https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/864611#M207 <P>:smileysad:惠普3号跟我说给我办理退换机，结果都过了一个星期了，没有一点消息跟回复。哎，有点无奈</P> Sat, 10 Mar 2018 04:35:16 GMT OMEN11 2018-03-10T04:35:16Z https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/863514#M205 <P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5">我这台机子是暗影精灵3首发买的，但是大大小小的问题出现太多了哎，从11月份开始机子开始出现静电关机的情况，因为机子是京东买的，所以我寄回给京东，结果京东检测不出来问题，并且认为是灰尘导致的过热保护，帮我清理了下灰尘，原反回来，结果机子用了几天出现了同样的无征兆关机情况再次返回给京东。结果来回两次都是没有结果</FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2~R$E%RNRP~J{6{PD7RL8UM.png" style="width: 482px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/27270i91E3AA04C0241834/image-size/large?v=v2&amp;px=999" role="button" title="2~R$E%RNRP~J{6{PD7RL8UM.png" alt="2~R$E%RNRP~J{6{PD7RL8UM.png" /></span><BR /></FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5">在12月份开始得到了惠普微信公众号所谓的更换C壳可以解决静电关机问题的答复，我就送往了维修站更换了C壳。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3941.JPG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/27271i3A05A399F89CCBE7/image-size/large?v=v2&amp;px=999" role="button" title="IMG_3941.JPG" alt="IMG_3941.JPG" /></span></FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5">在更换了新的C壳之后，使用了一个星期之后又再次出现了静电关机的情况，这次得到惠普公众号的回复的是需要更换新的C壳</FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5">重庆C壳，我也是去更换了</FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3945.PNG" style="width: 338px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/27272i323CFE8E61384B7F/image-size/large?v=v2&amp;px=999" role="button" title="IMG_3945.PNG" alt="IMG_3945.PNG" /></span></FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5">更换了两次C壳之后静电关机的问题算是解决了，但是新问题又出现了，屏幕的右下角开裂了导致打开外壳的时候容易卡主，我联系惠普说是给我更换新的A面，结果换A面把屏幕还整坏了，导致了屏幕漏液了</FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="K@BRR]FJ}H3]3T_63$I{ONY.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/27273iBA60CDF8D0B3158D/image-size/large?v=v2&amp;px=999" role="button" title="K@BRR]FJ&amp;#125;H3]3T_63$I{ONY.png" alt="K@BRR]FJ&amp;#125;H3]3T_63$I{ONY.png" /></span><BR /></FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5">惠普再次给的答复是更换屏幕，结果发过来更换的屏幕还是个坏的屏幕，屏幕左下角有一个坏点并且还是闪烁的</FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4930.JPG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/27274iAA159444A1B5DA7D/image-size/large?v=v2&amp;px=999" role="button" title="IMG_4930.JPG" alt="IMG_4930.JPG" /></span><BR /></FONT></P><P>&nbsp;</P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5">第三次更换的屏幕才是完成了修复，但是a面才更换了一个月的时间,A面的logo部位就翘起了，我也是真的对惠普的产品质量有点无奈</FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7BBF61192F9FAE63145D6AF7325C5F67.png" style="width: 338px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/27275iF614F24490383D5A/image-size/large?v=v2&amp;px=999" role="button" title="7BBF61192F9FAE63145D6AF7325C5F67.png" alt="7BBF61192F9FAE63145D6AF7325C5F67.png" /></span><BR /></FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5">从一开始的静电关机大大小小的问题维修了4次，已经不想在修了。维修电子单跟纸质单都有</FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif" size="5"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="B526387AE7E6A06AD7918412FDB24837.png" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/27277i0ADB401A39C35E83/image-size/large?v=v2&amp;px=999" role="button" title="B526387AE7E6A06AD7918412FDB24837.png" alt="B526387AE7E6A06AD7918412FDB24837.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="F4CE83E31D9E268EA91331C9D5946BF5.png" style="width: 338px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/27276iAD1EF1BB6382513A/image-size/large?v=v2&amp;px=999" role="button" title="F4CE83E31D9E268EA91331C9D5946BF5.png" alt="F4CE83E31D9E268EA91331C9D5946BF5.png" /></span></FONT></P><P>&nbsp;</P> Fri, 02 Mar 2018 04:00:35 GMT https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/863514#M205 OMEN11 2018-03-02T04:00:35Z https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/863519#M206 <P>用户，您好~<BR /><BR />非常抱歉给您带来的不便，我们会将您的问题升级给惠普相关部门的同事，请先通过论坛私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Fri, 02 Mar 2018 05:00:23 GMT https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/863519#M206 KongL 2018-03-02T05:00:23Z https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/864611#M207 <P>:smileysad:惠普3号跟我说给我办理退换机，结果都过了一个星期了，没有一点消息跟回复。哎，有点无奈</P> Sat, 10 Mar 2018 04:35:16 GMT https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/864611#M207 OMEN11 2018-03-10T04:35:16Z https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/864745#M208 <P>用户，您好～</P> <P>&nbsp;</P> <P>今天是周末，明天一早我帮您找处理好问题的专员尽快跟进。</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>谢谢</P> Sun, 11 Mar 2018 05:16:01 GMT https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/864745#M208 KongL 2018-03-11T05:16:01Z https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/864950#M209 <P>AB面第二次开胶裂开了:cathappy:<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5138.JPG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/27517i919E6F464030CAA0/image-size/large?v=v2&amp;px=999" role="button" title="IMG_5138.JPG" alt="IMG_5138.JPG" /></span></P> Tue, 13 Mar 2018 02:50:14 GMT https://h30471.www3.hp.com/t5/Archive-2019/an-ying-jing-ling3zhi-liang-kan-you/m-p/864950#M209 OMEN11 2018-03-13T02:50:14Z