https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1236714#M9502 <P>傳真速度調整到最慢 還是一樣的狀況</P> Thu, 08 Jun 2023 08:47:43 GMT KuKuHsiang 2023-06-08T08:47:43Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1159352#M8250 <P>上禮拜買了這台複合式印表機，想說有內建傳真的功能，</P><P>就想要來測試看看，希望可以取代公司原本的傳統傳真機。</P><P>測試後的情況如下：</P><P>1.接收客戶的傳真皆無問題，無論是列印出來或接收轉成PDF檔都OK<span class="lia-unicode-emoji" title=":笑眼微笑:">😊</span></P><P>2.使用該機器(印表機)內建的傳真功能，確實可以將資料傳送給客戶<span class="lia-unicode-emoji" title=":咧嘴笑:">😀</span></P><P>3.透過PC傳真給客戶時，印表機會撥號、也有接聽，但沒多久就會跳出"通訊問題。無法傳送傳真。"的訊息<span class="lia-unicode-emoji" title=":大哭:">😭</span></P><P>請問這是什麼原因？要如何解決此問題？謝謝^^</P><P>影片：<A title="HP OfficeJet Pro 7720傳真問題" href="https://youtu.be/wbELVAWLG-w" target="_blank" rel="noopener">https://youtu.be/wbELVAWLG-w</A>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2022-04-25 13 41 43.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/72756iCFBBECCBA62D4C53/image-size/large?v=v2&amp;px=999" role="button" title="2022-04-25 13 41 43.jpg" alt="2022-04-25 13 41 43.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2022-04-25 12 12 01.jpg" style="width: 707px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/72757i45F139247BD08F17/image-size/large?v=v2&amp;px=999" role="button" title="2022-04-25 12 12 01.jpg" alt="2022-04-25 12 12 01.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2022-04-25 13 36 01.jpg" style="width: 714px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/72758iE1BD289476E8E5BE/image-size/large?v=v2&amp;px=999" role="button" title="2022-04-25 13 36 01.jpg" alt="2022-04-25 13 36 01.jpg" /></span></P> Mon, 25 Apr 2022 05:52:53 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1159352#M8250 無敵小睿睿 2022-04-25T05:52:53Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1159543#M8254 <P>您好<BR />1傳真線路，電話外線前不能連接寬帶貓，光纖貓，路由器等設備，電話外線要連接在傳真機的“L”口。<BR />2傳真距離，同城傳真速度肯定比國際傳真速度要快，建議同城測試。<BR />3傳真內容，傳真的內容及傳真文件的頁數越多，速度越慢。<BR />4傳真速度及糾錯，進入設備菜單--傳真接收設置--所有傳真--傳真速度（高速或V3.4，關閉傳真糾錯）<BR />5電信運營商，建議使用網通線路測試<BR />6復位傳真機後，重新測試</P> Tue, 26 Apr 2022 06:54:39 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1159543#M8254 双鱼座鲨鱼 2022-04-26T06:54:39Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235087#M9481 <P>您好 請問這個問題有解決嗎? 因為我也遇到一樣的問題，找不到解決的方法</P> Tue, 30 May 2023 13:57:53 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235087#M9481 KuKuHsiang 2023-05-30T13:57:53Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235149#M9482 <P>您好</P><P>如果通過軟件無法發送傳真，也可以嘗試直接打開要發送的文檔，點擊打印--然後找到fax字樣結尾的打印機圖標。</P><P>輸入對方的號碼後，測試發送，謝謝。</P> Wed, 31 May 2023 02:06:31 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235149#M9482 双鱼座鲨鱼 2023-05-31T02:06:31Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235156#M9483 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="123321.jpg" style="width: 273px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91911iC52D27FC99715678/image-size/large?v=v2&amp;px=999" role="button" title="123321.jpg" alt="123321.jpg" /></span>我目前就是使用這種方式傳真的 發生的狀況跟上面那位先生一樣</P> Wed, 31 May 2023 02:45:05 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235156#M9483 KuKuHsiang 2023-05-31T02:45:05Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235314#M9486 <P>您好</P><P>請問對方接收傳真號碼格式是123456，還是123456-789（789是分機號）？</P><P>如果打印機上操作壹切正常，說明打印機本身應該沒有問題，可以嘗試重新安裝打印機完整版驅動後，重新測試。有條件也可以換其它電腦測試，謝謝。</P> Thu, 01 Jun 2023 01:03:28 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235314#M9486 双鱼座鲨鱼 2023-06-01T01:03:28Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235396#M9487 <P>傳真號碼是&nbsp; 12345678&nbsp; &nbsp;沒有分機</P><P>&nbsp;</P><P>我用了三台電腦 分別是 W11 跟 兩個W10</P><P>&nbsp;</P><P>出現的狀況都一樣&nbsp;</P> Thu, 01 Jun 2023 06:31:26 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235396#M9487 KuKuHsiang 2023-06-01T06:31:26Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235412#M9488 <P>您好</P><P>感謝配合，請重新下載並安裝hp通用傳真驅動測試，謝謝。</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/ufd/XPV/UFD_JEDI_PHASE5.5-5.0.107-HPUFDDriver.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/ufd/XPV/UFD_JEDI_PHASE5.5-5.0.107-HPUFDDriver.exe</A></P><P>&nbsp;</P> Thu, 01 Jun 2023 07:01:11 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235412#M9488 双鱼座鲨鱼 2023-06-01T07:01:11Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235419#M9489 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1685603243871.jpg" style="width: 282px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91988i223891508D1401AC/image-size/large?v=v2&amp;px=999" role="button" title="1685603243871.jpg" alt="1685603243871.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1685603359186.jpg" style="width: 699px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91987i7DDADBEEDBD65E94/image-size/large?v=v2&amp;px=999" role="button" title="1685603359186.jpg" alt="1685603359186.jpg" /></span><BR />剛測試完一樣，傳真失敗</P> Thu, 01 Jun 2023 07:10:54 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235419#M9489 KuKuHsiang 2023-06-01T07:10:54Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235436#M9490 <P>您好</P><P>麻煩在電腦的控制面板--設備和打印機中找到通用fax圖標。</P><P>右擊它--打印機屬性--端口。</P><P>再找到帶√號的端口，發圖片給我，以便確認問題，謝謝。</P> Thu, 01 Jun 2023 09:09:39 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235436#M9490 双鱼座鲨鱼 2023-06-01T09:09:39Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235452#M9491 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1685615280192.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91995i9CD4A8204D71C043/image-size/medium?v=v2&amp;px=400" role="button" title="1685615280192.jpg" alt="1685615280192.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1685615340949.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91996i462462E390CC2B9E/image-size/medium?v=v2&amp;px=400" role="button" title="1685615340949.jpg" alt="1685615340949.jpg" /></span></P><P>  是這個嗎?</P> Thu, 01 Jun 2023 10:29:59 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235452#M9491 KuKuHsiang 2023-06-01T10:29:59Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235463#M9492 <P>您好</P><P>感謝配合</P><P>請用通用傳真驅動，分別選擇帶fax字樣的端口測試壹下，謝謝。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1685619004223.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91997i94119805D6BA6030/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1685619004223.png" alt="_0-1685619004223.png" /></span></P><P>&nbsp;</P> Thu, 01 Jun 2023 11:31:04 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235463#M9492 双鱼座鲨鱼 2023-06-01T11:31:04Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235543#M9497 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1685615340949.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92016iAC27BAC2DB567705/image-size/medium?v=v2&amp;px=400" role="button" title="1685615340949.jpg" alt="1685615340949.jpg" /></span></P><P>分別打勾三個選項 再進行一般傳真 選通用傳真&nbsp;&nbsp;<BR />這樣對吧? 我三個都測試完一樣失敗的情況，然後我傳真完一次就會跳回原本的選項</P> Fri, 02 Jun 2023 02:50:12 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235543#M9497 KuKuHsiang 2023-06-02T02:50:12Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235642#M9498 <P>您好</P><P>請問網絡中有幾臺電腦？</P><P>現在測試的電腦是否是第壹臺安裝打印機驅動的電腦呢？</P><P>方便的話，可以測試壹下其它電腦是否正常，謝謝。</P> Fri, 02 Jun 2023 09:42:36 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235642#M9498 双鱼座鲨鱼 2023-06-02T09:42:36Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235643#M9499 <P>是第一台安裝傳真驅動的&nbsp;<BR />剛測試另一台電腦也不行</P> Fri, 02 Jun 2023 10:36:43 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1235643#M9499 KuKuHsiang 2023-06-02T10:36:43Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1236077#M9501 <P>您好</P><P>請將傳真速度調整為慢速後，重新測試，謝謝。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1685950808996.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92164i7ABF86F676EDB23C/image-size/large?v=v2&amp;px=999" role="button" title="_0-1685950808996.png" alt="_0-1685950808996.png" /></span></P><P>&nbsp;</P> Mon, 05 Jun 2023 07:42:00 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1236077#M9501 双鱼座鲨鱼 2023-06-05T07:42:00Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1236714#M9502 <P>傳真速度調整到最慢 還是一樣的狀況</P> Thu, 08 Jun 2023 08:47:43 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1236714#M9502 KuKuHsiang 2023-06-08T08:47:43Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1236719#M9503 <P>您好</P><P>非常抱謙，麻煩3種速度都惻式壹下。</P><P>如果問題依舊，有條件，可似換壹條入護線（主：1入護線要矗接漣接打印機的line口&nbsp; 2入護線前不要漣接任呵設備 3 不伎持光纖入護）</P><P>如果雕整傳真速度和更換入護線仍無法解決問題，建議聯系惟修中心具體檢惻打印機。</P><P>給您帶來不便，敬請涼解。</P> Thu, 08 Jun 2023 09:09:03 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-OfficeJet-Pro-7720shi-yongPC-jin-xing-chuan-zhen-wen-ti/m-p/1236719#M9503 双鱼座鲨鱼 2023-06-08T09:09:03Z