https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837586#M1385 <P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24064i13F338A9A94FDB71/image-size/medium?v=1.0&amp;px=-1" border="0" alt="QQ截图20170820174450.png" title="QQ截图20170820174450.png" /></P> Sun, 20 Aug 2017 09:57:46 GMT fei-sh 2017-08-20T09:57:46Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837583#M1383 <P><EM><STRONG><FONT size="4"><SPAN>感谢管理员的支持工作，在售后更换了新电池，希望研发部尽快找到电池鼓包的原因，给广大消费者一个交代。</SPAN></FONT></STRONG></EM></P><P>&nbsp;</P><P><FONT size="4">2016年6月，从惠普微信官网订购的<STRONG>第一批暗影2</STRONG>，如今2017年8月份，已经过了一年质保了。</FONT><BR /><FONT size="4">今天拆机清灰，发现<STRONG>电池鼓包</STRONG>了。不知道再用下去会不会爆炸？</FONT><BR /><FONT size="4">平时使用电脑基本上都是接上电源适配器的，很少独自使用电池。</FONT><BR /><FONT size="4">年初的时候，发现笔记本C面触摸板上部有些鼓起来了，笔记本合盖的时候，会顶到屏幕，屏幕上还摩擦出了一道痕迹，擦都擦不掉，当时不知道什么原因。现在终于知道，原来是电池鼓起来了造成触摸板突起，摩擦到了屏幕。</FONT><BR /><FONT size="4">虽然电池使用起来有损耗，但是不应该发生如此严重的鼓包事件，这是电池本身质量有问题。</FONT><BR /><FONT size="4">这问题不是我一个人的个例，网上百度搜一搜“暗影精灵2电池鼓包”，有很多与我一样的情况：</FONT></P><P><A href="http://tieba.baidu.com/p/5220678231" target="_blank">http://tieba.baidu.com/p/5220678231</A></P><P><A href="http://tieba.baidu.com/p/5195290803" target="_blank">http://tieba.baidu.com/p/5195290803</A></P><P><A href="http://tieba.baidu.com/p/5157607994" target="_blank">http://tieba.baidu.com/p/5157607994</A></P><P><A href="http://tieba.baidu.com/p/5157051863" target="_blank">http://tieba.baidu.com/p/5157051863</A></P><P><A href="http://tieba.baidu.com/p/5257306835" target="_blank">http://tieba.baidu.com/p/5257306835</A></P><P><A href="http://tieba.baidu.com/p/5202849930" target="_blank">http://tieba.baidu.com/p/5202849930</A></P><P><A href="http://tieba.baidu.com/p/5084628852" target="_blank">http://tieba.baidu.com/p/5084628852</A></P><P><A href="http://tieba.baidu.com/p/5153907799" target="_blank">http://tieba.baidu.com/p/5153907799</A></P><P><A href="https://tieba.baidu.com/p/5278253117" target="_blank">https://tieba.baidu.com/p/5278253117</A></P><P><A href="https://tieba.baidu.com/p/5267737076" target="_blank">https://tieba.baidu.com/p/5267737076</A></P><P><A href="http://tieba.baidu.com/p/5266899283" target="_blank">http://tieba.baidu.com/p/5266899283</A></P><P><FONT size="4" color="#FF0000"><STRONG>希望惠普公司本着对广大消费者负责任的态度，免费更换或召回有质量问题的笔记本电池，</STRONG></FONT></P><P><FONT size="4" color="#FF0000"><STRONG>否则，若发生电池起火等严重危及消费者的事件，那时候就来不及了。</STRONG></FONT></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20170820_141837.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24060i4211261C35E119BD/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20170820_141837.jpg" alt="IMG_20170820_141837.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20170820_141857_看图王.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24061i73A22A99D3CFC008/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20170820_141857_看图王.jpg" alt="IMG_20170820_141857_看图王.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20170820_162722_看图王.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24063i592CB390366626CF/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20170820_162722_看图王.jpg" alt="IMG_20170820_162722_看图王.jpg" /></span></P><P>&nbsp;</P> Fri, 22 Sep 2017 11:26:40 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837583#M1383 fei-sh 2017-09-22T11:26:40Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837584#M1384 <P>超过保修期，管理员转有关部门处理吧。</P> Sun, 20 Aug 2017 09:39:10 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837584#M1384 AliaW 2017-08-20T09:39:10Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837586#M1385 <P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24064i13F338A9A94FDB71/image-size/medium?v=1.0&amp;px=-1" border="0" alt="QQ截图20170820174450.png" title="QQ截图20170820174450.png" /></P> Sun, 20 Aug 2017 09:57:46 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837586#M1385 fei-sh 2017-08-20T09:57:46Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837597#M1386 <P>可以拆掉电池使用。</P> Sun, 20 Aug 2017 13:13:17 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837597#M1386 548851818 2017-08-20T13:13:17Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837616#M1387 <P>嗯，拆掉电池，那就失去笔记本本身的便携性功能了。</P><P>还烦请您上报一下此问题吧。</P><P>因为这不是个例，确实有很多人发现了，<SPAN>不拆机的根本看不到。</SPAN></P> Sun, 20 Aug 2017 15:13:56 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837616#M1387 fei-sh 2017-08-20T15:13:56Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837653#M1388 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/103920">@fei-sh</a> 已写：<BR /> <P>嗯，拆掉电池，那就失去笔记本本身的便携性功能了。</P> <P>还烦请您上报一下此问题吧。</P> <P>因为这不是个例，确实有很多人发现了，<SPAN>不拆机的根本看不到。</SPAN></P> <HR /></BLOCKQUOTE> <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/103920">@fei-sh</a> 您好~</P> <P>&nbsp;</P> <P>感谢您的反馈，我们已将此问题升级到相关部门。请通过论坛私信发送给我您的电话联系方式，稍后我们会和您联系。</P> <P>&nbsp;</P> <P>谢谢</P> Mon, 21 Aug 2017 01:39:36 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837653#M1388 KongL 2017-08-21T01:39:36Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837733#M1389 <P>私信你了</P> Mon, 21 Aug 2017 09:57:34 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837733#M1389 fei-sh 2017-08-21T09:57:34Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837734#M1390 收到～ Mon, 21 Aug 2017 10:15:17 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/837734#M1390 KongL 2017-08-21T10:15:17Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/838356#M1391 <P>我也是第一批买的，跟你一样的情况，电池拆下来了，售后说过保了，换电池自己掏钱。屏幕也是被触摸板边缘积压的有痕迹了！</P> Sat, 26 Aug 2017 06:26:26 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/838356#M1391 likitao 2017-08-26T06:26:26Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/838372#M1392 <P>你有没有反馈一下，这样的情况</P> Sat, 26 Aug 2017 12:24:35 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/838372#M1392 fei-sh 2017-08-26T12:24:35Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/839817#M1393 我也这样的情况，也是鼓包向暗影精灵贴吧管家反应了，不理人 Thu, 07 Sep 2017 14:53:09 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/839817#M1393 cxk 2017-09-07T14:53:09Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/839818#M1394 我也是同样情况电池鼓包，你们打算怎么处理呢 Thu, 07 Sep 2017 14:54:49 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/839818#M1394 cxk 2017-09-07T14:54:49Z https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/839848#M1395 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/104489">@cxk</a> 您好～</P> <P>&nbsp;</P> <P>请参考下面帖子里专家的建议，谢谢～</P> <P>&nbsp;</P> <P><A href="https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling2dian-chi-gu-bao/m-p/834981/highlight/true#M6565" target="_blank">https://h30471.www3.hp.com/t5/you-xi-ben/hui-pu-an-ying-jing-ling2dian-chi-gu-bao/m-p/834981/highlig...</A></P> <P>&nbsp;</P> Fri, 08 Sep 2017 02:01:14 GMT https://h30471.www3.hp.com/t5/Archive-2020/di-yi-pi-de-an-ying-jing-ling2dai-dian-chi-gu-bao-le-yi-jie-jue/m-p/839848#M1395 KongL 2017-09-08T02:01:14Z