https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919449#M2510 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/122901">@paradise_ftr</a>&nbsp; 已写:<BR /> <P><A href="https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling2Plus-de-dian-chi-gu-bao-wen-ti-hai-shi-liang-tai/m-p/913656/highlight/true#M18611" target="_blank" rel="noopener">https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling2Plus-de-dian-chi-gu-bao-wen-ti-hai-shi-liang-tai/m-p/913656/highlight/true#M18611</A></P> <P>&nbsp;</P> <P>这个帖子里说的已经申请免费更换了，而且有给免费更换的。并且，这是惠普产品质量问题，不是我自己用坏的。还不知道有没有安全隐患，难道不应该给更换吗？</P> <HR /></BLOCKQUOTE> <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/122901">@paradise_ftr</a>&nbsp; &nbsp;您好~</P> <P>&nbsp;</P> <P>我之前已经帮您的问题升级给我们专员了？没有接到电话吗？</P> <P>&nbsp;</P> Wed, 10 Apr 2019 05:34:55 GMT KongL 2019-04-10T05:34:55Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919008#M2506 <P>2017年1月1日买的电脑。去年十月份发现电脑盖不严了。没当回事，以为是转轴有问题。几个月过去了，外壳都块胀破了，严重影响触控板使用，才发现是电池鼓包的问题。由于BIOS的电池保护有问题。联系客服说已经过保了。不给免费更换。但我看社区里边很多这样的问题，也有过保的给解决了。这属于惠普产品的问题，难道不给解决吗？我就想知道为什么让我自己花钱为惠普产品的质量买单？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20190408143739.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/35717i59F61377E3048167/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20190408143739.jpg" alt="微信图片_20190408143739.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20190408143745.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/35718i4C518494B70C5086/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20190408143745.jpg" alt="微信图片_20190408143745.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20190408143748.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/35719i9F51723E5CDDE257/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20190408143748.jpg" alt="微信图片_20190408143748.jpg" /></span></P> Mon, 08 Apr 2019 06:39:56 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919008#M2506 paradise_ftr 2019-04-08T06:39:56Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919030#M2507 <P>用户，您好~<BR /><BR />非常抱歉给您带来的不便，我们会将您的问题升级给惠普相关部门的同事，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Mon, 08 Apr 2019 07:33:11 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919030#M2507 KongL 2019-04-08T07:33:11Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919311#M2508 <P>问题是过保了呀，在保有郑策给换的，过保就得自己换了。</P> Tue, 09 Apr 2019 09:23:35 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919311#M2508 长春藤ze 2019-04-09T09:23:35Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919319#M2509 <P><A href="https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling2Plus-de-dian-chi-gu-bao-wen-ti-hai-shi-liang-tai/m-p/913656/highlight/true#M18611" target="_blank">https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling2Plus-de-dian-chi-gu-bao-wen-ti-hai-shi-liang-tai/m-p/913656/highlight/true#M18611</A></P><P>&nbsp;</P><P>这个帖子里说的已经申请免费更换了，而且有给免费更换的。并且，这是惠普产品质量问题，不是我自己用坏的。还不知道有没有安全隐患，难道不应该给更换吗？</P> Tue, 09 Apr 2019 09:43:38 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919319#M2509 paradise_ftr 2019-04-09T09:43:38Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919449#M2510 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/122901">@paradise_ftr</a>&nbsp; 已写:<BR /> <P><A href="https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling2Plus-de-dian-chi-gu-bao-wen-ti-hai-shi-liang-tai/m-p/913656/highlight/true#M18611" target="_blank" rel="noopener">https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling2Plus-de-dian-chi-gu-bao-wen-ti-hai-shi-liang-tai/m-p/913656/highlight/true#M18611</A></P> <P>&nbsp;</P> <P>这个帖子里说的已经申请免费更换了，而且有给免费更换的。并且，这是惠普产品质量问题，不是我自己用坏的。还不知道有没有安全隐患，难道不应该给更换吗？</P> <HR /></BLOCKQUOTE> <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/122901">@paradise_ftr</a>&nbsp; &nbsp;您好~</P> <P>&nbsp;</P> <P>我之前已经帮您的问题升级给我们专员了？没有接到电话吗？</P> <P>&nbsp;</P> Wed, 10 Apr 2019 05:34:55 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2p-dian-chi-gu-bao-yan-zhong-ying-xiang-chu-kong-ban-shi-yong/m-p/919449#M2510 KongL 2019-04-10T05:34:55Z