https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933926#M2929 已投诉315，希望315能给消费者一个公道！ Tue, 30 Jul 2019 06:51:21 GMT a898350515 2019-07-30T06:51:21Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933536#M2920 <P>我的电脑在7月19日早上突然无法开机，电源指示灯也不亮，按照工程师的方法都试了，依然不能解决。送至售后服务站，服务站工程师拆开电脑检查，说主板有划痕！，但我一直正常使用，压根就没拆过。工程师也觉得其他都没问题，说可以帮我反馈升级，由惠普上级部门判断能否维修，他不能决定。本以为能很快审批，而且我这电脑压根就没拆过，我就没想太多，那就等吧。没想到一等就是一个星期没结果！我不知道为什么我的主板上会有划痕，难道就因为我运气不好买到了惠普的残次品，我就要接受保修的风险？好好的电脑用了半年就坏了，我还要因为保修的事再烦恼一下，这就是惠普的金牌服务？</P> Sat, 27 Jul 2019 01:51:18 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933536#M2920 a898350515 2019-07-27T01:51:18Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933574#M2921 1 Sat, 27 Jul 2019 08:09:37 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933574#M2921 a898350515 2019-07-27T08:09:37Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933647#M2922 1 Sun, 28 Jul 2019 08:43:41 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933647#M2922 a898350515 2019-07-28T08:43:41Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933679#M2923 为什么我买到的产品拆开会有划痕？为什么你们导致的问题会让消费者的保修变得这么曲折而缓慢？ Sun, 28 Jul 2019 13:07:16 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933679#M2923 a898350515 2019-07-28T13:07:16Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933681#M2924 <P>用户，您好~<BR /><BR />非常抱歉给您带来的不便，我会将您的问题升级给惠普相关部门的同事帮忙核实处理，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Sun, 28 Jul 2019 14:39:57 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933681#M2924 KongL 2019-07-28T14:39:57Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933841#M2925 7月29日，问题依然未得到解决。电脑坏掉，保修受阻，处理时间长让人寒心。这台对电脑对于我简直是一场噩梦。一台残次品流入市场，对消费者的伤害是非常大的。每天未此烦心，真的烦，还有很多工作需要电脑上面的资料！！！！。 Mon, 29 Jul 2019 16:16:25 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933841#M2925 a898350515 2019-07-29T16:16:25Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933914#M2926 目前为止，没收到答复。 Tue, 30 Jul 2019 06:03:59 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933914#M2926 a898350515 2019-07-30T06:03:59Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933918#M2927 刚收到答复，惠普不提供保修，维修价格3000！，这家公司真的坑人，我从来没拆过的电脑，会出现划痕，还不给我提供保修！我真是佩服这家公司！只有通过315维权了！ Tue, 30 Jul 2019 06:28:43 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933918#M2927 a898350515 2019-07-30T06:28:43Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933923#M2928 惠普是一家完全不负责任，一有问题就无限放大，并推给消费者。生产问题产品，坑害消费者的公司。 Tue, 30 Jul 2019 06:39:24 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933923#M2928 a898350515 2019-07-30T06:39:24Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933926#M2929 已投诉315，希望315能给消费者一个公道！ Tue, 30 Jul 2019 06:51:21 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933926#M2929 a898350515 2019-07-30T06:51:21Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933929#M2930 我现在觉得工程师在检查途中，故意损坏电脑。为了赚取维修费，因为我当时没盯着他检查电脑！ Tue, 30 Jul 2019 07:01:28 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933929#M2930 a898350515 2019-07-30T07:01:28Z https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933940#M2931 我现在只能祈祷，我的主板没有被黑心售后，换成完全报废的主板。这家公司的人品，不能保证啊。 Tue, 30 Jul 2019 07:36:16 GMT https://h30471.www3.hp.com/t5/Archive-2020/dian-nao-wu-fa-kai-ji-shou-hou-jing-ran-xu-yao-shen-pi-guo-le-yi-ge-xing-qi-le-mei-you-ren-he-xiao-xi/m-p/933940#M2931 a898350515 2019-07-30T07:36:16Z