https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1365239#M311908 <P>电脑系统更新后 扫描仪重新安装驱动后提示未找到惠普成像设备</P> Tue, 21 Oct 2025 06:50:13 GMT 瘦高瘦高 2025-10-21T06:50:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1365239#M311908 <P>电脑系统更新后 扫描仪重新安装驱动后提示未找到惠普成像设备</P> Tue, 21 Oct 2025 06:50:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1365239#M311908 瘦高瘦高 2025-10-21T06:50:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1365538#M311913 <P>您好</P> <P>如果设备直接通过usb线连接电脑，请先确认电脑端能否检测否扫描仪。</P> <P>方便的话，请在电脑的设备管理器--图像设备中截图发图片给我，以便确认问题，谢谢。</P> Tue, 21 Oct 2025 07:56:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1365538#M311913 双鱼座鲨鱼 2025-10-21T07:56:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1365540#M311914 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1761033439610.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128021iB61646DB40A097C8/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1761033439610.png" alt="_0-1761033439610.png" /></span></P><P>&nbsp;</P> Tue, 21 Oct 2025 07:57:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1365540#M311914 瘦高瘦高 2025-10-21T07:57:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1365638#M311945 <P>您好，是否有在其他电脑安装测试</P> Wed, 22 Oct 2025 06:41:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1365638#M311945 荟智怡 2025-10-22T06:41:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1367118#M312357 <P>其他电脑也是这样&nbsp;未找到惠普成像设备</P> Sun, 02 Nov 2025 06:13:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1367118#M312357 瘦高瘦高 2025-11-02T06:13:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1367310#M312445 <P>您好</P> <P>请尝试重启扫描服务：</P> <P>电脑桌面上找到计算机图标——右键它，选择管理——服务和应用程序——服务——Windows Image Acquisition (WIA)双击——启动类型修改为自动——并点击启动——应用——确定。</P> <P>然后关闭电脑上的杀毒软件/防火墙后，再分别打开系统扫描/hp 扫描软件测试，谢谢。</P> Mon, 03 Nov 2025 13:24:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1367310#M312445 双鱼座鲨鱼 2025-11-03T13:24:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1367314#M312447 <P>系统扫描可以用 hp scan用不了</P> Mon, 03 Nov 2025 14:05:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1367314#M312447 瘦高瘦高 2025-11-03T14:05:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1367819#M312616 <P>您好</P> <P>目前来看，扫描仪与电脑之间通讯正常，是软件问题造成的。</P> <P>建议重新安装扫描仪软件，重启电脑，再重新测试，谢谢。</P> Fri, 07 Nov 2025 08:16:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-zhao-dao-hui-pu-cheng-xiang-she-bei/m-p/1367819#M312616 双鱼座鲨鱼 2025-11-07T08:16:04Z