https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/925612#M2734 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a8243e1d66d4261c30be27023575e7e.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36730i2A0B9953C0FA1134/image-size/large?v=v2&amp;px=999" role="button" title="a8243e1d66d4261c30be27023575e7e.png" alt="a8243e1d66d4261c30be27023575e7e.png" /></span>大家可以评评理，我发的帖子带一个脏字了？我只是陈述事实过程！还标记我垃圾帖！！！</P> Wed, 29 May 2019 05:57:52 GMT secret 2019-05-29T05:57:52Z https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/924290#M2729 <P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; 惠普辣鸡质量！！！辣鸡售后！！！一生黑了！！！</P><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; 今年4月底买的19年4月新款envy13 aq0011tx，到手后发现<STRONG>屏幕质量与此前我在实体店看到的不符，这台屏幕像素点很明显、颗粒感重、屏幕模糊、亮度不均</STRONG>。</P><P>&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 因此我5月5日前往上海惠普官方服务中心虹口店送检，工作人员承诺3-5天给我答复，但这之间一直没有联系我。我在此后送检后7日内亲自打了4次以上电话询问，先告知我“硬件没问题，不同厂家的屏幕就是质量有别”。但5.15工作人员在对比了另一台envy系列电脑后，说给我换整屏（应该是工程师确实观察到了有差异，才申请的）。5月17日现场另一名工作人员给我<STRONG>换屏后，不仅老问题没解决，还出现了屏幕两侧白光的新问题（正常机器没有）</STRONG>，此时工作人员告知可能屏幕出厂有问题，或电脑有其他问题要留下来继续检测。但到了5月20日却依然告诉我硬件没问题，反映到客户关系部，人还说可能是我的眼睛观察有问题（what？？？）有这样的吗？？？</P><P>&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 但是！！！这台电脑的屏幕有肉眼可见的异常，我的同事们看了均表示很明显，拿到上海的惠普实体店一对比，工作人员表示我的电脑屏幕一看就不正常。这极有可能是台残次品，中奖被我买到了，想问一下为什么如此明显异常的电脑，工程师却检测不出任何问题，难道惠普电脑质量标准已经沦落到如此低下、出厂检查不严格的地步了吗？这给我带来了极大的麻烦。新电脑出现这样的问题，我不能接受这台与商场展示品极为不符、质量有隐患的电脑。我要上12315投诉了</P><P>&nbsp;</P> Mon, 20 May 2019 13:33:35 GMT https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/924290#M2729 西莫 2019-05-20T13:33:35Z https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/924361#M2730 <P>@KKongL</P> Tue, 21 May 2019 01:21:23 GMT https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/924361#M2730 y2kim 2019-05-21T01:21:23Z https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/924375#M2731 <P>用户，您好~<BR /><BR />非常抱歉给您带来的不便，我们会将您的问题升级给惠普相关部门的同事，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Tue, 21 May 2019 01:30:33 GMT https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/924375#M2731 KongL 2019-05-21T01:30:33Z https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/924470#M2732 <P>对这个很难判断每个人对屏幕的感觉不一样。既然给你换过，如果还有问题继续联系售后解决吧。</P> Tue, 21 May 2019 09:42:49 GMT https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/924470#M2732 HUPH 2019-05-21T09:42:49Z https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/925609#M2733 <P>我也出现类似你的问题，我是屏幕发黄，也是到那个什么关系部，根本不管。而且发现刚才发的投诉帖也不见了。</P> Wed, 29 May 2019 05:49:43 GMT https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/925609#M2733 secret 2019-05-29T05:49:43Z https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/925612#M2734 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a8243e1d66d4261c30be27023575e7e.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36730i2A0B9953C0FA1134/image-size/large?v=v2&amp;px=999" role="button" title="a8243e1d66d4261c30be27023575e7e.png" alt="a8243e1d66d4261c30be27023575e7e.png" /></span>大家可以评评理，我发的帖子带一个脏字了？我只是陈述事实过程！还标记我垃圾帖！！！</P> Wed, 29 May 2019 05:57:52 GMT https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/925612#M2734 secret 2019-05-29T05:57:52Z https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/925616#M2735 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/124515">@secret</a>&nbsp; 已写:<BR /> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a8243e1d66d4261c30be27023575e7e.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36730i2A0B9953C0FA1134/image-size/large?v=v2&amp;px=999" role="button" title="a8243e1d66d4261c30be27023575e7e.png" alt="a8243e1d66d4261c30be27023575e7e.png" /></span>大家可以评评理，我发的帖子带一个脏字了？我只是陈述事实过程！还标记我垃圾帖！！！</P> <HR /></BLOCKQUOTE> <P>抱歉，应该是我们系统过滤器筛的问题，我们会尽快去修复。您的帖子已经被移回来了，请查看~</P> <P><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13ping-mu-yan-se-you-wen-ti-shou-hou-yi-ge-yue-wu-fa-jie-jue/m-p/925597/highlight/false#M394714" target="_blank">https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13ping-mu-yan-se-you-wen-ti-shou-hou-yi-ge-yue-wu-fa-jie-jue/m-p/925597/highlight/false#M394714</A></P> <P>&nbsp;</P> Wed, 29 May 2019 06:04:59 GMT https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/925616#M2735 KongL 2019-05-29T06:04:59Z https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/925663#M2736 <P>我的屏幕异常但他们的检测系统就是检测不出硬件，这只能说明他们的品控有问题，质量标准太低。一开始我是要求换机的，后来投诉了直接退款了，你看下我给你发的私信。</P> Wed, 29 May 2019 07:30:58 GMT https://h30471.www3.hp.com/t5/Archive-2020/la-ji-ping-mu-la-ji-shou-hou-jian-ce-bu-dao-ying-jian-wen-ti-dan-ping-mu-ke-li-gan-liang-du-bu-ping-heng-wen-ti-zhen-zhen-shi-rou-yan-ke-jian-shou-hou-ju-jue-huan-ji/m-p/925663#M2736 西莫 2019-05-29T07:30:58Z