https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206402#M74835 <P>单台还是多台相同现象？</P> <P>&nbsp;</P> <P>断开全部内部和外部存储、磁盘</P> <P>&nbsp;</P> <P>开机再看是不是出最下面一行字</P> Wed, 21 Dec 2022 08:53:23 GMT y2kim 2022-12-21T08:53:23Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206384#M74830 <P>在重装系统，用工具完成激活后，这个电脑就卡在惠普LOGO，按任意键进入“按ESC键显示启动菜单”页面，然后按ESC那一行的按钮右下角会显示对应的功能字样，然后就不动了，连进BIOS都不行</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20221221_155959.jpg" style="width: 4640px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/83699i050EA1F1771F476D/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20221221_155959.jpg" alt="IMG_20221221_155959.jpg" /></span></P><P> </P> Wed, 21 Dec 2022 08:00:50 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206384#M74830 雅达 2022-12-21T08:00:50Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206395#M74831 <P>确认是Windows 7系统？</P> Wed, 21 Dec 2022 08:27:25 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206395#M74831 y2kim 2022-12-21T08:27:25Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206398#M74832 <P>确定，因为我这是政府部门，因为是采购单位负责安装的，但是合同问题采购单位又不负责维修等后续事宜，本单位又没有类似负责维修的人员只能自行维修。目前尝试过插PE引导U盘都是跟我上面描述一样的</P> Wed, 21 Dec 2022 08:30:58 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206398#M74832 雅达 2022-12-21T08:30:58Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206400#M74833 <P>我只能确定8代处理器不支持Windows 7系统。你还是找采购吧。</P> <P>&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">Windows 7 支持于 2020 年 1 月 14 日终止</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.microsoft.com/zh-cn/help/4057281" target="_blank">https://support.microsoft.com/zh-cn/help/4057281</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">这件事已经都久到一些公告文档都撤销了，不提供了。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">最后一代支持Windows 7操作系统的是六代酷睿处理器</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">哪些是六代处理器skylake看下面</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://ark.intel.com/products/codename/37572/Skylake" target="_blank">https://ark.intel.com/products/codename/37572/Skylake</A></P> Wed, 21 Dec 2022 08:40:46 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206400#M74833 y2kim 2022-12-21T08:40:46Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206401#M74834 <P>目前主要是连PE也进不去（或者进入BIOS），能进的话我还能有些办法修好换个系统之类的</P> Wed, 21 Dec 2022 08:43:24 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206401#M74834 雅达 2022-12-21T08:43:24Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206402#M74835 <P>单台还是多台相同现象？</P> <P>&nbsp;</P> <P>断开全部内部和外部存储、磁盘</P> <P>&nbsp;</P> <P>开机再看是不是出最下面一行字</P> Wed, 21 Dec 2022 08:53:23 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206402#M74835 y2kim 2022-12-21T08:53:23Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206406#M74836 <P>拔掉硬盘SATA线后就完全正常了，BIOS和PE都能正常进。顺便请教一下这是什么问题</P> Wed, 21 Dec 2022 09:28:09 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206406#M74836 雅达 2022-12-21T09:28:09Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206413#M74837 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/266086">@雅达</a>&nbsp; 已写:<BR /> <P>拔掉硬盘SATA线后就完全正常了，BIOS和PE都能正常进。顺便请教一下这是什么问题</P> <HR /></BLOCKQUOTE> <P>所谓的PE装系统弄出来的磁盘分区格式和BIOS设置不兼容</P> <P>例如</P> <P>BIOS使用UEFI，但分区格式是MBR</P> <P>BIOS使用传统模式，但分区格式是GPT</P> <P>&nbsp;</P> Wed, 21 Dec 2022 09:53:35 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-xian-shi-anESC-xian-shi-qi-dong-cai-dan-wu-fan-ying/m-p/1206413#M74837 y2kim 2022-12-21T09:53:35Z