https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915212#M2412 <P>用户，您好~<BR /><BR />非常抱歉给您带来的不便，我们会将您的问题升级给惠普相关部门的同事，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Sun, 10 Mar 2019 14:09:08 GMT KongL 2019-03-10T14:09:08Z https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915193#M2411 <P>今天去惠普金牌售后清灰，拆开后盖发现，电池开始鼓包了，这才一年刚出头，而且此类型好多同样的情况。官方售后说电池只保一年，换电池要自己掏钱。刚才看了一下论坛，好多类似的情况，有些人甚至后盖都变形了，看起来不是个例，是通病了，<SPAN>花7000块钱买个有缺陷的产品谁都不好受</SPAN>，惠普官方有没有什么补偿措施？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20190310174713.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/35150i87055A4A6FDFDDDA/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20190310174713.png" alt="微信截图_20190310174713.png" /></span></P> Sun, 10 Mar 2019 09:48:11 GMT https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915193#M2411 ketchup 2019-03-10T09:48:11Z https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915212#M2412 <P>用户，您好~<BR /><BR />非常抱歉给您带来的不便，我们会将您的问题升级给惠普相关部门的同事，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Sun, 10 Mar 2019 14:09:08 GMT https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915212#M2412 KongL 2019-03-10T14:09:08Z https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915262#M2413 <P>已经私信给您了，</P><P>&nbsp;</P><P>序列号后四位3QXX</P> Mon, 11 Mar 2019 02:33:00 GMT https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915262#M2413 ketchup 2019-03-11T02:33:00Z https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915316#M2414 <P>您好，</P><P>&nbsp;</P><P>还有另一个问题，这个型号的主板BIOS 可不可以更新电池保护选项，只允许充电到80%这种功能？</P> Mon, 11 Mar 2019 06:07:24 GMT https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915316#M2414 ketchup 2019-03-11T06:07:24Z https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915453#M2415 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/121879">@ketchup</a>&nbsp; 已写:<BR /> <P>已经私信给您了，</P> <P>&nbsp;</P> <P>序列号后四位3QXX</P> <HR /></BLOCKQUOTE> <P>用户，您好~<BR /><BR />我这边已帮您反馈，之后会有专员与您联系，请耐心等待。<BR /><BR />谢谢</P> Tue, 12 Mar 2019 01:06:11 GMT https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/915453#M2415 KongL 2019-03-12T01:06:11Z https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/916858#M2416 <P>您好，目前还没有惠普的相关人员联系我，我的联系方式和序列号也已经私信留给你了，请问有什么最新进展吗？</P> Wed, 20 Mar 2019 14:23:18 GMT https://h30471.www3.hp.com/t5/Archive-2020/HP-ENVY-13-ad105tx-dian-chi-gu-bao/m-p/916858#M2416 ketchup 2019-03-20T14:23:18Z