https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/885846#M1710 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20180803173423.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/30393i4833709B4C75EA7F/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20180803173423.png" alt="微信截图_20180803173423.png" /></span></P><P>收到邮件让我下载这个软件，之前电脑里就有啊，电脑都送到售后了，重点是配件申请的太慢了，放在售后那么长时间就为了等配件，还不如先让我用着，等配件到了再送过去</P> Fri, 03 Aug 2018 09:36:50 GMT 天火 2018-08-03T09:36:50Z https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/885800#M1707 <P>HP Envy X360 13-ag0007au扬声器破音，到售后更换扬声器，7月27日送到售后，截至今日收到的回复要更换两个扬声器，其中一个要到8月15才能出库，另外一个还未确定时间，正在补库，换个配件难道要我等一两个月，售后还要求必须把电脑放在那，就不能等配件到了再送过去。</P><P>偌大的惠普中国申请个配件要那么久？气人</P><P>公众号上连个进度更新也没有，打电话都是说反馈，反馈，没一个解决问题的</P> Fri, 03 Aug 2018 05:51:33 GMT https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/885800#M1707 天火 2018-08-03T05:51:33Z https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/885807#M1708 <P>用户，您好~<BR /><BR />非常抱歉给您带来的不便，我们会将您的问题升级给惠普相关部门的同事，请先通过论坛私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Fri, 03 Aug 2018 06:24:29 GMT https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/885807#M1708 KongL 2018-08-03T06:24:29Z https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/885832#M1709 <P>很正常，有些配件确实需要等段时间才能配齐。耐心等吧。</P> Fri, 03 Aug 2018 08:46:38 GMT https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/885832#M1709 HUPH 2018-08-03T08:46:38Z https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/885846#M1710 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20180803173423.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/30393i4833709B4C75EA7F/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20180803173423.png" alt="微信截图_20180803173423.png" /></span></P><P>收到邮件让我下载这个软件，之前电脑里就有啊，电脑都送到售后了，重点是配件申请的太慢了，放在售后那么长时间就为了等配件，还不如先让我用着，等配件到了再送过去</P> Fri, 03 Aug 2018 09:36:50 GMT https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/885846#M1710 天火 2018-08-03T09:36:50Z https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/886046#M1711 反馈，反馈后呢，没有任何回复，还是无休止的等待 Sun, 05 Aug 2018 16:30:53 GMT https://h30471.www3.hp.com/t5/Archive-2020/shou-hou-huan-ge-pei-jian-xu-yao-duo-zhang-shi-jian/m-p/886046#M1711 天火 2018-08-05T16:30:53Z