https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935954#M60318 <P>该机使用USB接口的键盘鼠标，因为开机经常自检显示“硬盘错误”，而检测后又显示“通过”；在重新安装操作系统后USB接口上的外色均无反应，请问：是否驱动没有安装好？</P> Wed, 14 Aug 2019 00:29:20 GMT 青灯蒲团 2019-08-14T00:29:20Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935954#M60318 <P>该机使用USB接口的键盘鼠标，因为开机经常自检显示“硬盘错误”，而检测后又显示“通过”；在重新安装操作系统后USB接口上的外色均无反应，请问：是否驱动没有安装好？</P> Wed, 14 Aug 2019 00:29:20 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935954#M60318 青灯蒲团 2019-08-14T00:29:20Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935960#M60320 <P>285 G3不支持windows 7，不提供相应驱动。<BR /><BR />了解更多<BR /><A href="https://support.hp.com/cn-zh/document/c05320706" target="_blank">https://support.hp.com/cn-zh/document/c05320706</A><BR /><BR /><A href="https://support.hp.com/cn-zh/document/c05342212" target="_blank">https://support.hp.com/cn-zh/document/c05342212</A><BR /><BR /><A href="https://support.hp.com/cn-zh/document/c05342218" target="_blank">https://support.hp.com/cn-zh/document/c05342218</A></P> Wed, 14 Aug 2019 01:27:51 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935960#M60320 y2kim 2019-08-14T01:27:51Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935973#M60321 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="商品详情介绍.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38416i5CD98D79D2352E35/image-size/large?v=v2&amp;px=999" role="button" title="商品详情介绍.PNG" alt="商品详情介绍.PNG" /></span></P><P>&nbsp;</P><P>商家提供的“商品介绍”上提示该CPU是支持Win7系统安装，他们也确实是这样做的；我是因为开机频繁提示“硬盘错误”才重新安装系统的哦。</P> Wed, 14 Aug 2019 01:45:17 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935973#M60321 青灯蒲团 2019-08-14T01:45:17Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935976#M60322 <P>机器现在用什么处理器<BR /><BR />285 G3应该都是7代处理器<BR /><BR />AMD PRO A6<BR />APU AMD PRO A6-9500 <FONT color="#ff0000"><STRONG>7Gen</STRONG></FONT> Dual Core 3.5GHz LGA 65W<BR />(Boost Clock 3.8GHz, 1MB L2 Cache, 2 cores)<BR /><BR />AMD PRO A8<BR />APU AMD PRO A8-9600 <STRONG><FONT color="#ff0000">7Gen</FONT></STRONG> Quad Core 3.1GHz LGA 65W<BR />(Boost Clock 3.4GHz, 2MB L2 Cache, 4 cores)<BR /><BR />AMD PRO A10<BR />APU AMD PRO A10-9700 <FONT color="#ff0000"><STRONG>7Gen</STRONG> </FONT>Quad Core 3.5GHz LGA 65W<BR />(Boost Clock 3.8GHz, 2MB L2 Cache, 4 cores)<BR /><BR />AMD PRO A12<BR />APU AMD PRO A12-9800 <STRONG><FONT color="#ff0000">7Gen</FONT></STRONG> Quad Core 3.8GHz LGA 65W<BR />(Boost Clock 4.2GHz, 2MB L2 Cache, 4 cores)</P> Wed, 14 Aug 2019 01:54:12 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935976#M60322 y2kim 2019-08-14T01:54:12Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935982#M60323 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="}P$41M5{[CSOO)F5)YK])$5.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38417i8672FFA772963520/image-size/large?v=v2&amp;px=999" role="button" title="&amp;#125;P$41M5{[CSOO)F5)YK])$5.png" alt="&amp;#125;P$41M5{[CSOO)F5)YK])$5.png" /></span></P> Wed, 14 Aug 2019 02:13:49 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935982#M60323 青灯蒲团 2019-08-14T02:13:49Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935990#M60324 <P>卖家自己有本事装windows 7，找卖家。</P><P>&nbsp;</P><P>惠普这边针对这个型号是没有windows 7支持的。</P> Wed, 14 Aug 2019 02:26:25 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/935990#M60324 y2kim 2019-08-14T02:26:25Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/936311#M60351 <P>惠普售后技术员刚才已经将系统换回win10的了，期望能够解决【开机自检时频繁发生“硬盘错误（3F1）的问题！</P> Sat, 17 Aug 2019 04:19:33 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/tai-shi-dian-nao-zhong-xin-an-zhuang-xi-tong-houUSB-jie-kou-wu-qu-dong/m-p/936311#M60351 青灯蒲团 2019-08-17T04:19:33Z