https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1367873#M312628 <P>Windows11系统里的Windows Store一直无法打开正常运行，请问HP官网能否直接提供HP Smart的下载？</P><P>&nbsp;</P> Sat, 08 Nov 2025 09:06:46 GMT jamestang 2025-11-08T09:06:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1367873#M312628 <P>Windows11系统里的Windows Store一直无法打开正常运行，请问HP官网能否直接提供HP Smart的下载？</P><P>&nbsp;</P> Sat, 08 Nov 2025 09:06:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1367873#M312628 jamestang 2025-11-08T09:06:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1367883#M312632 <P>您好</P> <P>请下载并安装打印机完整版驱动：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/dj3630/Full_Webpack-40.17.1242-DJ3630_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/dj3630/Full_Webpack-40.17.1242-DJ3630_Full_Webpack.exe</A>&nbsp;</P> <P>其它包含hp smart应用，谢谢。</P> Sat, 08 Nov 2025 13:07:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1367883#M312632 双鱼座鲨鱼 2025-11-08T13:07:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369310#M313185 <P>链接是该型号打印机的驱动程序，我下载安装了，但不是HP SMART应用。</P><P>我需要在台式电脑上安装HP SMART应用，以便将扫描仪的分辨率调高。</P> Fri, 21 Nov 2025 14:20:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369310#M313185 jamestang 2025-11-21T14:20:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369457#M313236 <P>您好</P> <P>如果您的电脑是windows11系统，下载并安装打印机完整版驱动后，其中会包含hp smart应用。</P> <P>请在电脑上搜索：hp smart，确认hp smart是否已经安装到电脑上了，谢谢。</P> Mon, 24 Nov 2025 03:29:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369457#M313236 双鱼座鲨鱼 2025-11-24T03:29:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369831#M313403 <P>HP LaserJet Pro M128</P> Thu, 27 Nov 2025 08:26:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369831#M313403 intervest 2025-11-27T08:26:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369833#M313404 <P>您好</P> <P>非党抱歉，<SPAN>HP LaserJet Pro M128不适用于hp smart。</SPAN></P> <P><SPAN>给您带来不便，敬请谅解。</SPAN></P> Thu, 27 Nov 2025 08:44:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369833#M313404 双鱼座鲨鱼 2025-11-27T08:44:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369918#M313434 <P>请问LaserJet Pro MFP M128fn这个型号的打印机到底有没有网络打印功能，我看机背有一个网络rj45口，前操作面板菜单里面也有网络设置界面，我连上网线，网络口连接指示灯不亮，无论操作面板设置为自动，还是设置为手动IP地址，其他工作站均无法ping通对应设置的IP地址，请问这个机型的网络口是不是要激活才能使用？激活的如何操作？或者是其它问题</P> Fri, 28 Nov 2025 01:44:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369918#M313434 intervest 2025-11-28T01:44:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369930#M313440 <P>您好</P> <P>请在打印机就绪时，打印机面板上找到信息--打印 网络配置页，发图片给我，以便确认问题。</P> <P>谢谢</P> Fri, 28 Nov 2025 02:23:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1369930#M313440 双鱼座鲨鱼 2025-11-28T02:23:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386184#M318142 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260525141721_113_6.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/134142i44BE816076A4027F/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260525141721_113_6.jpg" alt="微信图片_20260525141721_113_6.jpg" /></span></P> Mon, 25 May 2026 06:38:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386184#M318142 intervest 2026-05-25T06:38:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386186#M318143 <P>您好</P> <P>请在打印机就绪时，按：设置--报告，打印 网络/配置页，发图片给我，以便确认问题，谢谢。</P> Mon, 25 May 2026 06:42:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386186#M318143 双鱼座鲨鱼 2026-05-25T06:42:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386188#M318144 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260525144212_115_6.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/134143i64D81E52A19F63BA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260525144212_115_6.jpg" alt="微信图片_20260525144212_115_6.jpg" /></span></P> Mon, 25 May 2026 06:45:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386188#M318144 intervest 2026-05-25T06:45:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386190#M318145 <P>哪一个是设置按键</P> Mon, 25 May 2026 06:46:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386190#M318145 intervest 2026-05-25T06:46:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386191#M318146 <P>扳手是设置按键？</P> Mon, 25 May 2026 06:48:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386191#M318146 intervest 2026-05-25T06:48:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386193#M318147 <P>请参考：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1779691704662.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/134144iFB1B19AED5D30995/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1779691704662.png" alt="_0-1779691704662.png" /></span></P> <P>&nbsp;</P> Mon, 25 May 2026 06:48:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386193#M318147 双鱼座鲨鱼 2026-05-25T06:48:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386198#M318149 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260525145548_116_6.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/134146iAC73BFAC1AACBD9A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260525145548_116_6.jpg" alt="微信图片_20260525145548_116_6.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260525145640_117_6.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/134147i123AE3D199B7E310/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260525145640_117_6.jpg" alt="微信图片_20260525145640_117_6.jpg" /></span></P> Mon, 25 May 2026 06:57:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386198#M318149 intervest 2026-05-25T06:57:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386205#M318153 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2026-05-25 151925.png" style="width: 639px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/134149i7AE04EC54286F52D/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2026-05-25 151925.png" alt="屏幕截图 2026-05-25 151925.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="无标题.png" style="width: 458px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/134150i9F52B38A4C69693F/image-size/large?v=v2&amp;px=999" role="button" title="无标题.png" alt="无标题.png" /></span></P> Mon, 25 May 2026 07:21:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386205#M318153 intervest 2026-05-25T07:21:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386206#M318154 <P>您好</P> <P>感谢配合。</P> <P>请将打印机通过网线，直接连接电脑。</P> <P>5分钟后，再重新打印网络配置页，发图片给我，以便确认问题，谢谢。</P> Mon, 25 May 2026 07:45:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386206#M318154 双鱼座鲨鱼 2026-05-25T07:45:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386215#M318159 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="无标题1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/134153i9DFDFD0BA79A6C89/image-size/large?v=v2&amp;px=999" role="button" title="无标题1.png" alt="无标题1.png" /></span></P> Mon, 25 May 2026 08:42:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386215#M318159 intervest 2026-05-25T08:42:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386216#M318160 <P>您好</P> <P>麻烦通过一条网线连接打印机和电脑，然后打印网络配置页，以便确认打印机网卡状态，谢谢。</P> Mon, 25 May 2026 08:44:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386216#M318160 双鱼座鲨鱼 2026-05-25T08:44:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386218#M318161 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260525145548_116_6.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/134154i7762BE8F1BB5A022/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260525145548_116_6.jpg" alt="微信图片_20260525145548_116_6.jpg" /></span></P> Mon, 25 May 2026 08:46:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-xia-zai/m-p/1386218#M318161 intervest 2026-05-25T08:46:29Z