https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1151830#M72071 <UL> <LI>全部原硬件情况下，做硬件循环测试，除了人为终止测试，其他任何情况都是存在硬件故障</LI> </UL> <P class="lia-indent-padding-left-30px">先让官方售后处理</P> <P class="lia-indent-padding-left-30px">&nbsp;</P> <P class="lia-indent-padding-left-60px">开始-设置-更新和安全-恢复-高级启动下面的【立即重新启动】按钮</P> <P class="lia-indent-padding-left-60px">&nbsp;</P> <P class="lia-indent-padding-left-60px">蓝色背景出现-疑难解答-高级选项-UEFI固件设置-重启</P> <P class="lia-indent-padding-left-60px">&nbsp;</P> <P class="lia-indent-padding-left-60px">菜单出现，按F2</P> <P class="lia-indent-padding-left-60px">&nbsp;</P> <P class="lia-indent-padding-left-60px">菜单中选择-系统测试-全面测试-循环运行直到出现错误</P> <P class="lia-indent-padding-left-60px">建议晚上休息前，不用机器的时候进行，开始进行之后可以不用管电脑放一边。</P> <P class="lia-indent-padding-left-60px">如果开机按F2没有系统测试，全面测试选项，背景画面是黑色，需要<A href="https://h30318.www3.hp.com/pub/softpaq/sp138001-138500/sp138354.exe" target="_self"><STRONG>安装测试功能</STRONG></A>。</P> <P class="lia-indent-padding-left-60px">&nbsp;</P> <P class="lia-indent-padding-left-60px">HP 电脑 - 硬件故障测试</P> <P class="lia-indent-padding-left-60px"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">https://support.hp.com/cn-zh/document/c03561731</A></P> <UL> <LI>硬件测试循环一晚上没有异常的话，一点一点添加硬件</LI> </UL> Sun, 20 Mar 2022 03:57:06 GMT y2kim 2022-03-20T03:57:06Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1151523#M72057 <P>先说说我在京东购买的这款HP ZHAN 99 Pro G4&nbsp;</P><P>买的时候没买带显卡的款，只因看了一下它的介绍，最高支持GTX 1660 SUPER</P><P>当时就想买其他独立显卡来搭配，结果噩梦开始了！！！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20220318163840.jpg" style="width: 156px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/71065i2C82B3C6AA7F2EB0/image-dimensions/156x277?v=v2" width="156" height="277" role="button" title="微信图片_20220318163840.jpg" alt="微信图片_20220318163840.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20220318172426.jpg" style="width: 205px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/71066iE0F3BEE7821D4003/image-dimensions/205x273?v=v2" width="205" height="273" role="button" title="微信图片_20220318172426.jpg" alt="微信图片_20220318172426.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20220318172431.jpg" style="width: 205px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/71067iAD1FC12355AEEBDC/image-dimensions/205x274?v=v2" width="205" height="274" role="button" title="微信图片_20220318172431.jpg" alt="微信图片_20220318172431.jpg" /></span></P><P>如上图，加装了内存和显卡，不需要外接电源的显卡....</P><P>结果出现了各种奇葩的问题：</P><P>第一种问题：能进系统，用着用着先鼠标和键盘就卡住了，系统还活着，过多一会儿接着崩溃卡死了....</P><P>（PS:为什么我能知道系统还活着，因为微信电话还能弹出啊....）</P><P>第二种问题：插U盘...各种蹦死....前面6个口，后面2个口，基本全军覆没！</P><P>后来我咨询了HP的售后，结果说要么显卡问题，要么内存问题，要么重装系统，如果实在不行就是电源W数不够，然后我根据他们的指引，</P><P>把1050T换上去，不行！</P><P>把加装的内存拔掉，不行！</P><P>重装了系统，不行！</P><P>去淘宝买了个400W的官方原装电源，不行！（PS:原厂自带180W....）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20220318172421.jpg" style="width: 160px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/71068i96B6E01FD5D6854C/image-dimensions/160x213?v=v2" width="160" height="213" role="button" title="微信图片_20220318172421.jpg" alt="微信图片_20220318172421.jpg" /></span></P><P>最后，我再度求助HP售后，给了我一句大受震惊的话：</P><P>如果是什么都不加装的情况，能正常使用的话，那是不接受免费上门服务，及检查服务（好像加起来要250大洋）</P><P>&nbsp;</P><P>好，我忍！</P><P>我死翘翘的换回了自带的金牌180W电源，用回了自带的核显，拔掉了加装的内存，心想：当办公电脑吧，应该还行吧！</P><P>结果：用着用着，有时开机，只见主机亮，鼠标键盘显示器全都不亮！（PS：一周内出现至少2次这种问题）</P><P>&nbsp;</P><P>我内心一万只某动物在奔腾！</P><P>&nbsp;</P><P>然后我又不死心的加回那些配件，结果又能用了，可没几天，又出现这样的问题！！！</P><P>&nbsp;</P><P>所以，我才来这里，问问各位大神，究竟是不是台式机兼容性差的问题！！！</P><P>&nbsp;</P><P>崩溃ing....</P> Fri, 18 Mar 2022 09:45:01 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1151523#M72057 大大件够好吃 2022-03-18T09:45:01Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1151830#M72071 <UL> <LI>全部原硬件情况下，做硬件循环测试，除了人为终止测试，其他任何情况都是存在硬件故障</LI> </UL> <P class="lia-indent-padding-left-30px">先让官方售后处理</P> <P class="lia-indent-padding-left-30px">&nbsp;</P> <P class="lia-indent-padding-left-60px">开始-设置-更新和安全-恢复-高级启动下面的【立即重新启动】按钮</P> <P class="lia-indent-padding-left-60px">&nbsp;</P> <P class="lia-indent-padding-left-60px">蓝色背景出现-疑难解答-高级选项-UEFI固件设置-重启</P> <P class="lia-indent-padding-left-60px">&nbsp;</P> <P class="lia-indent-padding-left-60px">菜单出现，按F2</P> <P class="lia-indent-padding-left-60px">&nbsp;</P> <P class="lia-indent-padding-left-60px">菜单中选择-系统测试-全面测试-循环运行直到出现错误</P> <P class="lia-indent-padding-left-60px">建议晚上休息前，不用机器的时候进行，开始进行之后可以不用管电脑放一边。</P> <P class="lia-indent-padding-left-60px">如果开机按F2没有系统测试，全面测试选项，背景画面是黑色，需要<A href="https://h30318.www3.hp.com/pub/softpaq/sp138001-138500/sp138354.exe" target="_self"><STRONG>安装测试功能</STRONG></A>。</P> <P class="lia-indent-padding-left-60px">&nbsp;</P> <P class="lia-indent-padding-left-60px">HP 电脑 - 硬件故障测试</P> <P class="lia-indent-padding-left-60px"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">https://support.hp.com/cn-zh/document/c03561731</A></P> <UL> <LI>硬件测试循环一晚上没有异常的话，一点一点添加硬件</LI> </UL> Sun, 20 Mar 2022 03:57:06 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1151830#M72071 y2kim 2022-03-20T03:57:06Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1153739#M72175 <P>心疼楼主3秒，我有加装显卡升级电源的这个想法，但是没有勇气付出行动<span class="lia-unicode-emoji" title=":流汗咧嘴笑:">😅</span>，只能组个双通道。</P> Mon, 28 Mar 2022 08:36:34 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1153739#M72175 金哥 2022-03-28T08:36:34Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1167996#M72946 <P>请问楼主后面怎么处理了？这款能自己升级显卡吗？</P> Sun, 05 Jun 2022 16:05:53 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1167996#M72946 KADUAK 2022-06-05T16:05:53Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1237139#M76085 <P>太坑了，我在买之前跟我说他们测试1660s没有问题，自己买了显卡后，跟我说180w，主板还不一样，我真的服了</P> Sat, 10 Jun 2023 14:40:12 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1237139#M76085 耶修 2023-06-10T14:40:12Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1305586#M79545 <P>同样的问题，但是奔着最高支持那个什么显卡去买的，结果客服说没测试过，电源才180W，本来想着自己加装的！看了这个大哥的艰辛过程，怕怕了</P> Wed, 21 Aug 2024 14:52:15 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/zhan99tai-shi-ling-wai-jia-zhuang-du-xian-nei-cun-ge-zhong-ka-si-geng-huan-dian-yuan-ye-wu-fa-jie-jue/m-p/1305586#M79545 MR_HIGH 2024-08-21T14:52:15Z