https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203571#M74682 <P>找到了，不认ID。只有新机有用</P> Mon, 05 Dec 2022 10:55:19 GMT tian99 2022-12-05T10:55:19Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203224#M74661 <P>惠普400G5DM小主机，还在质保期，升windows11后好了一段时期，后蓝屏找HP售后也没法解决？HP售后硬件没坏，重装系统要收费，而且资料全丢。自已弄了二天，没有成功。</P> Sat, 03 Dec 2022 12:20:34 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203224#M74661 tian99 2022-12-03T12:20:34Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203238#M74663 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">找时间跑硬件测试，晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">安装诊断工具</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://h30318.www3.hp.com/pub/softpaq/sp142501-143000/sp142955.exe" target="_blank"><SPAN>https://h30318.www3.hp.com/pub/softpaq/</SPAN><SPAN>sp142501-143000/sp142955.exe</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开始-设置-更新和安全-恢复-高级启动下面的【立即重新启动】按钮</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">蓝色背景出现-疑难解答-高级选项-UEFI固件设置-重启</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">菜单出现，按F2</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">菜单中选择-系统测试-广泛测试-循环运行直到出现错误</P> Sun, 04 Dec 2022 01:12:21 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203238#M74663 y2kim 2022-12-04T01:12:21Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203239#M74664 <P>Windows 11和Windows 10进高级启动有差别</P> <P>win+I 打开设置-系统-恢复-高级启动（立即重新启动按钮）-立即重启</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">蓝色背景出现-疑难解答-高级选项-UEFI固件设置-重启</P> Sun, 04 Dec 2022 01:17:47 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203239#M74664 y2kim 2022-12-04T01:17:47Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203240#M74665 <P>硬件自测没有故障报错</P> <P>再重置或恢复系统</P> Sun, 04 Dec 2022 01:18:32 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203240#M74665 y2kim 2022-12-04T01:18:32Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203262#M74667 <P>谢谢专家，真在试，以前疑难解答，出现过，现死活不见。出现过时恢复2022年11月29日还原，开出进了win11.后，去升了BIOS固件，再也进不了系统</P> Sun, 04 Dec 2022 03:40:14 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203262#M74667 tian99 2022-12-04T03:40:14Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203265#M74668 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">如果售后服务中心检测过没有硬件故障报错，那么自己可以装系统，需要个U盘和另一台电脑，有宽带网络。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">Windows 11</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://mp.weixin.qq.com/s/Qh5qJCy-BsxNpU4dZUJBvA" target="_blank"><SPAN>免费安装系统超全攻略</SPAN></A></P> <P style="margin: 0in; font-size: 11.0pt;">想装Windows 10看另一个</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://mp.weixin.qq.com/s/zp7TG2AHHy7ScvzdPq9F5A" target="_blank"><SPAN>安装全新</SPAN><SPAN>Windows 10</SPAN><SPAN>系统</SPAN></A></P> Sun, 04 Dec 2022 04:35:57 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203265#M74668 y2kim 2022-12-04T04:35:57Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203452#M74678 <P>hp cloud recovery tool下载链接吗？找不到</P> Mon, 05 Dec 2022 05:19:27 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203452#M74678 tian99 2022-12-05T05:19:27Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203478#M74680 <P><SPAN>400G5DM是商用机型，用这个</SPAN></P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_4424651-4385084-16" target="_blank"><SPAN>HP 商用电脑 - 在 Windows 11 和 Windows 10 中使用 HP 云恢复客户端 | HP®客户支持</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>直接下载</SPAN><SPAN>地址</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://h30318.www3.hp.com/pub/softpaq/sp142501-143000/sp142993.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp142501-143000/sp142993.exe</A></P> Mon, 05 Dec 2022 06:55:47 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203478#M74680 y2kim 2022-12-05T06:55:47Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203570#M74681 <P>没有用，这仅对新机有用，老机服务器不认ID。在保也不认，找料惠普工程师，保修只对硬件，软件不保的。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20221205153410.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82896i419C43D152A9CFBA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20221205153410.jpg" alt="微信图片_20221205153410.jpg" /></span></P> Mon, 05 Dec 2022 10:53:44 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203570#M74681 tian99 2022-12-05T10:53:44Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203571#M74682 <P>找到了，不认ID。只有新机有用</P> Mon, 05 Dec 2022 10:55:19 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203571#M74682 tian99 2022-12-05T10:55:19Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203572#M74683 <P>没用，id已过时，只保硬件。</P> Mon, 05 Dec 2022 10:56:49 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203572#M74683 tian99 2022-12-05T10:56:49Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203684#M74693 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/263702">@tian99</a>&nbsp; 已写:<BR /> <P>没有用，这仅对新机有用，老机服务器不认ID。在保也不认，找料惠普工程师，保修只对硬件，软件不保的。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20221205153410.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/82896i419C43D152A9CFBA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20221205153410.jpg" alt="微信图片_20221205153410.jpg" /></span></P> <HR /></BLOCKQUOTE> <P>告诉你了要用另一个</P> <P>这个是家用机的</P> <P>卸载HP Cloud Recovery Tool</P> <P>以管理员身份打开HP Cloud Recvoery，没有tool</P> <P><STRONG>有tool和没有tool是两个不同的软件</STRONG></P> Tue, 06 Dec 2022 05:14:44 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/hui-pu400G5DM-shengwindows11hou-hao-le-yi-duan-shi-qi-hou-lan-ping-zhao-shou-hou-ye-mei-fa-jie-jue/m-p/1203684#M74693 y2kim 2022-12-06T05:14:44Z