https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1119793#M70145 <P><span class="lia-unicode-emoji" title=":流汗沮丧:">😓</span>，肯定正常弹出的啊，从来就没正常使用过xxxx，</P><P>我这个是一体机，按一下摄像头就弹出来的，弹出都很正常，但弹出后，摄像头不亮灯，怀疑是不是接触不良&nbsp;</P> Fri, 08 Oct 2021 14:05:35 GMT uppppppp 2021-10-08T14:05:35Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1119790#M70143 <P>rt，全新的，还在保修，但我觉得是不是驱动问题啊，摄像头基本没用过，想起来试试用一下啊，结果用不了，没有任何显示，驱动啥的显示都是最新的，</P><P>我查了设备管理器中的描述，大部分都正常，就有一条看起来有问题“设备 USB\VID_30C9&amp;PID_0006&amp;MI_00\6&amp;4997215&amp;0&amp;0000 需要进一步安装。”</P><P>&nbsp;</P><P>bios也更新到最新了，有没有人能给我个hp的摄像头通用驱动装一下啊试试看啊，我的 电脑是上门服务的，但hp的电话很难打通，，，，，</P> Fri, 08 Oct 2021 13:51:53 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1119790#M70143 uppppppp 2021-10-08T13:51:53Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1119791#M70144 <P>使用时要保证摄像头正常弹出到位。</P> Fri, 08 Oct 2021 14:00:38 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1119791#M70144 WDH 2021-10-08T14:00:38Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1119793#M70145 <P><span class="lia-unicode-emoji" title=":流汗沮丧:">😓</span>，肯定正常弹出的啊，从来就没正常使用过xxxx，</P><P>我这个是一体机，按一下摄像头就弹出来的，弹出都很正常，但弹出后，摄像头不亮灯，怀疑是不是接触不良&nbsp;</P> Fri, 08 Oct 2021 14:05:35 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1119793#M70145 uppppppp 2021-10-08T14:05:35Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1120051#M70166 <P>设备管理器是否有照相机设备&nbsp; &nbsp;&nbsp;</P><P>&nbsp;将电脑关机断电，长按开机按键30秒在接通电源开机看看</P> Sat, 09 Oct 2021 10:15:51 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1120051#M70166 Chen_long 2021-10-09T10:15:51Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1120104#M70168 <P>感谢回复，按照你的建议断电按30秒后再开机，确实有些变化，打开系统自带的相机，这次提示说找不到相机了，</P><P>原来设备管理器里面有相机的，现在也没有了，变成了一个黄色的感叹号的未知USB设备<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20211009211247.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64288i2175C360BB983109/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20211009211247.jpg" alt="微信图片_20211009211247.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20211009211235.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64289iEA2C1F23099B942E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20211009211235.jpg" alt="微信图片_20211009211235.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20211009211252.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64290iCE57BF02761A875D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20211009211252.jpg" alt="微信图片_20211009211252.jpg" /></span></P> Sat, 09 Oct 2021 13:13:46 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1120104#M70168 uppppppp 2021-10-09T13:13:46Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1120134#M70170 <P>运行了HP的硬件检测软件，显示为：</P> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV> <DIV>HP 5M Camera 4997215</DIV> <BR /> <DIV> <P>网络摄像头测试</P> <P>结果 : 通过</P> <DIV> <P>PASS ID : 20976-35810-94658</P> </DIV> <P>产品 ID : 180J9AA#AB2</P> <P>序列号 : 【涉及个人信息安全，已删除】</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Mon, 11 Oct 2021 01:08:07 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1120134#M70170 uppppppp 2021-10-11T01:08:07Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1120582#M70210 <P>点击开始菜单--设置--更新和安全--检查更新，一直更新到没有任何可用的更新为止，可选更新也需要更新一下的。</P> Mon, 11 Oct 2021 09:30:29 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/HP-ENVY-32cun-yi-ti-ji-de-she-xiang-tou-yi-zhi-mei-fan-ying/m-p/1120582#M70210 hlin 2021-10-11T09:30:29Z