https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927248#M2852 <P>惠普继续玩消失。</P> Tue, 11 Jun 2019 02:25:37 GMT Daytr 2019-06-11T02:25:37Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/926682#M2848 <P><SPAN>我的电脑于2016年5月23号购买，买以后一直正常使用。最近发现电脑电池出现了鼓包，并且已经十分明显了，我向微信客服反映，客服说让我去售后检测，我去售后以后维修人员看都没看就说是电脑过保了不给保修。然后微信客服一直说电池鼓包不存在问题，是正常现象，如果我担心的话就让我出钱买惠普的电池更换。 首先这个问题是因为官方的BIOS出现问题导致的，这个官方已经承认了，惠普的原因出现了这个故障，然后让用户出钱解决，这个合理吗？ 其次这个问题并不是我一个用户的个例，网上很多用户都说明出现了这个问题，已经有用户过保了依旧免费更换的案例了，怎么我的电脑就一直说不给更换，区别对待客户吗？ 我希望惠普能够正视这个问题，不要掩耳盗铃，希望收到一个满意的惠普。不要让用户寒心</SPAN></P> Thu, 06 Jun 2019 03:49:59 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/926682#M2848 Daytr 2019-06-06T03:49:59Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/926723#M2849 <P>我看免费更换的用户是在购买两年的时间内可以更换，你这个超过时间了</P> Thu, 06 Jun 2019 07:32:46 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/926723#M2849 shine520 2019-06-06T07:32:46Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/926724#M2850 免费更换是在去年，即使过了两年了也给免费更换了，但是到了19年，惠普看出问题的人太多就统一不给更换了。现在重点不是免费更换的问题，是惠普用三包过期的借口来掩饰他们出售劣质产品的实际问题。为了省点电池费，至于吗？非要等到哪天电池爆炸了来付了赔偿费？可能赔偿费比较省钱吧！ Thu, 06 Jun 2019 07:44:58 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/926724#M2850 Daytr 2019-06-06T07:44:58Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/926860#M2851 <P>惠普是不是真的计划忽视这个事，等哪天爆炸了再说？</P> Sat, 08 Jun 2019 03:44:55 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/926860#M2851 Daytr 2019-06-08T03:44:55Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927248#M2852 <P>惠普继续玩消失。</P> Tue, 11 Jun 2019 02:25:37 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927248#M2852 Daytr 2019-06-11T02:25:37Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927321#M2853 <P>用户，您好~<BR /><BR />非常抱歉给您带来的不便，我会将您的问题升级给我们专员帮忙处理，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Tue, 11 Jun 2019 09:09:41 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927321#M2853 KongL 2019-06-11T09:09:41Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927326#M2854 <P>怎么发私信</P> Tue, 11 Jun 2019 09:19:18 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927326#M2854 Daytr 2019-06-11T09:19:18Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927327#M2855 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/124770">@Daytr</a>&nbsp; 已写:<BR /> <P>怎么发私信</P> <HR /></BLOCKQUOTE> <P>请看这个链接：<A href="https://h30471.www3.hp.com/t5/shi-yong-shuo-ming/lun-tan-si-xin-gong-neng-he-guan-li/td-p/98681" target="_blank">https://h30471.www3.hp.com/t5/shi-yong-shuo-ming/lun-tan-si-xin-gong-neng-he-guan-li/td-p/98681</A></P> Tue, 11 Jun 2019 09:23:57 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927327#M2855 KongL 2019-06-11T09:23:57Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927328#M2856 <P>私信已发送，请查收</P> Tue, 11 Jun 2019 09:24:59 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927328#M2856 Daytr 2019-06-11T09:24:59Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927715#M2857 <P>&nbsp;信息留给你们几天了，回复呢？这就是你们这是统计问题还是解决问题？继续当个瞎子？</P> Thu, 13 Jun 2019 23:31:59 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927715#M2857 Daytr 2019-06-13T23:31:59Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927741#M2858 对于惠普来说，这不很正常，我一个笔记本，一年了都没给管，各种拖，呵呵 Fri, 14 Jun 2019 01:50:30 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927741#M2858 吴昊 2019-06-14T01:50:30Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927821#M2859 <P>今天下午收到电话，还是使用两年到期不给更换的借口。这电池这么大的鼓包说是没有任何问题，是合格产品。我很无语啊</P> Fri, 14 Jun 2019 08:38:58 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927821#M2859 Daytr 2019-06-14T08:38:58Z https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927822#M2860 <P>一个星期收到电话，速度挺快啊</P> Fri, 14 Jun 2019 08:39:22 GMT https://h30471.www3.hp.com/t5/Archive-2020/an-ying-jing-ling2plus-dian-chi-yan-zhong-gu-bao-ke-fu-yi-guo-bao-wu-tian-wei-you-bu-gei-geng-huan/m-p/927822#M2860 Daytr 2019-06-14T08:39:22Z