https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763070#M413 <P>我的机子是HP的一体机&nbsp;IQ504，升级WIN10后，在设备管理器有一项未知设备无法安装驱动程序，设备ID：ACPI\JAN0100\1010100，在官网搜索了没有找到适合WIN10的驱动程序，求解决办法，谢谢！</P> Sat, 26 Dec 2015 03:59:25 GMT vincent15235 2015-12-26T03:59:25Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763070#M413 <P>我的机子是HP的一体机&nbsp;IQ504，升级WIN10后，在设备管理器有一项未知设备无法安装驱动程序，设备ID：ACPI\JAN0100\1010100，在官网搜索了没有找到适合WIN10的驱动程序，求解决办法，谢谢！</P> Sat, 26 Dec 2015 03:59:25 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763070#M413 vincent15235 2015-12-26T03:59:25Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763167#M421 <P>該機器原廠沒有測試過win10，所以沒有給出win10完整驅動。</P><P>可以試一下win7的：</P><P><A href="http://support.hp.com/cn-zh/drivers/selfservice/HP-TouchSmart-IQ500-Desktop-PC-series/3733137/model/3752238" target="_blank">http://support.hp.com/cn-zh/drivers/selfservice/HP-TouchSmart-IQ500-Desktop-PC-series/3733137/model/3752238</A></P><P>&nbsp;</P> Mon, 28 Dec 2015 02:43:03 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763167#M421 AlisonSong 2015-12-28T02:43:03Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763568#M438 <P>謝謝你的回復，現在問題是這個ID究竟是什麽設備呢？</P> Fri, 01 Jan 2016 01:38:11 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763568#M438 vincent15235 2016-01-01T01:38:11Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763690#M439 <P>查到是這一個：</P><P>ACPI 按钮和 OSD 出厂预装驱动程序</P><P>&nbsp;</P><P>win7的驅動link：<A title="sp44444.exe" href="http://h30318.www3.hp.com/pub/softlib/software11/COL30547/pv-75704-4/sp44444.exe" target="_blank">sp44444.exe</A></P> Mon, 04 Jan 2016 01:19:25 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763690#M439 AlisonSong 2016-01-04T01:19:25Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763726#M440 <P>再次感謝你的回復，現在我發現電腦的攝像頭沒有工作，之前是在設備管理器裏面找不到，後來找到了就顯示沒有連接該設備，HP的一體機是内置攝像頭的，該如何處理？一體機機和是硬重置嗎？</P> Mon, 04 Jan 2016 04:15:27 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763726#M440 vincent15235 2016-01-04T04:15:27Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763728#M441 <P>也可以像筆電那樣硬重置，但可能還是驅動的問題，原廠沒有提供win10的驅動。</P><P>看win10 update是否能夠自動更新上，或者可以試試網絡上的一些安裝驅動程式的軟體了。 當然，都是非HP的，不過可以試試。</P><P>&nbsp;</P> Mon, 04 Jan 2016 04:23:37 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763728#M441 AlisonSong 2016-01-04T04:23:37Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763730#M442 <P>請問一體機如何操作硬重置，沒有電池可拆啊?請指引！</P> Mon, 04 Jan 2016 04:28:11 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763730#M442 vincent15235 2016-01-04T04:28:11Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763731#M443 <P>關機，移除電源線，長按開機30秒。</P><P>&nbsp;</P> Mon, 04 Jan 2016 04:36:32 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763731#M443 AlisonSong 2016-01-04T04:36:32Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763732#M444 <P>你好！之前你發給我的<SPAN>win7的驅動link：</SPAN><A title="sp44444.exe" href="http://h30318.www3.hp.com/pub/softlib/software11/COL30547/pv-75704-4/sp44444.exe" target="_blank">sp44444.exe</A>，雖然是WIN7的但我都試了，系統不讓安裝，等我試試你的方法硬重置，謝謝！</P> Mon, 04 Jan 2016 04:48:30 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/763732#M444 vincent15235 2016-01-04T04:48:30Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/764996#M460 <P>我现在终于把所有的问题都解决了，办法如下：把系统WIN10卸载了，重装WIN7，然后把HP官网上这个机器出厂后的WIN7版本驱动更新全部装好，在设备管理器里面确认所有设备都正常运作，然后升级到WIN10，之后一切问题都没有了，（除了蓝牙之外，不知道为什么升级后系统直接把蓝牙程序删除了）希望以后有升级WIN10后有异常的情况的能参考一下。谢谢你一直的回复和跟进！</P> Thu, 14 Jan 2016 08:22:48 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/764996#M460 vincent15235 2016-01-14T08:22:48Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/764997#M461 <P>好的，感謝分享！</P> Thu, 14 Jan 2016 08:25:03 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/wu-fa-an-zhuang-qu-dong-cheng-xu-she-beiID-ACPI-JAN0100-1010100/m-p/764997#M461 AlisonSong 2016-01-14T08:25:03Z