https://h30471.www3.hp.com/t5/tai-shi-dian-nao/ben-ren-gong-si-dian-naoHP-Prodesk-600-G4-mini-tai-shi-ji-dian-nao-shi-yong-guo-cheng-zhong-jing-chang-si-ji/m-p/950363#M61253 <P>本人公司电脑HP Prodesk 600 G4 mini台式机电脑 使用过程中经常死机 在未作任何处理的情况下就是不能使用</P><P>电脑卡死 只能重启</P><P>咨询微软官方 查看系统死机日志&nbsp; 提示系统多次的ACPI错误5&nbsp; &nbsp;导致在未使用电脑的情况 死机</P><P>建议更新BIOS&nbsp; &nbsp;这边在更新bios时候提示 固件刷新失败</P><P>希望能得到解决的方法谢谢</P> Fri, 29 Nov 2019 00:49:31 GMT jianjunliu 2019-11-29T00:49:31Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/ben-ren-gong-si-dian-naoHP-Prodesk-600-G4-mini-tai-shi-ji-dian-nao-shi-yong-guo-cheng-zhong-jing-chang-si-ji/m-p/950363#M61253 <P>本人公司电脑HP Prodesk 600 G4 mini台式机电脑 使用过程中经常死机 在未作任何处理的情况下就是不能使用</P><P>电脑卡死 只能重启</P><P>咨询微软官方 查看系统死机日志&nbsp; 提示系统多次的ACPI错误5&nbsp; &nbsp;导致在未使用电脑的情况 死机</P><P>建议更新BIOS&nbsp; &nbsp;这边在更新bios时候提示 固件刷新失败</P><P>希望能得到解决的方法谢谢</P> Fri, 29 Nov 2019 00:49:31 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/ben-ren-gong-si-dian-naoHP-Prodesk-600-G4-mini-tai-shi-ji-dian-nao-shi-yong-guo-cheng-zhong-jing-chang-si-ji/m-p/950363#M61253 jianjunliu 2019-11-29T00:49:31Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/ben-ren-gong-si-dian-naoHP-Prodesk-600-G4-mini-tai-shi-ji-dian-nao-shi-yong-guo-cheng-zhong-jing-chang-si-ji/m-p/950390#M61255 <P>系统中</P><P>开始菜单搜索“系统信息”<BR />打开系统信息程序窗口<BR />看右边<BR />系统版本号 10.0.1xxxx<BR />系统SKU<BR />看BIOS版本/日期<BR />看BIOS 模式<BR />看安全启动状态</P><P>&nbsp;</P><P>硬件方面，做硬件检测</P><P>&nbsp;</P><P>开机按F2<BR />看到这样的画面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05344835" style="width: 522px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36489iDE220A0A40DF076D/image-size/large?v=v2&amp;px=999" role="button" title="c05344835" alt="c05344835" /></span><BR />如果是这样，要重新安装诊断功能</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05861684" style="width: 500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36490iDDF03F32524DCDC2/image-size/large?v=v2&amp;px=999" role="button" title="c05861684" alt="c05861684" /></span></P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp99001-99500/sp99102.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp99001-99500/sp99102.exe</A></P><P>&nbsp;</P><P>选系统测试，全面测试，循环到出错为止，至少运行几小时才能比较准确排除硬件故障。<BR />如果自动停止，出现故障代码（4组，共24位），或自动关机、重启等，都说明机器有故障，不稳定。<BR /><BR />详细关于UEFI诊断介绍看这里<BR /><A href="http://support.hp.com/document/c03572134" target="_blank" rel="noopener">http://support.hp.com/document/c03572134</A></P> Fri, 29 Nov 2019 01:56:36 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/ben-ren-gong-si-dian-naoHP-Prodesk-600-G4-mini-tai-shi-ji-dian-nao-shi-yong-guo-cheng-zhong-jing-chang-si-ji/m-p/950390#M61255 y2kim 2019-11-29T01:56:36Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/ben-ren-gong-si-dian-naoHP-Prodesk-600-G4-mini-tai-shi-ji-dian-nao-shi-yong-guo-cheng-zhong-jing-chang-si-ji/m-p/950787#M61280 <P>升级BIOS或者在BIOS里面禁用ACPI</P> Mon, 02 Dec 2019 09:06:33 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/ben-ren-gong-si-dian-naoHP-Prodesk-600-G4-mini-tai-shi-ji-dian-nao-shi-yong-guo-cheng-zhong-jing-chang-si-ji/m-p/950787#M61280 HUPH 2019-12-02T09:06:33Z