https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134971#M70923 <P>之前已经尝试过清除cmos了，故障还是依旧</P> Fri, 17 Dec 2021 09:19:56 GMT mark1028 2021-12-17T09:19:56Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134658#M70902 <P>z8g4工作站工作时经常发生死机，故障时主板信号灯亮红灯（见图），显示器画面停留在死机时的操作界面，并非平常所见的黑屏或蓝屏，cpu、内存、显卡和硬盘均进行过更换，系统也进行重装，基本可以排除以上原因，BIOS也进行过升级，故障依旧发生，请问这是什么原因引起的故障，如何彻底解决？盼回复，谢谢！<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Z8G4信号灯.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/67672i9A95822635016745/image-size/large?v=v2&amp;px=999" role="button" title="Z8G4信号灯.jpg" alt="Z8G4信号灯.jpg" /></span></P> Thu, 16 Dec 2021 04:01:45 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134658#M70902 mark1028 2021-12-16T04:01:45Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134939#M70921 <P>试试看给主板做下清cmos的操作呢？</P> Fri, 17 Dec 2021 08:43:39 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134939#M70921 Hou-YJ 2021-12-17T08:43:39Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134971#M70923 <P>之前已经尝试过清除cmos了，故障还是依旧</P> Fri, 17 Dec 2021 09:19:56 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134971#M70923 mark1028 2021-12-17T09:19:56Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134980#M70926 <P>要是这样不排除主板可能有硬件故障，建议最好是能通过电话或者是微信在线工程师带您在线排查一下。</P> Fri, 17 Dec 2021 09:38:55 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134980#M70926 Hou-YJ 2021-12-17T09:38:55Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134983#M70927 <P>没有具体的联系人，不知道该和谁联系...你可以推荐一下吗</P> Fri, 17 Dec 2021 09:44:57 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134983#M70927 mark1028 2021-12-17T09:44:57Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134992#M70928 <P>关注惠普服务微信公众号，然后选择惠自助--智能小惠问答，然后找人工就行</P><P>电话的话可以拨打4006103888</P> Fri, 17 Dec 2021 11:00:39 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1134992#M70928 Hou-YJ 2021-12-17T11:00:39Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1135271#M70959 <P>好的，谢谢</P> Mon, 20 Dec 2021 03:52:50 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/z8g4jing-chang-si-ji/m-p/1135271#M70959 mark1028 2021-12-20T03:52:50Z