 2025 06:25:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356880#M309377 双鱼座鲨鱼 2025-08-18T06:25:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356884#M309379 <P>对不起，我并不知道，我以为一个问题开一个帖子</P><P>对于这个问题，我要如何解决</P> Mon, 18 Aug 2025 06:42:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356884#M309379 xtkdjxfitskg 2025-08-18T06:42:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356888#M309381 <P><SPAN>同一台打印机，请不要重复提问，谢谢。</SPAN></P> Mon, 18 Aug 2025 07:08:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dan-mo-he-mo-shi-wen-ti/m-p/1356888#M309381 双鱼座鲨鱼 2025-08-18T07:08:59Z